EZCORP Reviews | Glassdoor

EZCORP Reviews

Updated December 7, 2017
163 reviews

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2.2
StarStarStarStarStar
Rating TrendsRating Trends
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Approve of CEO
EZCORP CEO Stuart Grimshaw
Stuart Grimshaw
39 Ratings

163 Employee Reviews

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Pros
  • Good benefits, reasonable pay, Sundays off (in 8 reviews)

  • Great learning experience & great people to work with (in 8 reviews)

Cons
  • Upper management sometimes neglects support team members (in 13 reviews)

  • No training on products that are taken in as collateral, which in turn costs the company money and often results in reprimands (in 7 reviews)

More Pros and Cons

  1. "One of the best companies I've ever worked for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - E-Commerce Sales in Aurora, CO
    Current Employee - E-Commerce Sales in Aurora, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EZCORP full-time (More than a year)

    Pros

    They treat you like you have potential and not just as a slot filler.

    Cons

    It is still work! LOL!

    Advice to Management

    Keep on keeping on!


  2. Helpful (1)

    "Very good learning experience, wonderful culture"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    great culture; interesting business model; potential for lucrative profits if they can figure out how to streamline activities and focus on core profit making

    Cons

    strife within the company; management is unsure of how they want to move forward; the facilities are slightly below par

    Advice to Management

    give employees more room to do what they are paid to do and ask them for their opinion

  3. "Accounting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in Austin, TX
    Former Employee - Accountant in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at EZCORP full-time (Less than a year)

    Pros

    Great people. Advancement opportunities. Great benefits. Great learning experience and exposure to a lot of areas. Community evolvement

    Cons

    Some deadlines are tough but like in any other companies accounting is known for it.


  4. Helpful (2)

    "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Jacksonville, FL
    Former Employee - Store Manager in Jacksonville, FL
    Recommends

    I worked at EZCORP full-time (More than 8 years)

    Pros

    I loved working for EZCorp. The hours were great as well as the pay. I loved the fact that you were allowed to run your store whatever way worked for you . In the pawn business there is no black and white when it came to helping customers.

    Cons

    I have nothing negative to say about the company. I really enjoyed my time here. I was a Store Manager with them for 9 years until I moved to San Diego . I really wish they had stores this far west.


  5. "To Bad They Closed"

    StarStarStarStarStar
    Former Employee - Area Manager in Denver, CO
    Former Employee - Area Manager in Denver, CO
    Doesn't Recommend
    Negative Outlook

    Pros

    One of the best places I've worked

    Cons

    They closed at the end of Sept


  6. "Great Employer"

    StarStarStarStarStar
    Current Employee - Regional Director
    Current Employee - Regional Director

    I have been working at EZCORP full-time (Less than a year)

    Pros

    Great operations, customer service, incentives, growth and training

    Cons

    Full week schedule. Keeps you busy in evenings and weekends.

    Advice to Management

    Great incentives, great management, solid place to work.


  7. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Tampa, FL
    Current Employee - Store Manager in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EZCORP full-time (More than a year)

    Pros

    Great quality of life with supportive upper management.

    Cons

    Open every holiday except Thanksgiving and Christmas.

    Advice to Management

    Consider closing a couple more holidays.

  8. Helpful (1)

    "Lead Pawnbroker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Pawnbroker in Temple, TX
    Current Employee - Lead Pawnbroker in Temple, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EZCORP full-time (More than 8 years)

    Pros

    I have been working with this company for 8 years I love it I like my district manager and even my RDO, this company is an awesome place to learn the skills that is needed to be successful, I'm going to hate to leave because the customers and the team members are awesome but I have to leave and pursue the career I went college for, I'm so sad

    Cons

    One con is they took our assistant managers positions away but I understand completely. And they took away our 30% yes I miss it

    Advice to Management

    keep doing an awesome job but always let your team know that they do an outstanding job, my manager Marc Winston and my District Manager Matt Keller always let their Team members know they do an outstanding job all the time , I thank them completely.


  9. Helpful (1)

    "EZCORP, Inc."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Office is in a great location.

    Cons

    Perceived image of the industry.


  10. "Senior IT Security Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior IT Security Specialist in Mexico City (Mexico)
    Former Employee - Senior IT Security Specialist in Mexico City (Mexico)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at EZCORP full-time (Less than a year)

    Pros

    Great people to work with. Challenging considering three different companies in Mexico that form part of the group.

    Cons

    Bad strategies at senior managing levels. Lack of understanding how the market moves in Mexico and how strategies must adapt to a different environment.


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