EZPAWN Reviews | Glassdoor

EZPAWN Reviews

Updated March 20, 2017
97 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
EZPAWN President & CEO Mark Kuchenrither
Mark Kuchenrither
28 Ratings

97 Employee Reviews

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Pros
Cons
  • Upper management is unpredictable (in 10 reviews)

  • Favoritism, to much gossip, long hours (in 6 reviews)

More Pros and Cons

  1. "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at EZPAWN full-time (More than 8 years)

    Pros

    They pay good to the manager, provide you with all the tools you need.

    Cons

    Long hours, six day work days if not producing.

    Advice to Management

    make sure you ask a lot of questions, reading reports.


  2. "GM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Midwest City, OK
    Current Employee - General Manager in Midwest City, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at EZPAWN full-time (Less than a year)

    Pros

    Discount. Had some capable employees.

    Cons

    Long hours. No training. I mean virtually no training. Yet you are supposed to price about anything fairly and treat sub humans with respect. Very hard job.

    Advice to Management

    Spend a couple of weeks training your employees. Send them to a FULLY staffed successful store where the manager or amgr can spend time training you so you can be successful. Stop having meetings all the time, especially when you are hiring a new manager. Let the managers manage. STOP the micro managing. It is ridiculous. Small wonder the stock is sliding downwards recently.


  3. "lead broker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Broker in Denver, CO
    Former Employee - Broker in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at EZPAWN full-time (More than a year)

    Pros

    It will give you knowledge of all kinds of products and teach you to appraise collateral and meet new people from all over.

    Cons

    Policy's change to much and the pay doesn't match the work they pay you like you are a child living at home with mom ,they think they are wall mart but its a pawn shop the stress you out to keeps things uniform but the good don't come. In uniform they are all different so the shelves wo

    Advice to Management

    Keep team moral high not in fear of the next. Visit it just wares down staff that why the managers give their store and steal from you , try some positive motivation for once.


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  5. "Ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student
    Former Employee - Student
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    In-house advancement to management and commission on sales

    Cons

    Conflict of interest stipulations no over time


  6. "Like it alot"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pawnbroker in Raymondville, TX
    Current Employee - Pawnbroker in Raymondville, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome company like it a lot

    Cons

    There are no cons here

    Advice to Management

    Keep it up


  7. "Good job for thick skined people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at EZPAWN full-time

    Pros

    Good money. I made more than the assistant manger but was micromanaged during the loan process.

    Cons

    Customers will cuss you out and be rude just because you can't offer them the money they WANT.

    Advice to Management

    Everyone at the corporate level is mismanaging the regional stores.


  8. "Fed up."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Houston, TX
    Current Employee - Assistant Store Manager in Houston, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at EZPAWN full-time (More than a year)

    Pros

    Good pay, Good hours, Sundays off. Not much more than that.

    Cons

    Micromanaged, Horrible HR department, Staffing, Holiday hours, Workload on management, CORPORATE.

    Advice to Management

    I am management and i just don't understand how this company could be so so greedy. They overwork management and are not understanding towards deadlines. Want tons of things done but don't approve the overtime. Put yourself in our shoes.


  9. "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at EZPAWN full-time

    Pros

    good place to learn about customer service, good benefits, good place to grow in the company

    Cons

    favoritism, not equal with all employers when it comes to discipline

    Advice to Management

    everybody treated equally, care more for your employers


  10. "Lack of support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good deals
    I am being forced to write something to submit this

    Cons

    Stress
    Lack of support
    Under paid
    Upper management had no experience

    Advice to Management

    Get it together


  11. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at EZPAWN full-time

    Pros

    Good schedule goodpay good people

    Cons

    To many things to do from corp



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