Eagle Creek Reviews | Glassdoor

Eagle Creek Reviews

Updated February 13, 2019
66 reviews

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Eagle Creek President, CEO & Co-Founder Ken Behrendt
Ken Behrendt
27 Ratings

Employee Reviews

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Pros
  • "Paid training to do work that is unlikely to be valuable to any other future employer" (in 3 reviews)

  • "Gave me the experience to get a better job" (in 2 reviews)

Cons
  • "Had to sign a two year contract" (in 4 reviews)

  • "Upper management often keeps employees in the dark about the company's well-being or decisions to let employees go" (in 6 reviews)

More Pros and Cons

  1. Helpful (3)

    "Decent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Consultant in Boston, MA
    Former Employee - Principal Consultant in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Eagle Creek full-time (Less than a year)

    Pros

    They placed me at a very good company with nice people. My assignments was long term. There is good work life balance. If the client isn't a good fit, they have other ones that you could work it. But I was happy with the company I was at.

    Cons

    None that I can think of


  2. Helpful (2)

    "An Internal Mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Consultant
    Former Employee - Senior Technical Consultant
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Eagle Creek full-time (More than 10 years)

    Pros

    Compensation can be good, with caveat listed in Con Section.
    HR is competent at making sure you've completed and understand forms during hiring process and answer questions timely.
    Co-workers are friendly and will be your main reason for sticking around.
    Can be a good "foot-in-the-door" or career transition job for a short while.

    Cons

    As others have said, Sales will decide who they want on a project; if they dislike you for whatever reason, good luck with career progression as you'll have limited projects and limited pay increase.
    Compensation has as much to do with luck of the draw project assignment as it does skill (Seen many who do half the work of others get twice the raise).
    Supervisors are regular consultants with a fancy title: They are a shield for managers to pass information to employees with less blowback as supervisors have little to no influence and will simply pass on feedback.
    Management turnover is common, and if they stick around they change plans, direction, and mission statement regularly which means they don't really have a plan.
    Expectation is that you know or learn everything at once. Sales will direct you to study or learn A and B for upcoming possible projects, and if C or D becomes available you'll be reprimanded and belittled for not being proactive and learning them despite having zero knowledge of their existence. Oh, and be ready to have projects constantly underestimated and promises of over-delivery...and you'll be expected to do regardless of hours or pre-approved time off.
    For a smaller company they have very high turnover and limited job security. If sales/management can't/won't secure projects, instead of reassigning, they'll leave less skilled employees on their current engagement and let go of talented individuals.

    Advice to Management

    Bring in someone who can manage correctly, with a proper plan, and the authority to enact it. As it stands it is the wild west as Management says what it wants, Sales does what it wants, and Consultants are left in the dark.

  3. Helpful (1)

    "Good "First Job.""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Valley City, ND
    Former Employee - Senior Consultant in Valley City, ND
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Eagle Creek full-time (More than 5 years)

    Pros

    Eagle Creek is good for short term, "first job" experience.

    Cons

    Carrer people should avoid this employer. The management is nearly 90% sales people who "look for results." Those "results are rarely defined and therefore impossible to meet.

    Advice to Management

    Stop hiring aggressive, "type A" people into management!!!!


  4. Helpful (1)

    "review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Architect
    Former Employee - Software Architect
    Doesn't Recommend

    I worked at Eagle Creek full-time (More than a year)

    Pros

    good pay; ability to telecommute

    Cons

    highly negative culture; excessive/coerced overtime


  5. Helpful (2)

    "Good stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CRM Consultant in Pierre, SD
    Current Employee - CRM Consultant in Pierre, SD
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Eagle Creek full-time (More than 3 years)

    Pros

    Gave me a chance when everyone else wanted 2 to 3 years experience.
    They pay higher than minimum wage
    Gave me the experience to get a better job

    Cons

    Poor management both project and in center.
    Poor evaluation process
    Lots of the projects are what were in house failures client representatives hated our presence and constantly made the job worse than it had to be.
    Pay rates are terrible and you will not do what you were told you were hired for. I hired in 3 years ago and none of those still here have done anything but QA

    Advice to Management

    Show some backbone the client is not always right.


  6. Helpful (3)

    "Disorganized, terrible management"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Eden Prairie, MN
    Current Employee - Anonymous Employee in Eden Prairie, MN

    I have been working at Eagle Creek full-time (More than a year)

    Pros

    independency, ability to work from home

    Cons

    disorganization of organization as a whole, awful management, lack of attention to detail or schedule


  7. Helpful (3)

    "Sinking Ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Eagle Creek full-time

    Pros

    Provided Training
    Benefits
    Ok Atmosphere

    Cons

    Can terminate or lay off without warning
    Opportunities for moving up in your career are limited
    Kept in the dark on the companies goals and progress
    Forced to sign a two year contract and non compete agreement
    No one seems to care
    Will try to change your personality to fit with the job titles
    Limited locations in very small towns

  8. Helpful (7)

    "Total Disrespect to Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Boston, MA
    Former Employee - Senior Software Engineer in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Eagle Creek full-time (Less than a year)

    Pros

    They have some benefits. They provide laptop, but most of laptops are 5-6 years old.

    Cons

    They only care about billable hours and can terminate without any reason. If you try to argue, the management will start bullying, threaten not to pay etc
    Overall company treats consultants like slaves. No room for new technology and advancements

    Advice to Management

    Need to have more respect to employees


  9. Helpful (3)

    "Fine place to start, but not to stay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Valley City, ND
    Former Employee - Consultant in Valley City, ND
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Eagle Creek full-time (More than 3 years)

    Pros

    -Good opportunity for fresh out-of-college workers to gain work experience.
    -Provides paid training when starting with the company for your job (on the condition that you work there for two years).
    -Decent benefits for a starting job: PTO, 401k, HSA, ect.
    -Laid-back work atmosphere for the most part.
    -In Valley City, lower management is friendly and keeps your interests and growth in mind.

    Cons

    -Lack of types of opportunities outside of Salesforce or Siebel. Unless you solely focus on those two technologies, your opportunities for growth are severely limited.
    -Upper management often keeps employees in the dark about the company's well-being or decisions to let employees go. Discourse about such things are highly discouraged.
    -Limited locations. Unless you have already worked here for some time, you are limited to tiny Midwest towns in the Dakotas.
    -Meager salary. The company operates in the Midwest for rural sourcing its work, meaning low pay when starting.

    I can recommend Eagle Creek to college grads who are looking for their first job, but my advice is to gain your two years of work experience and stay no longer than that.

    Advice to Management

    N/A


  10. Helpful (3)

    "Chill atmosphere, low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    My projects had a relaxed atmosphere and they were very accommodating with PTO, Ymmv.

    Cons

    Below average pay, based in small towns in ND and SD which can be boring. They promised a ton of education, but only followed through with a few weeks of training in SQL and QA. Had to sign a two year contract.

    Advice to Management

    Follow through on your education/training promises