Earnest Reviews

Updated Jul 2, 2020

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3.8
66%
Recommend to a Friend
81%
Approve of CEO
Earnest CEO Susan Ehrlich (no image)
Susan Ehrlich
16 Ratings
Pros
  • "Fast paced tech industry startup with strong potential(in 8 reviews)

  • "Great people and culture, stability of a big corporation and culture of a startup, lots of freedom and autonomy(in 6 reviews)

Cons
More Pros and Cons
  1. Featured Review

    "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Credit Analyst 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Earnest full-time for more than a year

    Pros

    The people, work environment, company events, catered lunches

    Cons

    I can't think of any

    Earnest Response

    June 9, 2020Head of Talent

    Thank you for your feedback on what it is like to work at Earnest! We hope the skills you acquired while working here are building your career.

  2. "Great people to work with, modern tech stack, important problems to solve!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Earnest full-time for less than a year

    Pros

    Great people to work with: Right from the first contact with the recruiting team to other engineers and managers I work with, it has been a great collaborative and fun place to work at. Modern tech stack: The engineering team has a culture of listening to and empowering everyone. The focus is on constant improvement of standards. Important problems to solve in the student loans industry!

    Cons

    Earnest is a relatively small team of ~200, but interactions with the parent company, which is a big corporation, as well as some other tools (tracking PTO, expenses) that the parent company makes everyone use are not always fun. The good thing is that for the most part Earnest is working in isolation from it's parent company.

  3. COVID-19

    "Awesome Place to Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Designer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Earnest full-time for less than a year

    Pros

    Exec team is awesome. They're constantly working to improve and grow Earnest in thoughtful and meaningful ways. I've seen first hand that when there are complaints about things like PTO, benefits, etc., exec listens and works to improve those areas. Vacation policy is way above average. 25 days just rocks. Pay is above avg. The team as a whole is great and has made constantly the pandemic WFH life bearable.

    Cons

    Having a older parent company means having to use outdated software for things like entering PTO, reimbursements, etc. The company is trying to embrace a bigger bolder mission, but we're not quite there yet. I have faith we'll get there though.

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  4. "Overall a good place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineering in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Earnest full-time

    Pros

    Pay is okay. Standard SF perks - full stocked kitchen, occasionally free meals. People here are genuinely great, professional and supportive.

    Cons

    Poor insurance options, sometimes product drives over engineering.

  5. "Exciting, forward-thinking company that really cares about its values"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Earnest full-time for less than a year

    Pros

    Great compensation, including annual bonus and long-term incentive program that pays out annually after 2 years. Nice office and location in SLC. Very talented co-workers. Earnest really believes in their company values and the whole company of about 150 people feels really close. Interview process was thorough but everyone was really nice. 30 min interview with recruiter, 30 min interview with hiring manager, 4-5 hr take-home coding challenge, then 4 hrs of on-site interviews with product, head of engineering, design & architecture (whiteboard), and coding challenge extensions (live coding).

    Cons

    Health insurance premiums are not competitive for a tech company in SLC.

  6. "great place for work life balance"

    4.0
    Former Employee - Software Engineer in San Francisco, CA

    I worked at Earnest full-time for more than a year

    Pros

    i had the opportunity to work with many smart people

    Cons

    the product roadmap is not exciting

  7. "Good direct management, poor overall management"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Happiness in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Earnest full-time for more than 3 years

    Pros

    Good benefits Good pay Great coworkers Middle managers were generally good, thoughtful, caring people working hard and doing their best.

    Cons

    I left in 2018, so maybe it's better now that Navient controls Earnest, but the Earnest I worked at was one hell of a wild ride, and mostly in a bad way. Some of that is just the tech-startup life, but some of it was just plain poor decision making. The executive team was disorganized at best and delusional at worst. Hopefully that's changed as the executive team has changed. Additionally, as is the case at many companies, while they loved to wax poetic about how much they care about their customers, they don't listen to or care about their customer service team members, who have the most interaction with said customers and are integral their support.

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  8. "Toxic and difficult recruiters"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Earnest full-time for less than a year

    Pros

    none i can think of

    Cons

    - work isn't interesting - people don't care about work - terrible culture and boring - pay is terrible

    Continue reading
  9. "Great Culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruiter in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Earnest full-time for more than a year

    Pros

    Management truly cares about the people at Earnest and the mission of the company.

    Cons

    A lot of change since the acquisition, but this is improving.

  10. "Good place to learn"

    4.0
    Former Employee - Financial Analyst 

    I worked at Earnest full-time

    Pros

    Easy going team, flexible work, good company events

    Cons

    Uncertainty of business plan and lower motivation

Found 83 reviews