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Earnest

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Earnest

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Earnest Reviews

Updated Mar 21, 2023

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Found 118 of over 144 reviews
3.6
63% Recommend to a Friend
Earnest CEO David Green
69% Approve of CEO

Found 119 of over 144 reviews

3.6
63%
Recommend to a Friend
69%
Approve of CEO
Earnest CEO David Green
David Green
19 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

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  1. 5.0
    Former Employee

    awesome

    Feb 17, 2023 - Sales Associate in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great experience loved it and would refer

    Cons

    nothing much its all good here

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  2. 2.0
    Former Employee, more than 1 year

    People keep leaving

    Jan 11, 2023 - Designer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote first. Pay is decent, benefits are ok. Great colleagues, everyone is highly skilled. No expectation to work overtime or on weekends. Annual full company meetup.

    Cons

    You have to accrue PTO which includes sick days. They crack down on being gone even a few hours if you are sick. They blindside employees with PIPs here if they do not meet standards which were never clearly communicated by the managers. Leadership from Heads, GMs, VPs to C-level do not take responsibility for ineffective systems and harmful culture of scapegoating. You never know when you might fall out of favor and then you are next. The entire design and research org turned over in a year and almost all the PMs quit within months of each other. Other team members have to pick up the slack and are expected to keep up the same pace. If you can keep your head down to do your work and are ok with not being supported by your managers in the product org, then you might do ok here.

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    11 people found this review helpful
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  4. 1.0
    Former Employee, more than 3 years

    toxic culture that comes straight from the top

    Mar 21, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote work is nice, and a few perks you'll see at other fintechs like flight reimbursements every year.

    Cons

    A few years ago, this was actually a pretty decent place to work. Lots of collaboration, understanding, camaraderie, just good work from good people. But the last couple of years have been super rough. The new senior leadership (including the CEO) are really, really toxic and out of touch. Don't expect to be promoted unless you're in with their "boys club". And don't expect a raise unless you also get a promotion, for some reason? Massive favoritism, shameless shunning of perfectly good employees, bullies everywhere you look. They claim to be transparent but in reality they avoid hard questions that employees ask, and they don't really do anything with valid employee feedback. They'll literally just tell you that if you don't like it you should leave. The toxic culture of the company stems from the top but it did trickle down everywhere. Working on projects between departments was a nightmare because every team will just point fingers at the others if things don't go their way. Events that were blameless mistakes suddenly get scapegoated to whoever is unlucky enough to get involved that day. Nobody is safe from the finger-pointing. Even changes where we were told that the company needs to fix something to follow the rules of lending, they wouldn't fix anything and just make excuses and point more fingers about who messed something up. It was just crazy. Especially when the execs are shoving these weird "values" down your throat about "better is better", but nobody would actually follow it, and the whole company is a mess. The direction of the company is really unclear. At company wide meetings you'll be told that there's growth up a head, but the actual growth is a big question mark and the company is definitely hemorrhaging employees. It feels like almost every month another big name would be leaving. The people who were stil laround were expected to pick up the slack, with no compensation or even recognition for the extra work. The upper level people will set ridiculous company goals - and then use those goals against the employees when it was time for performance reviews and bonuses. Employees have no say in the goals and then are punished when they weren't reached, it felt like you were just set up to fail. Honestly it feels like the senior leadership of the company is just really irresponsible. If you try to bring any of your problems to the people team, they just tell you that everything is actually okay and you're worrying over nothing. On top of that, they sometimes send out anonymous surveys to get your take on things but if you say anything negative they will still just give your feedback to a manager of your department so you can collect your lashings and be a good little employee. So if you get hired as a c-level you'll probably have a good time, i hear they take a lot of trips and have a good time together. But you should probably avoid this place in general, nobody is treated very well and a lot of people are leaving. I left at the end of last year and i've heard of a lot of my friends and coworkers leaving this year. Good for them. Too bad because it used to be a pretty cool place.

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  5. 2.0
    Current Employee, more than 10 years

    Positive/Negative Situation

    Mar 7, 2023 - Product Owner (PO) in Indianapolis, IN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from Home Working to update and improve technology Health Benefits are positive

    Cons

    Constantly people are leaving other PO roles putting more pressure on active employees. Goals and future plans are not always clear Cross functional team communication is lacking and causes issues

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  6. 3.0
    Current Employee, more than 3 years

    Slow growth but a good company

    Mar 10, 2023 - Senior Software Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - overall product focused - good people

    Cons

    - slow grwoth - benefits could be better

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  7. 1.0
    Current Employee

    The worst place I have ever worked - Run

    Nov 2, 2022 - Client Happiness Team Member 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You work from home. That’s it.

    Cons

    Nothing works - not the website, not the policies, not management, not payroll - nothing. They have impossible standards and even if you achieve one you cannot achieve the others (by design). You are set up to fail every day. No one listens or makes actual changes to the things that aren’t working. It’s a company feigning to be a start up because everything they do sucks. Every day is a headache filled with unhappy customers, a clown show for management, micromanagement, an insane workload. I wouldn’t wish this place on the devil himself.

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    9 people found this review helpful
  8. 5.0
    Current Employee, more than 1 year

    Great Company!

    Dec 30, 2022 - Product Designer in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Super Flexible, Remote, Great Culture

    Cons

    Ineffective upper leadership, not enough in-person events

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  9. 2.0
    Former Employee, more than 1 year

    Once a great organization now in rapid decline

    Feb 11, 2022 - Anonymous Employee in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Salary, benefits and perks are good for a company of this size. There are a lot of good people, highly skilled and dedicated to do the best work that they can in a collaborative manner.

    Cons

    18 months ago I would have said that this was one of the most progressive, collaborative organizations I have had the pleasure of being part of and planned to stay for a long time under this progressive leadership. Through a couple of changes to the senior leadership and the closure of the San Francisco office to work permanently remote the environment started to change quickly. From what was a collaborative, no fault environment to a culture of throwing work over the wall between teams, lack of trust, depletion of respect and traits tending on threatening and bullying becoming rife. Reporting such behavior to the People team proved that this behavior was tolerated as the leadership have their favorites and they cannot be touched. The relationship between the Product and Engineering teams can only be described as fractured, they tolerate each other with finger pointing as the main communication with a side of back stabbing. Such a shame that this happened to a good bunch or people trying to do their best work, only to fall foul of a few bad apples creating a hostile environment.

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    11 people found this review helpful
  10. 1.0
    Current Employee, more than 1 year

    Great Company!….NOT

    Jun 28, 2022 - Client Happiness in Salt Lake City, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home was nice, that’s it.

    Cons

    No respect from management if you have a health condition. Management plays favorites with employees, if you’re not in the woke cool club, nobody cares. If you give leadership ideas to improve process, they simply give you no credit and management takes the trophies. Reporting such behavior to the People team proved that this behavior was tolerated as the leadership have their favorites and they cannot be touched. The relationship between you and your manager can only be described as broken, words fall upon deaf ears, it’s hard when your leaders are constantly talking about alcohol and even delivering alcohol to your door for ‘appreciation’. Disgusting work environment. Never work here.

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    3 people found this review helpful

    Earnest Response

    Lead Technical Recruiter

    I'm very sorry that you've had a negative experience but please, I promise you, I want to make sure you're having a positive experience here and you clearly have suggestions as well as likes and dislikes. Please reach out to the team as we want to make sure no one feels singled out, or not an important member of our CH team, because you are.

  11. 2.0
    Former Employee, more than 1 year

    Hard to promote

    Jun 9, 2022 - Operations in Salt Lake City, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home or working remotely.

    Cons

    Hard to promote if the management don't like you.

    1 person found this review helpful

    Earnest Response

    Lead Technical Recruiter

    I'm so sorry you had a not so pleasant experience and if you're interested, we always value feedback and suggestions to ensure we're doing what we need to do to give our Earnies the best experiences.

Viewing 1 - 10 of 119 Reviews
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Earnest Reviews FAQs

Earnest has an overall rating of 3.6 out of 5, based on over 144 reviews left anonymously by employees. 63% of employees would recommend working at Earnest to a friend and 51% have a positive outlook for the business. This rating has decreased by -8% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Earnest employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Earnest. This rating has decreased by -3% over the last 12 months.

63% of Earnest employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Earnest 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Earnest to be benefits, compensation, coworkers and the cons to be career development, management, senior leadership.

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Glassdoor has 144 Earnest reviews submitted anonymously by Earnest employees. Read employee reviews and ratings on Glassdoor to decide if Earnest is right for you.