Earnest Reviews | Glassdoor

Earnest Reviews

Updated Jun 21, 2019

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Found 71 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
66%
Recommend to a Friend
100%
Approve of CEO
Susan Ehrlich
9 Ratings
Pros
  • "Energetic team, fast paced environment, office snacks(in 8 reviews)

  • "Some of the best people I have ever worked for(in 5 reviews)

Cons
More Pros and Cons
  1. Featured Review
    Helpful (5)

    "Back on track"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Earnest full-time for more than 3 years

    Pros

    - New, and necessary, sense of focus since management change - The company feels like it is on the right track again - Backing of Navient opens opportunities - Comp in $ instead of "equity"

    Cons

    - A lot of great people have left - Still organizational cleanup to do after a rough 2017 - Some integration pains with Navient

    Advice to Management

    Focus on being transparent and rebuilding trust that was lost in 2017

    Earnest2018-07-06
  2. "Awesome Compony To Work For!"

    StarStarStarStarStar
      Current Employee - Anonymous Employee in Salt Lake City, UT
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Earnest full-time for less than a year

      Pros

      Earnest does have Flexible Schedule!

      Cons

      Parking, have to walk a block.

      Earnest2018-11-29
    • "Valuable Experience"

      StarStarStarStarStar
        Former Employee - Client Happiness Representative 

        I worked at Earnest full-time for more than a year

        Pros

        -Awesome industry -Hefty compensation -Fast paced tech industry startup with strong potential

        Cons

        -Hours limit work/life balance -coworkers sometimes noninclusive

        Earnest2019-06-22
      • "Leaving harder times behind us"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Software Developer in San Francisco, CA
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Earnest full-time for more than a year

        Pros

        - Modern and improving tech stack, many initiatives to reduce tech debt that have executive support. - Reasonable 9-5 work life balance for individual contributors. - Decent financial stability and transparency. - Empathetic co-workers and first level managers. - Sense of a comeback in engineering after a large change in direction earlier this year. - Improving executive team, after the acquisition by Navient it...

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        Cons

        - Almost any enterprise software tool pushed on Earnest by Navient is going to be subpar, from time tracking to expense reimbursement. Workday is the exception. - High security and compliance requirements can make every day life harder than it needs to be. - Open office plan encourages an interrupt culture instead of a mindful culture. - Middle management relies on meetings excessively.

        Advice to Management

        Learn from SLO launch and avoid high pressure projects with hard deadlines. Follow through on the initiatives to reduce tech debt even if it takes longer than originally anticipated, they will pay off with reduced attrition and faster delivery of future strategic projects. If you have to impose a hard deadline on engineering again make sure we start early and strong.

        Earnest2019-05-29
      • "Life as an Earnie"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 

        I have been working at Earnest

        Pros

        Great benefits and an amazing tech culture

        Cons

        Shifts required odd scheduling fluctuations throughout weekend and late night hours.

        Earnest2019-01-30
      • "Great company to build a future"

        StarStarStarStarStar
        • Career Opportunities
        • Compensation and Benefits
        Current Employee - Anonymous Employee 
        Positive Outlook
        Approves of CEO

        I have been working at Earnest full-time

        Pros

        Focused on customer impact Company is focused on building good fundamentals

        Cons

        Lots of changes with business evolving

        Earnest2018-12-19
      • Helpful (1)

        "Good for the most part"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee in Salt Lake City, UT
        Recommends
        Positive Outlook
        No opinion of CEO

        I have been working at Earnest full-time

        Pros

        - The atmosphere of the Salt Lake City office is very energetic - The work is interesting and there is a lot to learn - Competitive compensation - PTO is very generous, WFH is often an option - There is always something to work on, I am never bored - Horizontal organization, relatively easy to get in touch with exec's

        Cons

        - Health insurance for 2019 is very expensive - Understaffed - Getting more dependent on Navient

        Advice to Management

        The servicing platform change in November was an absolute nightmare for both clients and employees. Exec's do not seem invested in solving the never ending problems associated with it. PLEASE do something to salvage what is left of employee morale and bring Earnest's values back.

        Earnest2018-12-07
      • "Great Company!"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Credit Operations Specialist in North Salt Lake, UT
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Earnest full-time for more than a year

        Pros

        -Some of the best people I have ever worked for! -Great office in the heart of SLC. -Catered lunches -Work from home days -Snacks in the break room -Making a difference in client's lives -Company parties/team outings -Did I mention the people?!

        Cons

        I can't think of any

        Advice to Management

        Keep up the good work!

        Earnest2018-11-14
      • "Great company to work for!"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee in Salt Lake City, UT
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Earnest full-time for less than a year

        Pros

        *Communication access to upper management *LOTS of perks (too . many to mention) *Convenient location (near TRAX)

        Cons

        Parking availability ( SLC keeps raising the parking fees)

        Advice to Management

        Continue to provide easy communication and access to your employees despite the current purchase from Navient. Lets keep it a start up feel!

        Earnest2018-11-14
      • "Great place to build your Career!"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Credit Operations Specialist in Salt Lake City, UT
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Earnest full-time for more than a year

        Pros

        Some of the best people I've ever worked with and worked for! The best work/life balance in the industry. Sweet office in the heart of Salt Lake City. The benefit of actually doing something good for the world by saving people money. Free food! Seriously the food is amazing. Great company Culture where they actually care about you. Tons of room for advancement. Actually pays a living wage nowadays, and is proud...

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        Cons

        Office in Downtown SLC has its own positives and negatives.

        Advice to Management

        Keep up the good work!

        Earnest2018-11-02
      Found 71 reviews