EarthLink Reviews | Glassdoor

EarthLink Reviews

Updated February 25, 2017
446 reviews

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3.1
Star Star Star Star Star
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EarthLink President & CEO Joseph Eazor
Joseph Eazor
108 Ratings

446 Employee Reviews

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Pros
Cons
  • No respect from upper management- you are just a number (in 25 reviews)

  • low pay with little to no yearly raise, pto is awful, no flex time (in 7 reviews)

More Pros and Cons

  1. "Not the best time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at EarthLink full-time (More than 8 years)

    Pros

    Leadership empowered employees to solve problems. There is a history of transparency.

    Cons

    Leadership was unable to set a strategy to grow the revenue and now the company is merging/acquiring with Windstream. The cultures do not seem to be a fit.

    Advice to Management

    Too late now.


  2. "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Raleigh, NC
    Current Employee - Product Manager in Raleigh, NC
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at EarthLink full-time (More than a year)

    Pros

    Great company with excellent benefits

    Cons

    Financials may be failing the company

    Advice to Management

    create better communication and structure


  3. "Good Company in Transition"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at EarthLink full-time (More than a year)

    Pros

    Current management team is committed to success. The people at EarthLink care about the customer and employee experience.

    Cons

    Pending merger is diluting the focus, energy and resources. Need to maintain focus

    Advice to Management

    Set a solid, definitive direction with specific short term goals through the merger. Be as transparent as possible to employees, especially the ones you want to retain and nurture.


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  5. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at EarthLink full-time

    Pros

    Fantastic company to work for

    Cons

    Challenging industry dynamincs in telecom


  6. "Great Pay, but instable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at EarthLink full-time

    Pros

    Great pay, flexible hours, challenging work

    Cons

    High rate of change in the organization, pending merger lends instabilit


  7. "Too much stress for too little pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    Disapproves of CEO

    I worked at EarthLink full-time (More than 5 years)

    Pros

    Family like atmosphere-free coffee-good amount of Leave provided. It said I had to type 20 words so I'm typing this as no other pros to work here

    Cons

    No respect from upper management- you are just a number. The pay is not comparable to other companies. Fewer people due to previous layoffs just meant more work and stress put on remaining employees with no compensation. No flexibility with work hours.

    Advice to Management

    Too far gone- if you haven't already lost all the dedicated employees- you will. Either by your own stupidity in layoffs or the employees not being able to take it any longer and leaving.


  8. "vice president of corporate sales operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in McKinney, TX
    Former Employee - Anonymous Employee in McKinney, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at EarthLink full-time (Less than a year)

    Pros

    some good people to work with

    Cons

    highly political. very low business maturity beloe senior officers

    Advice to Management

    do not tolerate mid-level management back-stabbing andchildish politics


  9. "Back to being a telecom"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EarthLink full-time (More than 3 years)

    Pros

    Earthlink in 2011 promised a bright future as a company braking out of its shell to become an Internet company.

    Cons

    Earthlink in 2014 went back to being a 2nd ranked telecom provider and was eventually be bought by Windstream in 2015.

    Advice to Management

    Go home.


  10. "Account Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EarthLink full-time (More than a year)

    Pros

    Sales support, marketing, leadership and innovation.

    Cons

    None, merged with Windstream seen as a possitive.


  11. "I love my job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Equipment Technician in Anniston, AL
    Current Employee - Equipment Technician in Anniston, AL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at EarthLink full-time (Less than a year)

    Pros

    Very team oriented and fantastic management.

    Cons

    Lots of movement in the company as goes the nature of the industry.



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