East Cambridge Savings Bank Reviews | Glassdoor

East Cambridge Savings Bank Reviews

Updated Jun 4, 2019

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Found 16 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
46%
Recommend to a Friend
57%
Approve of CEO
Gilda Nogueira
12 Ratings
  1. "Fun company that's making waves"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at East Cambridge Savings Bank full-time

    Pros

    I really like working for a company that's making impactful changes in our industry. It helps keep the energy up around the office, even though management already does a good job of keeping things fun and enjoyable. Overall it's one of the best environments I've ever worked in.

    Cons

    There haven't been any for me.

    East Cambridge Savings Bank2019-04-19
  2. "No Regard for Branch Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at East Cambridge Savings Bank full-time for more than a year

    Pros

    getting out early a couple days a weel

    Cons

    The turnover is staggering! However, not surprising. Manager turnover accompanied by micromanagement from upper management contribute greatly to low motivation levels, decline in work performance, and unhappy employees. The bank attempts to bring in new business by calling current customers which is opposite of what a small, local bank should do. The bank is over-focused on sales to the extent sales is more important...

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    Advice to Management

    Upper management needs a major overhaul, the bank needs better products. Products currently offered do not compete with what other banks offer. ECSB is re-active to what is happening out there rather than being active and setting the bar.

    East Cambridge Savings Bank2019-06-04
  3. "Customer Sales & Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at East Cambridge Savings Bank full-time

    Pros

    -Competitive hourly pay if negotiated upon hire -Competitive company match for 401k -Separate private pension that the company contributes to (One of their best benefits still in existence, for now...) -Opportunities for internal growth

    Cons

    -Limited raises based on pre-determined budgets for the following year (decreased motivation for an incentive-based system if everyone gets comparable raises regardless of the quality of employee) -Continued annual reduction of health care quality over in recent years in terms of percentage covered (HMO and co-insurance) -Older technology and methodology for doing business -Main contributing factors of decline are...

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    East Cambridge Savings Bank2019-01-08
  4. "Nothing but positive"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at East Cambridge Savings Bank

      Pros

      Hard work and talent are recognized

      Cons

      None I can think of.

      East Cambridge Savings Bank2018-09-28
    • Helpful (3)

      "Former Employee"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Cambridge, MA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at East Cambridge Savings Bank full-time for more than 10 years

      Pros

      Great people. Community Focus. Good Benefits

      Cons

      No consistency in management department to department. Employees are afraid to voice opinions about what’s wrong.

      Advice to Management

      If you treat your employees the way you want them to treat your customers they will treat your customers the way you want them treated.

      East Cambridge Savings Bank2017-12-27
    • Helpful (5)

      "Hail to the queen"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - CSA in Cambridge, MA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at East Cambridge Savings Bank full-time for more than 3 years

      Pros

      Great fellow associates, family like feel, great benefits including pension plan

      Cons

      Shovel under the rug and turn your back, hear nothing see nothing attitudes starting from the President and down her chain of puppets

      Advice to Management

      Get back to treating customers with the service expected and stop demanding goals. Feels like Wells Fargo, sales environment, get the sale “bank don’t care how it gets done” do it or else!!!!!!!

      East Cambridge Savings Bank2017-12-28
    • Helpful (7)

      "Being Thankful"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Cambridge, MA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at East Cambridge Savings Bank full-time for more than 8 years

      Pros

      I am somewhat baffled by some of the negative posts on this page. I have a great deal of respect for one’s freedom of speech and the transparency that social media, and recruitment sites such as Glassdoor, have brought about. However, I have to say that resorting to personal attacks is not in good taste. While I cannot comment on the experiences of others, I would like to say that my personal experience at ECSB has...

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      Cons

      As with any service organization, I believe there is room for improvement. However, if each employee recognizes their contribution to the overall growth and reputation of the organization, this can certainly be overcome with ease.

      East Cambridge Savings Bank2017-10-20
    • "branch assistant manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at East Cambridge Savings Bank full-time

      Pros

      great employees, long term employees

      Cons

      not a lot of growth opportunity

      East Cambridge Savings Bank2017-09-15
    • Helpful (7)

      "A Toxic Soul Crushing Environment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Administrative in East Cambridge, MA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at East Cambridge Savings Bank full-time for more than a year

      Pros

      There are some great health benefits and nice colleagues.

      Cons

      Working at ECSB was a total nightmare.

      Advice to Management

      The Board of Directors should look closely at how the Bank is being managed. The toxic management is a wasteland of nepotism, excessive stress levels , verbal abuse and a total lack of communication. Employees are bullied on a regular basis and encouraged to betray colleagues. The CEO is an egotistical bean counter whose only goal is her own personal gain. Management must bow to her demands or will be systematically squeezed...

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      East Cambridge Savings Bank2017-10-15
    • Helpful (3)

      "Hard work and dedication don't pay"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 

      I worked at East Cambridge Savings Bank full-time

      Pros

      Great customers alright wages. Good bonuses

      Cons

      No matter how good you are at your job or the fact that you are a top seller unless you kiss butt and are "in the family" you won't get the promotion you deserve. They rather give it to family members of Senior management And those who don't deserve it.

      East Cambridge Savings Bank2017-02-01
    Found 16 reviews