East Side Mario's Reviews | Glassdoor

East Side Mario's Reviews

Updated July 20, 2017
47 reviews

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2.8
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Danielle Versluis-Lopata
2 Ratings

47 Employee Reviews

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  1. "Fine job out of college"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at East Side Mario's full-time

    Pros

    flexible, self motivated, chance for growth

    Cons

    Anxious, waiting tables, training, learning with others

    Advice to Management

    n/a


  2. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Excellent food, Amazing management. Amazing coworkers. Very nice guests.

    Cons

    Very slow business on weekdays

  3. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in New York, NY
    Former Employee - Server in New York, NY
    Recommends
    Positive Outlook

    Pros

    Fast paced, very fun, nice customer

    Cons

    Not very many hours each week

    Advice to Management

    None, they did a good job


  4. "Needs work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Rochester, MI
    Former Employee - Server in Rochester, MI
    Doesn't Recommend
    Negative Outlook

    I worked at East Side Mario's full-time (More than a year)

    Pros

    Great Co-workers, sometimes big parties

    Cons

    Consistently low business and tips, incompetent management and extremely slow bartenders


  5. "Company with integrity, fantastic people and great business - just wish they compensated better"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends

    Pros

    Mario's has an all-star team of employees that really is like a family. There is definitely an open-door policy company-wide and everyone respects one another. The principles that Mario has built the company on are something to be proud of and the community truly respects the company. A small company allows everyone to learn a lot about each division and have a well-rounded knowledge of everyone's role. Great benefits package including medical, dental, vision, and a retail discount is great compared to other retail companies. Option for 401(k) contribution and flex spending account.

    Cons

    Talented team of individuals that is not compensated as well as they should be. The compensation is nowhere near up to par with similar roles in other companies and there is not an annual review for a raise (must pursue on your own).

    Advice to Management

    If management paid employees at a reasonable rate there would not be a high turnover, everyone would want to stay. Also, should branch out to new customer base so as to break the barrier that the company is snobby.


  6. "My thoughts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Prep/Line Cook in Saint Albert, AB (Canada)
    Current Employee - Kitchen Prep/Line Cook in Saint Albert, AB (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at East Side Mario's full-time (More than a year)

    Pros

    Good owners of the restaurant

    Cons

    Unskilled and Unfitted Employee for a certain position.


  7. "Server / Bartender"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Whitby, ON (Canada)
    Former Employee - Server in Whitby, ON (Canada)
    Positive Outlook

    I worked at East Side Mario's part-time (More than a year)

    Pros

    Great atmosphere
    Great coworkers
    Good money
    Good hours
    Very team oriented

    Cons

    Management can be unfair
    Always expect you to be on call even on days off

  8. "Hostess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    People are very friendly and very easy work for a first time job

    Cons

    Horrible hours
    Many managers so some good and some bad


  9. "Hostess"

    StarStarStarStarStar
    Current Employee - Hostess
    Current Employee - Hostess
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at East Side Mario's part-time (Less than a year)

    Pros

    Discounts at all CARA companies. It's a very social work environment you will make friends

    Cons

    It's fast paced, can be harsh


  10. "Dishwasher"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at East Side Mario's part-time

    Pros

    Lots of food and a lot of amazing and cool people to work with. Everyone seems to be in the same boat.

    Cons

    The kitchen life of split shifts and long hours is in full effect here, the managers don't seem to care if you have a life sometimes.

    Advice to Management

    Listen to your employees when they talk to you and sharing tips with the kitchen should be a gaurantee.


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