East West Bank Reviews | Glassdoor

East West Bank Reviews

Updated August 21, 2017
195 reviews

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2.7
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East West Bank Chairman and CEO, East West Bank Dominic Ng
Dominic Ng
88 Ratings

195 Employee Reviews

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Pros
  • Great Benefits that are probably better than most financial institutions in this region (in 12 reviews)

  • place that you may learn a lot, they want you to do a lot different things (in 6 reviews)

Cons
  • Too much office politics, might become a victim eventually (in 11 reviews)

  • Management and upper management VERY DISRESPECTFUL speaking Chinese in front of non-Chinese speaking employees (in 11 reviews)

More Pros and Cons

  1. Helpful (1)

    "Don't be out of the Original Footprint"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President, Relationship Manager in Seattle, WA
    Former Employee - Vice President, Relationship Manager in Seattle, WA
    Doesn't Recommend

    Pros

    Focus on Asian Community banking.

    Cons

    Poor communication and lack of quality or timely communication. Limited authority levelsandno autonomy. No respect for staffof acquired organizations.

    Advice to Management

    Best practicesare not alwaysthe "EWB Way".


  2. Helpful (2)

    "Terrible..Management does not know the bank's culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Treasury Management Sales Consultant in San Francisco, CA
    Former Employee - Treasury Management Sales Consultant in San Francisco, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good Pay and people who do work hard.

    Cons

    Departments are disjointed. Bank trying to be something they are not. Trying to Grow too fast, and make fast moves. Do not communicate changes well.

    Advice to Management

    know the bank's culture, and work within it. Do not treat people as a doormat.

  3. Helpful (6)

    "People work HARD but with very little rewards"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pasadena, CA
    Former Employee - Anonymous Employee in Pasadena, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    There're some very nice and easy going people

    Cons

    UPPER management is very cheap in terms of giving rewards to hard working employees. They cannot retain good/talented employees

    Advice to Management

    The upper management does not realize that the bank has doubled its size but all they do is keep pushing people work harder but they do not return reasonable rewards. They actually hired many talent people from bigger and more prestigious firms, but they just cannot retain talent people with their managing styles. Many people in my department left within 1 year of employments. They really need to think of ways to retain people instead of only knowing how to push people. People do have options to work somewhere else.


  4. "Lot's of work but where are we headed?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pasadena, CA
    Former Employee - Anonymous Employee in Pasadena, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at East West Bank full-time (More than a year)

    Pros

    Lots of autonomy and hands on experience.

    Cons

    Lack of direction and continuity in senior management. Very "labor" intensive, with a competitive, non-productive silo approach that leads to redundancy.

    Advice to Management

    Formulate a plan to build the business and not just to turn a quick profit.


  5. Helpful (1)

    "In over their head!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    This is a good place for a person who does well in a chaotic place. There are no rules other than for real estate loans.

    Cons

    Insecure management up and down except few good people. Passive back stabbers everywhere. My guess is that is what the executive management wants since they allow it.

    Advice to Management

    Take some leadership management classes. Your bank rating on this site should tell you something.


  6. Helpful (1)

    "Good place to work if all you care about is work visa sponsorship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Pasadena, CA
    Former Employee - Vice President in Pasadena, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at East West Bank full-time (Less than a year)

    Pros

    - Medical benefit is okay
    - Company is expanding

    Cons

    - Pay is lower than industry average. Bonus is a joke.
    - Vacation time is worse than industry average
    - HR and Managers lied about prospect of salary adjustment to get you sign the contract. Lack of professional integrity.
    - Most employees speak terrible English. Feels like you work in rural China. Terrible English communication even at upper management level.
    - Silos across different divisions.


  7. Helpful (1)

    "Complete disfunctional Management in Atlanta"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Atlanta, GA
    Current Employee - Branch Manager in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at East West Bank full-time (More than a year)

    Pros

    Potential of the market to suceed

    Cons

    Politics and manipulative employees that need to mind their own business

    Advice to Management

    You need to address certain employees in Atlanta who are manipulative , lazy, and undermining the company. These employees do not work in the branch however find it their place to insert themselves and their opinions when theynshould be training. They had their chance to make a difference but failed and now should just go train

  8. Helpful (11)

    "Don't work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Banking Officer in San Francisco, CA
    Current Employee - Commercial Banking Officer in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at East West Bank full-time (More than a year)

    Pros

    Nothing I can think of.

    Cons

    I will start by saying that I have work for many different banks and hands down it doesn't matter if you work on the retail side or if you work on the commercial side it is terrible here.

    First off the pay sucks. Unless you're in upper management right next to Dominic, your pay is going to be terrible.
    The culture here is bad, way too many chinese people here and they all have very traditional chinese views on work, inter personal interactions and just about everything else you can think of.
    The HR department here in Nor Cal is a complete joke because it consist of only 1 person. Yep, 1 person for their whole HR team. And you think she doesn't play favorites you are wrong.
    Also, the management here is really bad, they always micro manage and never tell you the truth. Fear and deceit is all that you get.

    So you wonder why people work here? They hire very easily, if you use EWB as your stepping stone then that's fine but stay here too long you might develop a tumor of some sort.

    Advice to Management

    Work on your HR dept.there is all kinds of harassment happening within this company and no one cares. People are being treated badly and under paid.


  9. Helpful (5)

    "Worst place I ever worked at in 30 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Disapproves of CEO

    I have been working at East West Bank full-time

    Pros

    Good at managing risks and bottomline.

    Cons

    Management lacks strategic vision. Growth is by mainly acquisitions and expense control. Focuses on the petty and short term and does not invest in the long term technology, etc. Not willing to pay for expertise and talent, resulting in mediocre employees throughout the middle management and lower ranks.

    Employees (even at high levels) are not trusted to make the right decisions so they have little loyalty and high turnover. No transparency and little communication from top to bottom as well as among departments (a bunch of silos).

    Customers and employees are not the company's highest priorities.


  10. Helpful (7)

    "Disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President
    Current Employee - Vice President
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at East West Bank full-time (More than a year)

    Pros

    Solid financial profile and performance for shareholders, lacks many layers of management , China - US bridge banking a mission that sets bank apart from others
    .

    Cons

    Senior leadership lacks caring for employees, little teamwork, much favoritism, and traditional top down way of management. Lack of training programs. Leadership team does not promote positive feedback or communication. Lack of enforcing performance reviews. Cutthroat and pressure on meeting short-term goals. Management makes promises they do not keep to attract employees.

    Advice to Management

    Focus on improving corporate culture so communication is valued. Engage in seminars so management does not harass employees. Make executives focus less on their profit center. Do 360 reviews of managers. Make good teamwork among regions and product teams a core goal. Study and implement best work practices of American companies.


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