East West Bank Reviews | Glassdoor

East West Bank Reviews

Updated July 18, 2017
191 reviews

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Pros
  • Great Benefits that are probably better than most financial institutions in this region (in 11 reviews)

  • place that you may learn a lot, they want you to do a lot different things (in 6 reviews)

Cons
  • Too much office politics, might become a victim eventually (in 11 reviews)

  • Management and upper management VERY DISRESPECTFUL speaking Chinese in front of non-Chinese speaking employees (in 11 reviews)

More Pros and Cons

  1. Helpful (1)

    "customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in San Francisco, CA
    Current Employee - Customer Service Representative in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at East West Bank full-time

    Pros

    you get health insurance

    Cons

    no sales commission and no bonus


  2. Helpful (1)

    "n/a"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Associate in North Las Vegas, NV
    Current Employee - Relationship Associate in North Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at East West Bank (Less than a year)

    Pros

    good benefit overall
    big company

    Cons

    don't pay well
    tense work atmosphere

  3. "management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Vice President/Assistant Branch Manager in Azusa, CA
    Current Employee - Assistant Vice President/Assistant Branch Manager in Azusa, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at East West Bank (Less than a year)

    Pros

    great place to get promoted

    Cons

    too much work and the culture is different


  4. "Temp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pasadena, CA
    Former Employee - Anonymous Employee in Pasadena, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice offices, friendly faces, the headquarters in Pasadena is nice because you have City Hall right outside your window so it's quiet and clean.

    Cons

    Work-life balance is not good. If you're young and looking for a fun, innovative and creative environment to work in, don't work here.


  5. Helpful (2)

    "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Houston, TX
    Current Employee - Customer Service Representative in Houston, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at East West Bank full-time

    Pros

    Good healthcare benefits only reason I stay.

    Cons

    Too much expected from top management with little in return. No overtime, so employees are made to clock out and work off the clock, but cannot complain to HR or HR will deny.
    No balance or time for personal life. Unprofessional


  6. Helpful (4)

    "Credit Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Analyst in Pasadena, CA
    Current Employee - Credit Analyst in Pasadena, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at East West Bank (More than 3 years)

    Pros

    Very nice people, equal opportunities are given to all individuals. Promotions are based on performance not seniority. Good stepping stone for new graduates who wants to be in the financial industry.

    Cons

    Terrible work/life balance. Below market pay. Employees are expected to play multiple roles. Exempt employees working overtime everyday is a normal routine. Rumor said some non-exempt employees who is on a time card are asked to clock out at the end of the day but continue working after hours (no overtime pay).

    Advice to Management

    Some employees don't mind playing multiple roles or working extended hours but pay needs to be better across all "non-producers, non-management" employees.


  7. "Customer Services Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Cupertino, CA
    Former Employee - Customer Service Representative in Cupertino, CA

    I worked at East West Bank full-time (More than a year)

    Pros

    More authorities than regular tellers

    Cons

    Sales Quota similar to a banker

  8. "Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westminster, CA
    Current Employee - Anonymous Employee in Westminster, CA

    I have been working at East West Bank (More than a year)

    Pros

    Good benefits, a lot of internal promotions

    Cons

    Average salary, problem with internal management


  9. Helpful (1)

    "good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Credit Analyst in Pasadena, CA
    Former Employee - Credit Analyst in Pasadena, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great management team and career development path

    Cons

    could work less hours and more bonus


  10. Helpful (4)

    "Dynamic Company, Nice People, Good Place to Grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook

    I have been working at East West Bank full-time (Less than a year)

    Pros

    A faced paced, dynamic company with an entrepreneurial mindset. The bank funds some of the most interesting businesses in the U.S. and China. If you work hard, pay attention to detail, and are a team player this is a great place to work. The people here are some of the nicest I have encountered. The corporate office is in a beautiful building across from Pasadena City Hall.

    Cons

    There is a lot to do and you have to wear many different hats - but that is the case with any high performing company.

    Advice to Management

    Give HR the support to hire the best people.


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