East West Destination Hospitality Reviews

Cons

I have nothing negative to say!

Cons

The company itself is terribly unorganized. I worked for a company for a short time before East West came into management and all of the changes I saw changed the hotel I worked at for the worse. Everyone’s benefits became more expensive for less coverage, and they took a workplace that had room for advancement and completely destroyed what everyone had been working towards.

Aside from the high cost of benefits and the inability to advance within the company, the company also neglects to pay their employees an equitable wage in comparison to the cost of living.

I worked for the company for almost a year and they failed to give any kind of evaluation for their employees to discuss and negotiate wages. They not only failed to do this for new employees, but they failed to do this for ALL employees I worked with. After never receiving any kind of evaluations I also never received an exit interview, which is common practice in the valley.

The turnover I saw with this company was astounding. The amount of people I saw leave this company is higher than I have seen in any workplace (which says a lot since I am a previous Vail Resorts employee, which also has incredibly high turnover).

On a corporate level I feel they truly do not care about their employees unless they are upper management on a corporate level. Their HR team is a joke and failed to reply to any emails I sent, in addition to making terrible negligent clerical errors, such as incorrectly attaching people’s direct deposits to wrong accounts.

I would not recommend this company to anyone, and am frankly disappointed with how unprofessional the company is as a whole.

Cons

pay is terrible. no way to live, raise a family in or around Vail with even with a mid/high level management position and decade plus of service

Cons

The management within the company is very political to the point that people on the outside see it

Cons

On the surface, EWDH looks to be an ideal place to work in terms of location, potential career advancement (it is one of the larger companies in the resort areas it operates in) and the "team-centric, work hard, play hard" mentality. However, you will see some red flags right off the bat, and then after spending some time there, the cracks really begin to show.

Compensation - Salaries are low. Very low in some departments compared to similar positions in other, close markets. Management will take advantage of you on this front, mark my words. I personally know a number of people who hadn't gotten a raise in over 3 years (one employee was over 5 years!). Bonuses were also withdrawn completely for years, even at management levels, which contributes to the stagnated compensation levels. The benefits team has been chipping away at the benefits packages consistently over the last few years and while I recognize that benefits are a thorn in the side of every company, the truth is that their value to employees is massive. What used to be a strong benefits package has now turned into a very average one and this downward trend also factors into the compensation being a Con. Unfortunately, the old "resort area" excuse that companies can pay less than competing metro regions because of their desirable resort locations is heavily used at EWDH. As a concrete and topical example, upon taking a position that was a lateral move in a nearby metro region, I immediately earned a 25% increase in total comp. That's a significant margin at any tax bracket.

Career Advancement - Nepotism abounds there openly and many positions will hit advancement ceilings quickly. There were no advancement opportunities or paths laid out for me personally and after years of working there, I saw this ubiquitously across the board in all divisions. I had only two reviews in the many years I worked there, and I had to personally request both, so do not expect any feedback on your performance without effort.

Culture - Extensive management overhauls have taken place and the once lauded culture has dried up, become much less employee-centric and much more corporate. Where the company used to feel like a tight family that heavily emphasized teamwork and personal accountability (which honestly helped make up for the low compensation), the last few years have changed to now feeling like it's just another XYZ company making questionable corporate decisions solely for the benefit of itself and the higher ups. In addition, the senior management provides little-to-nothing when it comes to expectations and guidance and is also quick to place blame on employees for problems that can be easily traced back to themselves.

Frankly, the culture was one of the BEST attributes of the company and I know a lot of current and former employees who are sad to see this slip away.

Cons

Have received no annual reviews after multiple years with the company. No pay increases despite rapidly increasing cost of living. More expensive health insurance than other large employers in the Vail Valley. Recently shifting management from a family feel to more corporate, more focus on $$$ while ignoring the well being of the people who make the daily operations possible.

Cons

I don't have a negative thing to say about East West!

Cons

Limited career advancement in certain fields.

Cons

Subsequent to leaving the company, I shared what I'd been making with friends in the industry, and learned I was earning about 20% less than people in comparable management positions around Colorado.

Cons

It experiences high turn over rate