Eastern Bank Reviews | Glassdoor

Eastern Bank Reviews

Updated December 18, 2017
53 reviews

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3.5
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Eastern Bank Chairman & CEO Robert F. Rivers
Robert F. Rivers
11 Ratings

53 Employee Reviews

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  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Boston, MA
    Former Employee - Software Engineer in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Eastern Bank full-time (More than a year)

    Pros

    Everyone is super nice. The engineering team really know what they are doing and take the time to mentor others.

    Cons

    There is a lot of internal process that may take up time.


  2. Helpful (4)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eastern Bank full-time (Less than a year)

    Pros

    Good benefits and pension. Nice offices.

    Cons

    No standard policy on being able to work from home. Also it's hard to get better pay and promotions. Old school culture.

    Advice to Management

    Support alternative work schedules and work from home. Pay and promote people who qualify for the job. Hr gets in the way of people advancing.

  3. Helpful (3)

    "Just a number"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Tech in Lynn, MA
    Current Employee - IT Tech in Lynn, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Eastern Bank full-time (More than a year)

    Pros

    Benefits are okay . easy commute if you live in the beautiful city of Lynn Good cafeteria. Can't really think of more

    Cons

    Pay isn't good. Required to work over 40 hours a week without getting paid for it. No incentive to do your best. When you do go above and beyond there isn't any thanks for it. Just move on to the next thing.

    Advice to Management

    None


  4. Helpful (1)

    "Good company, healthy innovation and leadership"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I worked at Eastern Bank full-time

    Pros

    Leadership takes competition through innovation seriously. Strong benefits to working for a mutual vs public bank.

    Cons

    Some stale "bank culture" here as well, as with the whole industry


  5. "Operations Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Associate in Boston, MA
    Current Employee - Operations Associate in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eastern Bank full-time (More than a year)

    Pros

    Great culture, lot's of diversity, encouragement to advance

    Cons

    Nothing big but having to work weekends


  6. Helpful (8)

    "Eastern Bank Employee Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Eastern Bank full-time

    Pros

    The bank is really involved in the community and supports volunteerism.

    Cons

    Employees can't contribute to a 401(k) until one year of service - unheard of in the market for an employer of this size. No laptops, no flex hours, no work from home, some tuition reimbursement after one year of service, but you have to be employed at the bank for TWO YEARS after reimbursement or else you're required to pay everything back. Only 10 vacation days/year until 5 years of service. Very sporadic casual/jeans days for non customer facing roles in small satellite offices. Some of these are small changes that make a tangible impact on employees' lives (i.e. allowing jeans every Friday). Archaic business culture, if you're young and motivated there is zero incentive to stay here.

    Advice to Management

    Any salaried, mid-level professional should have access to a laptop. Unless there is a business need to be in the office, allow employees to work from home as needed. Outdated "9 to 5" business culture is not the future and you are hemorrhaging young talent due to management trying to control/micromanage employees.


  7. Helpful (10)

    "Under 40 and Motivated-stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lynn, MA
    Former Employee - Anonymous Employee in Lynn, MA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Eastern Bank full-time (More than a year)

    Pros

    Good intent by many employees. Pay is surprisingly on par with the industry. They built a good brand and do a lot for community activities.

    Cons

    Many older employees that have been there forever and have no forward thinking or experience outside this bank to move it forward. Management is very out of touch.

    Advice to Management

    Get to the worker level to see what is really going on internally. Employees are your biggest asset and they should be treated like they are. Train your management. Just because someone has been there for 20 years or had a position with a title from an acquisition doesn't mean they have the skills or ability to manage people.

  8. "Great Company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Eastern Bank full-time

    Pros

    very forward thinking and on the up swing

    Cons

    like any large organization, somethings that should be simple are not

    Advice to Management

    keep doing what you're doing now.


  9. "Great Bank to Work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Eastern Bank full-time

    Pros

    Good leadership that is forward thinking

    Cons

    like any large institution, can take a while to get small things done

    Advice to Management

    keep doing what you do


  10. Helpful (2)

    "IT Systems has some culture issues along with some dead wood"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - DB2 Database Administrator in Lynn, MA
    Former Employee - DB2 Database Administrator in Lynn, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Eastern Bank full-time (More than a year)

    Pros

    The Pension Plan would be ideal if you stayed long enough.

    Cons

    Took a job as a DB Administrator that turned into a full-time production support role with all maintenance and virtually no new development. It was now 100% maintenance role whereas I was told it would be some development. I was not asked if this is what I wanted to do and my new manager was a horrible bully as the previous employee who I backfilled for alerted me. I stuck it out for as long as I could but it was going in the wrong direction. The support role was going to start at 4:30 am in near future and it was a concern. No one considered this a big deal and no one cared about sharing the load on the so called team.

    Advice to Management

    Managers need to lead by example and be part of the solution instead of part of the problem. Pay attention to detail and note the manager lack of commitment to being part of the team and try to have them commit to being more helpful by example. My manager was out and about schmoozing while the real work was getting done. He did not inspire me to do my best work as he was the worst manager I have had in over 25 years in this position. Advise to management is to have him take management training and HR classes as he violated HIPPA as well.


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