Eastern Bank Reviews | Glassdoor

Eastern Bank Reviews

Updated May 6, 2018
60 reviews

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2.9
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Eastern Bank Chairman & CEO Robert F. Rivers
Robert F. Rivers
13 Ratings

60 Employee Reviews

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  1. Helpful (1)

    "Great company with great benefits and perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Service Associate in Salem, MA
    Current Employee - Service Associate in Salem, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Eastern Bank part-time (More than a year)

    Pros

    Well compensated
    Great work environment with supportive colleagues

    Cons

    None that I can think of at the moment

    Advice to Management

    Keep believing in your staff!


  2. Helpful (5)

    "Horrendous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Salem, MA
    Former Employee - Anonymous Employee in Salem, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Eastern Bank full-time (More than a year)

    Pros

    None. It is all fake.

    Cons

    BE VERY CAREFUL. The entire environment is who I can blame for something I failed in achieving. Be prepared as the new employee to consistently be the scapegoat of every situation. Managers are basically taught to throw anyone under the bus to distract any attention brought on to their inadequacy. They claim to have an open door policy yet attempting means that managers and even the regional will target you. There is never any coaching or developmental goals set, basically it’s a self-motivated, self-benefit mentality and you are on your own and learn under pressure and lack of any support. The only way to ever succeed is to brown nose and if your liked you will advance and if not good luck.

    Advice to Management

    Backstabbing mentality can’t last forever.

  3. Helpful (5)

    "Too politically motivated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Eastern Bank full-time (More than 3 years)

    Pros

    Generous to the community, competitive compensation. Nice people that work hard. Fun gatherings for employees. Company seems to be doing great.

    Cons

    Push their political agenda way too hard on employees. Do not respect the fact that others offer diverse viewpoints. Also, would recommend more formalized development for their employees.

    Advice to Management

    Stop with the “over the top” liberal messaging and focus on employ and customer feedback and interests in building a stronger company.


  4. Helpful (3)

    "Unknown"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Eastern Bank full-time (More than 3 years)

    Pros

    Staff is very friendly and you have a pension

    Cons

    Horrible pay, terrible management, they do not screen their canidates, tools are out dated

    Advice to Management

    Clean your management up, very disrespectful managers that talk to staff like trash. A lot of branches are not making their numbers because of management. A lot of un qualified managers that only got there position because of who the know


  5. Helpful (4)

    "Stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management
    Former Employee - Management
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Eastern Bank full-time (More than 10 years)

    Pros

    Pay and benefits were great but not worth it. I am happy I have my life back :)

    Cons

    Communication, work/life balance, egos, training, the list goes on. Even after I left (my choice) the information and the communication from the HR dept was horrific (regarding cobra and other benefits)

    Advice to Management

    HR dept needs to do their job. Training needs to improve, especially in retail. Egos need to be checked. You're not a "small community bank", you're quickly turning into a BOA/Citizens/TD!
    Culture and Values are also becoming hard to swallow, you don't need to use the bank as a soapbox. Be a bank.


  6. Helpful (2)

    "Typical Retail bank"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Eastern Bank full-time

    Pros

    The medical and dental plan were good for full time employees.

    Cons

    Unrealistic sales goals for some regions.


  7. Helpful (3)

    "Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Eastern Bank full-time

    Pros

    Great coworkers but management has to do a better job at managing.

    Cons

    Need to know people on the inside in order to move on up.

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Boston, MA
    Former Employee - Software Engineer in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Eastern Bank full-time (More than a year)

    Pros

    Everyone is super nice. The engineering team really know what they are doing and take the time to mentor others.

    Cons

    There is a lot of internal process that may take up time.


  9. Helpful (5)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eastern Bank full-time (Less than a year)

    Pros

    Good benefits and pension. Nice offices.

    Cons

    No standard policy on being able to work from home. Also it's hard to get better pay and promotions. Old school culture.

    Advice to Management

    Support alternative work schedules and work from home. Pay and promote people who qualify for the job. Hr gets in the way of people advancing.


  10. Helpful (3)

    "Just a number"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Tech in Lynn, MA
    Current Employee - IT Tech in Lynn, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Eastern Bank full-time (More than a year)

    Pros

    Benefits are okay . easy commute if you live in the beautiful city of Lynn Good cafeteria. Can't really think of more

    Cons

    Pay isn't good. Required to work over 40 hours a week without getting paid for it. No incentive to do your best. When you do go above and beyond there isn't any thanks for it. Just move on to the next thing.

    Advice to Management

    None


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