Eastern Mountain Sports Reviews | Glassdoor

Eastern Mountain Sports Reviews

Updated August 22, 2017
157 reviews

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3.0
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Mark Walsh
35 Ratings

157 Employee Reviews

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Pros
  • The job doesn't pay well (you need a "real" job to pay for expensive passions), but the Pro-Deals compensate for the low pay (in 15 reviews)

  • Great discounts and flexible hours (in 13 reviews)

Cons
  • When management curtails part-time hours against sales, but limits stock coming into the store (in 13 reviews)

  • Disconnect from upper management, No vision (in 11 reviews)

More Pros and Cons

  1. "Best Job Ever"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    What an amazing group of hard working people. Best in the outdoor industry. A company that cared for its employees. Many retailers will now reap the rewards of such talent

    Cons

    Closed all but a few stores. Liquidation event was sad but so many loyal customers came out to thank us for our service in the store

    Advice to Management

    Wish my store was still open to serve our customers


  2. "Years of hard work meant nothing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Eastern Mountain Sports full-time (More than a year)

    Pros

    The other employees are like-minded outdoorsy individuals.

    Cons

    They are going through financial hardships so they do not have the employees' best interests at heart. They promise benefits and don't deliver.

    Advice to Management

    Unhappy employees make unhappy customers.

  3. "sales guide"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Eastern Mountain Sports part-time

    Pros

    Nice co workers, Good employee discount

    Cons

    store was understaffed, disorganized management from company


  4. "Bought out by ruthless British sporting goods company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good pro deals; flexible schedules

    Cons

    no advancement; declining quality of merchandise


  5. "another change of hands"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Eastern Mountain Sports full-time (More than 8 years)

    Pros

    pro deals and employee discounts are good, except the company has lost a lot of their accounts due to owing $.

    Cons

    It's not as technical any more. The products are lower end and the stores have a dumpy low income feel to them now.

    Advice to Management

    I know management can't do a thing about it, the owners of the company have trashed the heart of what EMS had always been.


  6. "Cool Company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Eastern Mountain Sports part-time (More than a year)

    Pros

    Good Hours, Cool Events and Vendors

    Cons

    Lazy employees and I wish we got paid once a week.


  7. "Past it's glory days"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Eastern Mountain Sports full-time (Less than a year)

    Pros

    Great folks in the stores, great customers who share love of the outdoors.

    Cons

    Incompetent upper management, that has gutted the company of the people who knew what they were doing for untrained folks that continue to drive the company downward.

    Advice to Management

    There is still folks in the stores that are passionate about what the company was and how it can succeed. Encourage everyone to talk to the stores and reach out for opportunities that each and every store has.

  8. "overall a pretty good job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Eastern Mountain Sports part-time

    Pros

    Great discounts and flexible hours

    Cons

    not to many cons to this job


  9. "Footwear Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Eastern Mountain Sports part-time

    Pros

    Help Customers find what they need, very clean work environment, and you meet a lot of people.

    Cons

    Can be stressful at times, and some heavy lifting involved.


  10. "Seasonal Temporary to Permanent Part-time Guide"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guide
    Current Employee - Guide
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Eastern Mountain Sports part-time (Less than a year)

    Pros

    Awesome employee discounts in store and with brand name companies! Major discounts from brand names as you learn more about their products. Also free skiing at certain mountains, along with free classes on outdoor activities like ice climbing, snow shoeing, rock climbing, ect.

    Cons

    Not much to say here other than typical retail issues. Some floor supervisors lack maturity and leadership qualities necessary.

    Advice to Management

    Make sure you look into how floor supervisors and upper management treat guides. Some lack leadership qualities for these positions and use it to pawn off work on lower level employees. Make sure promotions go to people who are ready for the responsibilities, can take accountability for their actions instead of blaming others, and are not power hungry breaking other people down to try and push them selves up.


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