Eastman Reviews | Glassdoor

Eastman Reviews

Updated March 18, 2017
31 reviews

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Eastman Chairman and Chief Executive Officer Mark J. Costa
Mark J. Costa
18 Ratings

31 Employee Reviews

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Pros
  • Work-life balance of employees is acknowledged to be important for business to flourish (in 138 reviews)

  • Very friendly and motivating work environment (in 97 reviews)

Cons
  • Depending on your job, the work/life balance may sometimes be off (in 27 reviews)

  • Slow in decision making processes (in 54 reviews)

More Pros and Cons

  1. Helpful (7)

    "Good ole boys and yes men"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Kingsport, TN
    Current Employee - Anonymous Employee in Kingsport, TN
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Eastman full-time (More than 5 years)

    Pros

    Kingsport is a beautiful area and a great place to live if you like small towns and enjoy the outdoors. The cost of living is low. Eastman allows a flexible work 9/80 work schedule with half days on Friday if the supervisor agrees to it and if you're lucky enough to finish enough of your work to feel that you may leave early.

    Cons

    Often it is not about what you know or what you contribute, instead those that know the right people and talk a good game (without even doing good work) are the ones that tend to be recognized and promoted. Many managers are more interested in advancing their careers than growing the individuals under them. This leads to them kissing up to their management chain, while those under them are doing the hard work and not getting recognized. Employees' true feelings and different perspectives are not encouraged; the executive leadership team and many of the managers only want to hear ideas from those that think just like them, or say what they want to hear.

    Managers also rotate out of their positions on average about every 3 years, which means they can't coach their employees to be more successful because they don't have enough time to get to know them. Many managers seem to treat women with less respect than men. Women are afraid to announce pregnancies for fear of being penalized for it. Some women have been accused of doing lower quality work because they have children. Eastman has too many layers of management. This leads to employees spending more time explaining/justifying what they do, rather than doing “real” work. It also encourages micromanaging and not trusting employees to do the jobs they were hired to do.

    Morale is at an all time low. Two layoffs occurred in 2016. In the second round, good talent was purged. The stability that was once found at Eastman is gone. Employees are at risk of being let go, regardless of their ability to perform. Forcing employees to fit on a distribution curve (meaning someone has to be on the bottom) for pay raises and promotions is also decreasing the morale which is demotivating employees, especially since there are not good checks and balances to ensure that managers are ranking employees on actual performance rather than just the manager's perception of the performance.

    Advice to Management

    Stop managing the company to meet short term stock holder expectations. Start managing the company to retain the top talent and grow the company for the future, even if it means taking a hit in the near term. Get rid of the grading system where too many employees are labeled as “does not meet expectations” or “partially meets expectations”. You are sending the wrong message that too many employees are under performing and those that survive the layoffs will decide to leave on their own to seek more fairness and stability.


  2. Helpful (7)

    "Archaic Ranking System Tanks Eastman"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chemical Engineer in Kingsport, TN
    Current Employee - Chemical Engineer in Kingsport, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Eastman full-time (More than 5 years)

    Pros

    Great place to start employment because they invest in training (up until recent years) but not a good place to grow a career as a young professional

    Cons

    Eastman has begun to slash and burn benefit packages to make investors happy. Employee morale is at an all-time low.

    New ranking system (the kind Exxon or Mobil has abandoned) is ranking the bottom 5% as Does Not Meet Expectations, 15% Partially Meets Expectations. This has financial impact as well as stigma. After two layoffs in 2016, the company still believes, or is promoting the fact that 20% of it's work force is below average.

    Financially the starting pay at Eastman is very competitive with it's peers, but the stagnation happens quickly. If you had taken a job making 15-20K less out of college, you would be reaping the benefits now. Your peers will surpass you with much more upward mobility.

    Advice to Management

    Pay competitively if you are going to have a culture like the old Exxon or Mobil.


  3. "Shift Process Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Process Leader in Texas City, TX
    Current Employee - Shift Process Leader in Texas City, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Eastman full-time

    Pros

    It's a job. Lots of opportunity for extra work and experience. At unit level good. Company does well. Hear nothing but good things about treatment of employees at Kingsport and Longview sites.

    Cons

    Work at the Texas City site. Small , no room or opportunity for advancement. Upper Management very vindictive, no HR support. Upper management who sees you maybe 5mins a month decides your raises and bonuses with answers given as to why you don't get one. Upper management cares more about "yes men" than quality work.

    Advice to Management

    Take the training you force others to take for "Leadership". Upper Management needs this at the Texas City site more than anywhere. It you continue to run this plant like Sterling Chemicals you will have the same result. Upper Management that failed Sterling Chemicals is still in place here. Eastman needs to put their Upper Management in that represents Eastman's Values.


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  5. Helpful (5)

    "Eastman Chemical Greed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mechanic in Kingsport, TN
    Current Employee - Mechanic in Kingsport, TN
    Neutral Outlook
    Disapproves of CEO

    I have been working at Eastman full-time (More than 10 years)

    Pros

    One of the best companies to work for in this area. There are very few choices though when it comes to manufacturing. This is why Eastman can do the things they have been doing. There is no competition.

    Cons

    Very poor employee satisfaction below the management level.Have had very good performance the last few years but have constantly cut benefits and given only minor cost of living raises.Cut retiree benefits to the very people that have made the company what it is today. Upper management has enjoyed large bonuses and pay increases While the majority of the company has suffered. George Eastman would be disappointed at what his company has become.Have worked for them for 43 years. If only the company treated the employees as it did in the first few years I worked there.

    Advice to Management

    Think of the company as a whole and not just for yourself. The last few CEO's have done a good job of growing the company but have really hurt the majority of the employees by benefit reductions.

    Eastman Response

    Apr 12, 2017 – Communications Rep.

    Thanks for your review. And thanks for your 43 years of service! That's incredible! Yes, we have made changes to our benefits package, and we've done that in order to stay competitive in our ever ... More


  6. Helpful (4)

    "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Eastman (More than 5 years)

    Pros

    There are no pros to this place

    Cons

    Eastman bought out Solutia and changed everything.

    Advice to Management

    Quit


  7. Helpful (1)

    "Diminishing Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kingsport, TN
    Current Employee - Anonymous Employee in Kingsport, TN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Eastman full-time (More than 10 years)

    Pros

    Competitive salary for the location is the only advantage.

    Cons

    Health benefits are expensive and coverage continues to decline. The health plan is a high deductible plan, in addition to paying insurance premiums employees pay $3000 or $5000 before insurance coverage begins and this insurance upon retirement will be eliminated after 2021. Prescription Partner only pays for certain prescriptions without regard to physician input to determine patient effectiveness. Prescription partner determines type and length of medication needed.

    Advice to Management

    If hourly employees are asked to make concessions, everyone in the company should make changes. Manufacturing role employees feel targeted because the positions are evaluated on a local level but B & T, and management role pay and benefits are determined by a national scale so the pay and benefit reductions affect these team members most.


  8. Helpful (1)

    "Use for training but move on quickly"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Kingsport, TN
    Former Employee - Account Manager in Kingsport, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Eastman full-time (More than 3 years)

    Pros

    Excellent training offered through Washington University.

    Cons

    If you aren't in Kingsport, you might as well be working for the competition. Paternalistic. Lack of empowerment. Focus on conformance above performance. Poor execution in merging of companies and their cultures. Lack of respect in alternative views.

    Advice to Management

    Your ineffectiveness at organic growth will only lead to your demise. I anticipate that Eastman will be purchased in the next 2-3 years.


  9. Helpful (9)

    "Stop the cutbacks and work with employees on how to run the company in this difficult economic times."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chemical Engineer in Kingsport, TN
    Current Employee - Chemical Engineer in Kingsport, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Eastman full-time (More than 5 years)

    Pros

    East Tennessee is a beautiful part of the country with some of the best people in the world. I love the rolling hills and rivers and lakes and outdoors in this area.

    Cons

    Second round of cutbacks demoralize an already over worked group. I don't feel confident that I'll have a job in the future and this brings out unnecessary stress and frustration.

    Advice to Management

    Stop chasing the stock market and take care of employees and customers.


  10. Helpful (4)

    "Sales"

    Star Star Star Star Star
    Former Employee - Sales Manager in Kingsport, TN
    Former Employee - Sales Manager in Kingsport, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Eastman (More than 3 years)

    Pros

    Good working colleagues who are supportive and helpful.

    Cons

    The management is driving people crazily to achieve result. There is no concern on staffs well fare. The middle managers do the same too to make sure they meet their KIP.
    There is no focus on market and customers' needs. Just concern on what Eastman wants.


  11. Helpful (4)

    "Bad place to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandise Planner in Richmond, VA
    Former Employee - Merchandise Planner in Richmond, VA
    Doesn't Recommend
    Negative Outlook

    Pros

    Challenging, good to learn new skills

    Cons

    Poor management too much politics

    Advice to Management

    Wake up and change the personnel.


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