Eastman Reviews in Tennessee | Glassdoor

Eastman Tennessee Reviews

Updated March 23, 2017
819 reviews

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4.1
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Eastman Chairman and Chief Executive Officer Mark J. Costa
Mark J. Costa
370 Ratings

819 Employee Reviews

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Pros
  • Work-life balance of employees is acknowledged to be important for business to flourish (in 138 reviews)

  • Eastman provides a work environment where it's possible to do different types of jobs over one's career should one want to do so (in 95 reviews)

Cons
  • Depending on your job, the work/life balance may sometimes be off (in 27 reviews)

  • Too many layers of decision making process (in 53 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Eastman is a great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kingsport, TN
    Current Employee - Anonymous Employee in Kingsport, TN

    I have been working at Eastman part-time (More than 10 years)

    Pros

    Good benefits, allows balance between work and family life, great coworkers. Eastman as whole has a reputation for ethical and fair business practices.

    Cons

    Every company has it's down side, but nothing specific comes to mind.


  2. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lab Analyst in Kingsport, TN
    Former Employee - Lab Analyst in Kingsport, TN

    I worked at Eastman (More than a year)

    Pros

    I worked with great people who were very willing to teach and help you advance in your career.

    Cons

    No real con to share.


  3. Helpful (9)

    "Growth potential at risk by misguided management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Kingsport, TN
    Current Employee - Project Manager in Kingsport, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Eastman full-time (More than 10 years)

    Pros

    Talented employees that want to do the right things, business portfolio has great growth potential, company has unique capabilities and ethical decision making

    Cons

    Poor management practices- action and words do not match, cutting resources in critical areas, very slow wage growth and rate of promotion, higher turnover rate of top talent

    Advice to Management

    Need to put your words into action. Executive team seems to have good intentions but have the mistaken belief that employees will continue to tolerate poor treatment. Company is bleeding talent as compensation process is no longer competitive.


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  5. Helpful (2)

    "Supply Chain Manager"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Kingsport, TN
    Current Employee - Anonymous Employee in Kingsport, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eastman full-time (More than 10 years)

    Pros

    Great corporate culture; Very employee friendly

    Cons

    Company is slow in implementing change


  6. Helpful (9)

    "Still a good place to work, but new HR policies are bringing us down!"

    Star Star Star Star Star
    Current Employee - Chemical Engineer in Kingsport, TN
    Current Employee - Chemical Engineer in Kingsport, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Eastman full-time

    Pros

    Great people. Interesting work. Collaboration is still amazingly good, despite poor HR policies that work to undermine this. Cost of living in Kingsport area is very low. Beautiful area.

    Cons

    Terrible HR decisions recently that have really undermined morale: 1) Forced distribution of 20-25% of employees not meeting expectations, with impact on raises and advancement, which generates the feeling that someone can improve and rise out of the lower 20-25% only by having someone else enter! 2) Setting of "career level" top advancement for most jobs for Bachelor's degree that allows for only 4 promotions over an entire career. Even though this was rolled out a couple of years ago, the impact is just now being felt by the rank and file. 3) major reductions in benefits, especially medical insurance. 4) Two reductions in force over the last 2 years that have purged employees with long, successful careers at Eastman with a unceremonious walk to the door. This despite multiple years of double digit growth for the company.

    Advice to Management

    Stop using the "boogey man" excuse of corporate activists to cut jobs and benefits. If you really believe that these cuts are the right thing for the company, then say so, but don't use this as an excuse. Review top levels of HR and consider gutting and starting over.


  7. Helpful (3)

    "Work culture, compensation, and morale improvements needed!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chemical Engineer in Kingsport, TN
    Current Employee - Chemical Engineer in Kingsport, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Eastman full-time (More than 10 years)

    Pros

    Hardworking, talented, and collaborative coworkers

    Opportunity for a variety of roles as a chemical engineer

    East Tennessee is a great area for families

    Cons

    The employee performance rating system (forced distribution) is significantly undermining the work culture. I have no problem with a common sense rating system and agree with rewarding better performers. The current performance rating system is flawed in many ways and needs to be replaced.

    Employee compensation has remained relatively flat in the last 5-10 years (always "benchmarked" to remain average or slightly below average). This is inconsistent with management goals to outperform other companies and relentlessly pursue record earnings.

    Too often, employee performance and promotions are judged based on who can talk well (sell themselves well). Supervisors need to be seek out peer feedback so they can accurately judge work performance.

    Senior management constantly talks about the value of Eastman's people, but labor reductions imply otherwise.

    Advice to Management

    Scrap the current performance management system

    Implement changes to enhance the work culture, not undermine it

    Eliminate the spin in corporate/management communications


  8. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kingsport, TN
    Current Employee - Anonymous Employee in Kingsport, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eastman full-time (More than a year)

    Pros

    The culture is great. my colleagues are well qualified and everyone treats everyone with respect.

    Cons

    The HQ location is rural; which has many pros and a few cons.


  9. "Team Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Team Manager in Kingsport, TN
    Current Employee - Senior Team Manager in Kingsport, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Eastman full-time (More than 10 years)

    Pros

    Eastman provides a stable job with a very diverse workforce.

    Cons

    Sometimes upper management seems out of touch with operations.

    Advice to Management

    Try and become more personable.


  10. "Benchmarking downward"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Kingsport, TN
    Current Employee - Associate in Kingsport, TN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Eastman full-time (More than 8 years)

    Pros

    Eastman has many different opportunities for engineers. It has a history of treating its employees better than many competitors.

    Cons

    For several years, Eastman has been reducing benefits and engaging in negative performance feedback and rewards, due to "benchmarking" against the industry averages. We have better than average benefits, so management views this as a cost savings opportunity. In the last two years they have started forcing the lower management to reduce the bonuses of more people, by larger amounts, as a way to provide funds to reward the high performers. This year there is a forced distribution of "exceeds", "meets", and "does not meet" expectations, with the further addition of "partially meets." They say this doesn't mean "does not meet", but what other conclusion is an employee to come to? They also claim this isn't a forced distribution, but the implementation of the system does indeed force it at very low levels. This is moving to a system where it is necessary for one of your coworkers to lose, for you to gain. This kind of system has been rejected as not workable by companies like GE that used it for years.

    Advice to Management

    Eastman is behind the curve on performance management, and should immediately discard this poor system. Morale is at an all time low, since Eastman Chemical separated from Kodak. Some people will stay at jobs that depress them, because the money is great (it isn't) or because the location is great (it isn't). This new system is going to chase good people away and get lackluster performance from the people who stay.


  11. Helpful (27)

    "Good Place to Work, But Losing Positive Qualities that Differentiate Company from Other Large Chemical Companies"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chemical Engineer in Kingsport, TN
    Current Employee - Chemical Engineer in Kingsport, TN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Eastman full-time

    Pros

    Historically, Eastman has had a non-competitive, team culture

    Cons

    The company has rolled out a new stacked-ranking program for employee performance. It now includes a "partial meets expectations" category that should represent 15% of a group in addition to the 5% that "does not meet expectations." These goals tie into the employee's bonus and promotion + career opportunities. If Eastman truly hires good employees, it is hard to believe that 20% of the population is under-performing especially in light of the two lay-offs (totally 6% of the employee base according to corporate communications) in 2016. This has caused a lot of concern among employees regarding the continued health of Eastman as a company.

    Advice to Management

    The new ranking system will create dissatisfied employees and retention will decrease, especially among the younger population. Abandon these new changes.

    Eastman Response

    Mar 17, 2017 – Communications Rep.

    Thank you for your review. We believe that our people are truly remarkable and makes us successful. Contrary to some postings here, Eastman does not have a forced ranking system. The system we ... More



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