Eataly Reviews | Glassdoor

Eataly Reviews

Updated October 8, 2018
158 reviews

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2.6
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Eataly CEO Nicola Farinetti
Nicola Farinetti
29 Ratings

158 Employee Reviews

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Pros
Cons
  • "Upper management could care less as long as sales are being made" (in 10 reviews)

  • "Management demands long hours from employees" (in 9 reviews)

More Pros and Cons

  1. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Amazing company, lots of growth and opportunity

    Cons

    intern pay could be better


  2. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Eataly full-time

    Pros

    There were Good quality products

    Cons

    There were Bad HR managers

  3. "good experience"

    StarStarStarStarStar
    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Eataly full-time

    Pros

    nice coworkers, good employee perks, focused environment

    Cons

    hard to move up in the company


  4. "N/A"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Eataly part-time (Less than a year)

    Pros

    Coworkers, Fun place to work, Weekly Pay, Hires felons

    Cons

    Hours and Pay, Inflexibility of management


  5. "Hmmmmm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I have been working at Eataly full-time

    Pros

    Creativity , great selection of products

    Cons

    overwhelmed customers sometimes concepts are not communicated well


  6. "Great company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Eataly full-time

    Pros

    Great team and great learning experience in the wine store

    Cons

    Not enough compensation for the amount of work


  7. "qsr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    good people to work with and be around

    Cons

    bad management. they do not do any work just hang around

    Advice to Management

    hire people who actually know what they are doing

  8. "Bartender"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Eataly part-time

    Pros

    Early out times for a bartender

    Cons

    Terrible tip out system from servers
    Not a well paying bar job


  9. "Counter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Eataly full-time

    Pros

    Good work environment and
    Good benefits

    Cons

    Poor management and
    Little work/life balance

    Advice to Management

    Promote from within


  10. "Not the company it used to be, poor leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Eataly full-time (More than 3 years)

    Pros

    -Amazing opportunity to learn in depth knowledge about Italian food, wine and culture.
    -Decent overall benefits and discounts package for industry.
    -Surrounded, for the most part, by passionate co workers.
    -Great advancement opportunities, although this is mostly due to high turnover.
    -Free staff education classes.

    Cons

    -The basement office ceiling is constantly leaking an unknown liquid in people's work space!!! I'm not kidding, this has been a known problem for over a year. The solution is to just put empty trash bins under the leaks to catch the unknown liquid.
    -Extremely high turnover in all areas, more than industry average.
    -Most Italian men in management positions are sexist. They don't see women as equals and even make comments about women customer's physical appearances. Even after the Mario Batali scandal.
    -Company over hires and then cuts hours, but then gives leadership team bonuses.
    -Leadership only cares about sales, not people.

    Advice to Management

    -You have an amazing concept, stop constantly trying to reinvent the wheel and just focus on training your teams and you managers on how to give an amazing service experience to what few loyal regular customers you have.
    -Have your managers actually work on the floor and not in the basement in meetings all day....every....single....day.....


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