Eataly Reviews | Glassdoor

Eataly Reviews

Updated March 4, 2019
172 reviews

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3.1
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Eataly CEO Nicola Farinetti
Nicola Farinetti
40 Ratings

Employee Reviews

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Pros
  • "Great place to learn about food and wine" (in 8 reviews)

  • "Great opportunity to learn about Italian food" (in 11 reviews)

Cons
  • "Management demands long hours from employees" (in 10 reviews)

  • "Upper management could care less as long as sales are being made" (in 10 reviews)

More Pros and Cons

  1. "AGM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant General Manager in Boston, MA
    Current Employee - Assistant General Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eataly full-time (More than a year)

    Pros

    Lots of education about food and beverage. Solid managers. Great place to work!!!

    Cons

    New company so lots work ahead to fully train the team in the Eataly culture.

    Advice to Management

    Eataly is a place for solid managers who are looking to grow. It’s high volume and full operation. Little office time. Meant for managers who like to be part of team and not afraid to his/her hands dirty. Great place for those who live the industry from an operations side of things. If you looking to be in an office doing admin, or looking to delegate most of your work this is not place for you.


  2. "Just okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host in Los Angeles, CA
    Current Employee - Host in Los Angeles, CA

    I have been working at Eataly part-time (More than a year)

    Pros

    Great coworkers and great food

    Cons

    No pay raises after over a year of employment

  3. "Bad work culture"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Eataly full-time (Less than a year)

    Pros

    Good products, decent employee discount

    Cons

    Bad communication
    No teamwork
    Awful employee meal(don't eat here)


  4. "Great growth opportunities!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eataly full-time (More than a year)

    Pros

    Great growth opportunities,
    Everyone is very passionate and committed
    Every day you learn something new!
    Very supportive environment
    Good benefits

    Cons

    Communication between departments can be improved


  5. "Love going to work everyday!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in New York, NY
    Current Employee - Project Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eataly full-time (More than a year)

    Pros

    Collaborative team open to new ideas!

    Cons

    Wish the employee discount was better!

    Advice to Management

    Offer an employee engagement survey!


  6. "Run, don’t walk !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerk in New York, NY
    Former Employee - Clerk in New York, NY
    Neutral Outlook
    Disapproves of CEO

    I worked at Eataly part-time

    Pros

    Food and coffee smells good!

    Cons

    Cheap, nasty people who will overwork you for minimum wage.

    Advice to Management

    This is New York City! Pay your staff accordingly .


  7. "Used to be a good company to work at. Too many changes in the last year pushed out a lot of great people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hospitality in New York, NY
    Former Employee - Hospitality in New York, NY

    I worked at Eataly part-time (More than a year)

    Pros

    Employees get 20% discount at Eataly stores and restaurants

    Cons

    High employee turnover, pretty much every couple of months (sometimes even more frequently) there are new procedures, protocols, and rules

  8. "Company With a Great Mission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in New York, NY
    Current Employee - Human Resources in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eataly full-time (More than a year)

    Pros

    - Hospitality company with competitive benefits for the industry
    - Great company culture and people
    - Genuine leaders and atmosphere that encourages learning and growth
    - Super place to be if you are passionate about Italian food & culture

    Cons

    - Disorganized
    - Could definitely have a better communication system among all teams


  9. "Working at Eataly is literally a world of opportunities!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - University Relations Associate
    Current Employee - University Relations Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eataly full-time (Less than a year)

    Pros

    Eataly in itself is unique
    Company is filled with great culture and is commitment to all employees
    Growth opportunity is provided

    Cons

    Better systems needed overall
    Improvement of the structure would be helpful


  10. "good company with a bright future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eataly full-time

    Pros

    - lots of passionate people working here
    - endless things to learn
    - excellent product

    Cons

    not a con - the company is still developing/putting processes in place; opportunities for growth and to leave an impact on the development of processes