Eataly Reviews | Glassdoor

Eataly Reviews

Updated May 23, 2018
138 reviews

Filter

Filter

Full-timePart-time

2.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Eataly CEO Nicola Farinetti
Nicola Farinetti
23 Ratings

138 Employee Reviews

Sort: PopularRatingDate

Pros
  • The company offers great opportunity to learn more about Italian culture and expand your knowledge about food and wine (in 8 reviews)

  • There is enormous opportunity to learn about all sides of the food industry, as well as Italian products and cuisine (in 6 reviews)

Cons
  • Upper management could care less as long as sales are being made (in 10 reviews)

  • Management demands long hours from employees (in 9 reviews)

More Pros and Cons

  1. Helpful (3)

    "Super busy almost all the time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Neutral Outlook

    I have been working at Eataly part-time (Less than a year)

    Pros

    They just opened so plenty of job opportunities, but I work in the grocery department under great management who does recognise my hard work. I like a face paced, high volume environment and this is exactly what it is. You should be willing to work and willing to show people what you do. The discount is good though a little small based on past places I've worked, but the environment and pay is nice. I've made more money here than I have at any part time job I've ever had in my life, in just the past 4 weeks. Very flexible with schedules for their employees and the company offers a lot of great benefits

    Cons

    Super busy (if you're not about that), a lot of staff coming and going as they just opened and many people don't know what to expect. Not too many cons. I work closing shifts mostly so sometimes you don't want to close by yourself, but it's also nice because you get in a zone and get to do things your own way.


  2. "It was decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - QSR in Los Angeles, CA
    Former Employee - QSR in Los Angeles, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at Eataly part-time (Less than a year)

    Pros

    My co workers were great! I loved interacting with the guest. We also got free meals during breaks/lunch in our break room. And they gave us gifts during the holiday season. We also got paid every Friday

    Cons

    Management were new so they didn't know what they were really doing. There was a-lot of picking who they wanted to say current things to which wasn't fair to other employees.

    Advice to Management

    TREAT EMPLOYEES EQUALLY!

  3. "Fun place to work, but there are more cons than pros"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Eataly full-time (More than a year)

    Pros

    Wonderful people
    Great opportunities for upward progression internally
    They are very driven by company culture and values

    Cons

    Poor benefits package
    Low pay
    You're expected to work your life away

    Advice to Management

    Appreciate employees more and encourage a healthier work/life balance


  4. "Coordinator"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Eataly full-time

    Pros

    love the people who work there, great food, collaborative work environment

    Cons

    can be a little disorganized


  5. "Do not work here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Eataly full-time (Less than a year)

    Pros

    There are no pros to working here whatsoever. If you are looking for a career this is not the place.

    Cons

    No training or support, lies during recruitment process, stories of promotion when no one lasts more than a few months including management.

    Advice to Management

    Train your employees and don’t treat them like a number


  6. "great"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Eataly full-time (More than a year)

    Pros

    They have great benefits for hourly employees

    Cons

    It's just corporate so what comes with that


  7. "Poorly managed."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pasta in Beverly Hills, CA
    Current Employee - Pasta in Beverly Hills, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Eataly full-time (Less than a year)

    Pros

    Paid weekly. 20 percent discount. Paid weekly. Paid weekly. Paid weekly. Paid weekly. Paid weekly. And once again, paid weekly. Not
    Much else. But, I need to add
    More words.

    Cons

    Lack understanding of what “team” means. Not a lot of people who speak English there. It’s not a situation where you are going to excel.

  8. "General Store Management Needs Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Chicago, IL
    Former Employee - Cashier in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Eataly part-time (More than a year)

    Pros

    -Easy to make friends in and outside your department.
    -Free food, coupons and such.
    -Discount is decent
    -Loved my supervisors & team members

    Cons

    -The lunch is never labeled. This is especially difficult when you have allergies and/or dietary restrictions (religious or otherwise) and can't tell what kind of meat they are serving. Pretty surprising practice for a restaurant.
    -Employee bathrooms are disgusting.
    -Management is extremely inconsiderate and indifferent. The department only cares about money, it could care less about the well-being of their employees.
    -Don't expect any respect if you're a cashier, janitor, server, cook, etc...especially if you're a woman and/or person of color.
    -Very understaffed, especially in terms of cashiers.
    -There is no exit interview if you're a lower-level employee. (I'm considering this my exit interview)

    Advice to Management

    -Stop being so condescending and rude to your employees. We are human beings and deserve some respect for keeping your store running.
    -Review your service standards. Eatalians are supposed to be "respectful, empathetic, team-oriented...etc," but management doesn't really live up to these standards. Many higher-ups won't even check out with a human cashier! So utterly dehumanizing.
    -Self-checkout does not mean you don't need cashiers! Higher-ups are always sending cashiers home early to try and eliminate their need. Self-checkout does not work well, and it will not replace cashiers.
    -Continue to hire cashiers, especially people with varied availability so that someone calling off isn't such a huge deal. I quit because there was so much pressure being part of a team of only about 5 cashiers who all had limited availability.


  9. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier
    Former Employee - Cashier
    Neutral Outlook
    Approves of CEO

    I worked at Eataly part-time

    Pros

    Good money for part timer, free lunch.

    Cons

    It's not for everyone.

    Advice to Management

    When some one is sick and wants to show proof of illness(doctors note), and you don't let them go when there are ill, not very good business practice.


  10. "It's cool I guess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Floor Manager
    Former Employee - Floor Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Eataly full-time (More than a year)

    Pros

    As a manager, there is no pro other than having it listed on your resume for future employers to see. That is all.

    Cons

    pay isn't even competitive, its very difficult to keep a healthy work/life balance, upper management is a revolving door, the salaried and hourly employee turnover rate is out of control, very few elements within different departments are consistently upheld.


Showing 138 of 140 reviews
Reset Filters