Eaze Reviews | Glassdoor

Eaze Reviews

Updated March 26, 2018
28 reviews

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4.0
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Jim Patterson
12 Ratings

28 Employee Reviews

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  1. Helpful (1)

    "Fast growing company with very interesting challenges"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering Director in San Francisco, CA
    Current Employee - Engineering Director in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eaze full-time (More than a year)

    Pros

    The company is growing like crazy. There are very interesting challenges for the eng team (similar to what uber, lyft, postmates have) plus additional ones because of the industry and regulations.
    The team is extremely collaborative and the colleagues are great people I enjoy working with.

    Cons

    With 3 offices directors and above sometimes have to travel a bit to keep in contact with each other, otherwise, they have to rely on remote communication that is not always ideal.


  2. Helpful (5)

    "The most inspiring job I have ever had!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eaze full-time (More than a year)

    Pros

    - As the de facto leader in the cannabis space, Eaze truly is changing the world. By working at Eaze, you get to be an impactful part of a team that is leading the revolution. You are able to shape the way people perceive and interact with marijuana. It is an opportunity like no other.
    - It's actually FUN! There is an inherent light heartedness in the culture. Teams love spending time with one another. People work do hard but it's because they are inspired to and love what they do, not because their managers told them to.
    - Wonderful and experienced management team who truly cares about their employees and are able to balance short term wins with long term vision. Leaders at Eaze are on the front lines and able to handle stressful situations with poise.

    Cons

    - To be effective at Eaze, you have to be comfortable with (an ideally excited by) some amount of chaos. There are a lot of regulatory curve balls thrown your way and you need to be ready to take them in stride. There are some folks who struggle with this.
    - Expectations are high. People who come in that aren't excited about the industry and business won't do well here. It's not your traditional 9-5.

    Advice to Management

    Keep the light hearted, collaborative culture alive in the face of massive scale.

  3. Helpful (1)

    "Buckle Up! It's a Fast Ride!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eaze full-time

    Pros

    Moves at the speed of light. No time for red-tape, employees are given a ton of autonomy. Very transparent culture, very flat hierarchy despite titles. Everyone pitches in and gets their hands dirty

    Cons

    Too many execs for such a small company. Communication across the board isnt the best, but its improving.

    Advice to Management

    Do not force the culture to stay the same. Allow the company's culture to grow as it grows. Try and engage individual contributors more, as well as middle management. Its most important for mgmt to all be on the same page.


  4. Helpful (4)

    "Eaze.com Employee Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Driver in San Diego, CA
    Former Employee - Delivery Driver in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Eaze full-time (More than a year)

    Pros

    Friendly, Amicable coworkers.
    Made my own schedule.
    Awesome tips.

    Cons

    No communication between Eaze & Contracted Employees.
    Broken promises.

    Advice to Management

    Communicate, Communicate, communicate!!
    Allow for time needed , when applying changes.
    Stand by your employees.


  5. Helpful (7)

    "Exciting company, weak fundamentals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Eaze full-time (More than a year)

    Pros

    The legal marijuana industry is exciting and Eaze is the largest consumer software player. The company is run responsibly and has a business that's miles ahead of local or out-of-state competition. This lack of competition meant the office was typically relaxed and workdays were short.

    Cons

    The product and engineering teams are a major weak spot. Poor vision and often out of touch with users. Engineering has a lot of legacy baggage and leadership was more interested in dabbling in design and product management than confronting technical challenges before they were fires. This led to constant delays, frustration, and employee turnover.

    Advice to Management

    Focus on employee retention, be humble. Employees are leaving because they do not feel respected, engaged, or challenged in their work.


  6. Helpful (7)

    "Failing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Eaze full-time

    Pros

    There are nice offices to work in, and the location for the Los Angeles (Santa Monica) offices is great to grab lunch with friends.

    Cons

    No organization, recruitment of employees is a joke.
    Exec team are clueless, they don't hire to improve the business as they feel threatened.

    Advice to Management

    You should look inwards to see if you want to move forward as a business. Try and be truthful in your recruiting, Don't be afraid at hiring people that could be better than you, it will help the business in the long term.


  7. Helpful (12)

    "Set My Career Back by Years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Eaze full-time (More than a year)

    Pros

    The good people are good. All 12 of them.

    Cons

    Eaze was a very hostile and uncomfortable working environment. Many senior staff (all white tech bros, even the ladies) have issues understanding what is acceptable workplace conduct/behavior and what is not. Many times in dealing with management, I was shunned, siloed away, and then chatted about behind my back via different office communication platforms.

    I was gaslighted by multiple VPs and Directors, and when I left, many of my former coworkers applauded my decision.

    Advice to Management

    Get some major HR/sexual harassment training.

    Stop running your company the way Donald Trump fake runs the country.

  8. Helpful (6)

    "Be Aware - Typical StartUp with no vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Eaze full-time (More than 3 years)

    Pros

    In a good category, cannabis.

    Cons

    Horrid HR. Terrible lack of vision setting from the board. No vision. Brutal to vendors and treats customers for just their money not their loyalty. Jim Patterson is a known terrible personality from the tech world. Too young and inexperienced to be a 'CEO'.

    Advice to Management

    Rethink what Eaze could be and what Eaze actually is becoming.


  9. Helpful (2)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Los Angeles, CA
    Former Employee - Operations Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Eaze (Less than a year)

    Pros

    Great culture and good people. Always down to smoke later.

    Cons

    People were stoned. But really chill yah know?

    Advice to Management

    Get stoned yourselves.


  10. Helpful (18)

    "2+ yrs at Eaze, results are in: Eaze is an awesome company to work for but is no walk in the park. Get ready to WORK!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Eaze full-time (More than a year)

    Pros

    - Work environment is incredibly stimulating

    - Constantly changing, get experience working with multiple departments and directly impact the company's success

    - Strong leadership

    - Solid investment backing and rapidly growing revenue - Eaze isn't going away anytime soon.

    - First to market and leader in the industry.

    - A rock-solid legal team in an industry with many legally gray areas helps inspire confidence in company longevity.

    - Generous PTO and awesome HR. In a constantly changing / unstable environment (such is the nature of a startup / the marijuana industry), HR is reliable, consistent and works tirelessly to serve Eaze employees and improve their quality of life.

    - A great place to take your career to the next level

    - Diverse and evolving company culture

    - Awe-inspiring growth and success.

    - As "Flat" as a company can be at the stage it's at. Still a hierarchy and risk of being siloed, but vastly improved over the past year and upper management is consciously working to continue to improve.

    - Work with multiple departments and directly with execs on a daily basis to ensure daily operational success.

    - Great office locations

    - Incredible opportunity to grow/develop career and skill sets in entry and mid level positions (but you must pursue it aggressively, nothing is handed to you).

    - Eaze is not disrupting a market, they have created a new one and continue to develop new initiatives which are shaping the industry

    - There is no "Lyft to Uber" for Eaze. Eaze is well funded and internal numbers are constantly shattering records. As leadership regularly reminds the company, "Our biggest competition is ourselves - this is ours to lose."

    - Eaze is making money AND helping people at the same time. A rare combination in business! It makes for a very satisfying and fulfilling job.

    - Jim Patterson, the CEO, makes sure to be accessible and responsive to all employees (which is quite an accomplishment given his daily workload and responsibilities). He does not, however, initiate communication with employees he doesn't directly work with day-to-day which can be perceived as disinterest. If you are waiting for your opportunity to establish/develop your relationship with the CEO, don't. Just initiate the conversation and Jim will engage.

    Cons

    - Incredibly high level of stress with zero tolerance for excuses

    - Work most / all holidays and weekends due to peak hours being when everyone else is not at work.

    - Poor communication from leadership

    - #1 problem-solving method: "throw more money at it" which can be detrimental when a permanent/long-term solution is critical and/or time sensitive.

    - Management is inadequate at detecting signs of burnout and low morale and tends to abandon those who burn out. Many incredible employees have been let go or left because of this which is very costly to the company in terms of churn and acquiring/retaining talent.

    - If you want to grow your career within the company, you must do your current job perfectly while additionally exceeding expectations and doing the job you want to be promoted to. This proves to be all but impossible sometimes. When you set the bar too high and fail to meet expectations you're shooting yourself in the foot. However, not setting the bar high enough often results in missed opportunities. Finding the balance between consistently delivering what's expected and exceeding expectations on a regular basis is difficult but essential.

    - A barrier between mid-level employees and career development. For leadership positions (ie VP, Head of, Director, etc) Eaze does not promote from within. This creates a barrier for entry level employees as a result since mid-level positions only open up when a team lead/manager is fired or leaves.

    Advice to Management

    Continue to prioritize closing the gap between management and employees. At the current stage the company is in, working as one cohesive unit is critical. When this is not the case, it has proven to have catastrophic results.

    Communicate with other departments and study/learn what they do and how they do it. Oftentimes the solution to a problem lies within another department's expertise.

    Execs / VP's have a poor understanding of how entry / mid level employees do their job and what they do which often leads to confusion and backlash for the entry and mid level employees. A VP / Exec at a tech company asking an entry level employee how they do the most basic form of data entry does not inspire confidence.

    Eaze has four company motto's which define its culture. The one motto which employees regularly fail to follow is "Say what you do, do what you say." It's a great motto and inspires confidence until it isn't true.

    Continue the Win the Day initiative and continue to rotate members from each department as representatives for Win the Day. This has huge value for company success as well as employee morale.

    Continue to invest in the development and improvement of management. In recent months Eaze has more aggressively invested time and resources in manager training/improvement and it has had an incredibly positive impact. Keep that momentum going!

    Remember to blink every now and then and most importantly...enjoy the moment! :)


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