Eaze Reviews | Glassdoor

Eaze Reviews

Updated October 12, 2018
33 reviews

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3.8
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Jim Patterson
16 Ratings

33 Employee Reviews

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  1. "A Startup with a Heart"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in San Diego, CA
    Current Employee - Customer Service Specialist in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eaze part-time (Less than a year)

    Pros

    There is a strong sense of shared mission among all the areas of this company. Culture is congenial, open, and full of energy. Creative thinking is welcomed and management goes a long way to make everyone feel like they have something to bring to the table. Every shift I worked I felt like I was part of something bigger.

    Cons

    Nothing that other startups don't suffer: Things change very quickly so you have to keep up and keep the whining to a minimum.

    Advice to Management

    Place more resources into engineering so that some crucial usability issues can be addressed more quickly.


  2. Helpful (2)

    "The company is filled with nepotism and has an immature executive team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Eaze (More than a year)

    Pros

    Great offices in San Francisco, Los Angeles, and San Diego
    Great snacks
    It was fun in 2017, everything went downhill in 2018

    Cons

    - As a previous review described most of the 5 start reviews have been left by the management team which tells you something: there are way too many managers and directors and not enough junior people to actually do the work
    -Executives have terrible decision making skills and do not listen to feedback
    - The workplace has been toxic and as a result a lot of people have left the company and which is why the average tenure is about 1.2 years.
    - They utilize an app called Workplace where people are always passive aggressive to one another and does not help the company in any manner

    Advice to Management

    -Stop hiring from your inner circle and actually run this like a business
    -There are many executives that need to be let go and do not have enough experience to run this company.

    Eaze Response

    Oct 19, 2018

    I’m sorry to hear this feedback. We are a dynamic group of people, each bringing different capabilities to this phase of growth. Addressing concerns head-on is not always easy, we can make real... More

  3. Helpful (4)

    "Management is Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Employee
    Former Employee - Former Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Eaze full-time (Less than a year)

    Pros

    The culture of the Los Angeles office is terrific. Everyone is very self-disciplined with strong work ethic. The company as a whole is a fantastic start-up with plenty of opportunity to grow.

    Cons

    -The office politics of the company are embarrassingly immature.
    -They are "open by default", but have zero transparency with their employees & tend to hide things from them.
    -Every role is micro-managed to an unnecessary degree & multiple people have left due to the person in charge being so difficult to work with.
    -Executive management is inexperienced & doesn't know how to effectively manage a team.
    -The positive reviews on this company were 100% written by the executive management team.

    Advice to Management

    Do an audit of who you are putting in charge to run the ship. Clean house & put people who are actually excited about the cannabis industry & have good intentions.

    Eaze Response

    Oct 19, 2018

    Thanks for your feedback. Voluntary departures are not common at Eaze but when they do happen we actively discuss the reasons for departure as a part of the transition. Please feel free to contact... More


  4. Helpful (6)

    "Messy startup"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Eaze full-time

    Pros

    -Execs and onboarding teams will "inspire" you with propaganda on leading California's new marijuana industry
    -Cool people
    -Free snacks

    Cons

    -They're all about transparency, but business-decisions and strategies that change the day-to-day for entire teams are still made with zero transparency and with very little time for teams to prepare. When it comes to projects and such, valuing transparency invites too many cooks in the kitchen and makes execution really inefficient.
    -Too many inexperienced employees with manager or director titles; poor hierarchical order and needs additional leadership training
    -Culture of working late and unspoken expectation to work after hours and on weekends

    Advice to Management

    Focus less on giving motivational speeches and more time working on everyone's leadership abilities and developing the right culture.


  5. "Great start-up!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in San Francisco, CA
    Current Employee - Team Leader in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eaze full-time (Less than a year)

    Pros

    Great technology. Relationships with eco-system are strong.

    Cons

    Normal growing pains of a start-up.

    Advice to Management

    Keep up the good work. The team is getting stronger every day!


  6. Helpful (2)

    "Fast growing company with very interesting challenges"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering Director in San Francisco, CA
    Current Employee - Engineering Director in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eaze full-time (More than a year)

    Pros

    The company is growing like crazy. There are very interesting challenges for the eng team (similar to what uber, lyft, postmates have) plus additional ones because of the industry and regulations.
    The team is extremely collaborative and the colleagues are great people I enjoy working with.

    Cons

    With 3 offices directors and above sometimes have to travel a bit to keep in contact with each other, otherwise, they have to rely on remote communication that is not always ideal.


  7. Helpful (5)

    "The most inspiring job I have ever had!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eaze full-time (More than a year)

    Pros

    - As the de facto leader in the cannabis space, Eaze truly is changing the world. By working at Eaze, you get to be an impactful part of a team that is leading the revolution. You are able to shape the way people perceive and interact with marijuana. It is an opportunity like no other.
    - It's actually FUN! There is an inherent light heartedness in the culture. Teams love spending time with one another. People work do hard but it's because they are inspired to and love what they do, not because their managers told them to.
    - Wonderful and experienced management team who truly cares about their employees and are able to balance short term wins with long term vision. Leaders at Eaze are on the front lines and able to handle stressful situations with poise.

    Cons

    - To be effective at Eaze, you have to be comfortable with (an ideally excited by) some amount of chaos. There are a lot of regulatory curve balls thrown your way and you need to be ready to take them in stride. There are some folks who struggle with this.
    - Expectations are high. People who come in that aren't excited about the industry and business won't do well here. It's not your traditional 9-5.

    Advice to Management

    Keep the light hearted, collaborative culture alive in the face of massive scale.

  8. Helpful (1)

    "Buckle Up! It's a Fast Ride!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eaze full-time

    Pros

    Moves at the speed of light. No time for red-tape, employees are given a ton of autonomy. Very transparent culture, very flat hierarchy despite titles. Everyone pitches in and gets their hands dirty

    Cons

    Too many execs for such a small company. Communication across the board isnt the best, but its improving.

    Advice to Management

    Do not force the culture to stay the same. Allow the company's culture to grow as it grows. Try and engage individual contributors more, as well as middle management. Its most important for mgmt to all be on the same page.


  9. Helpful (6)

    "Eaze.com Employee Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Driver in San Diego, CA
    Former Employee - Delivery Driver in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Eaze full-time (More than a year)

    Pros

    Friendly, Amicable coworkers.
    Made my own schedule.
    Awesome tips.

    Cons

    No communication between Eaze & Contracted Employees.
    Broken promises.

    Advice to Management

    Communicate, Communicate, communicate!!
    Allow for time needed , when applying changes.
    Stand by your employees.

    Eaze Response

    Oct 19, 2018

    Hi there, we’re sorry you’ve had a bad experience and encourage you to take it up directly with the dispensary you work for. We will also take this feedback and share it directly with them. If you... More


  10. Helpful (8)

    "Exciting company, weak fundamentals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Eaze full-time (More than a year)

    Pros

    The legal marijuana industry is exciting and Eaze is the largest consumer software player. The company is run responsibly and has a business that's miles ahead of local or out-of-state competition. This lack of competition meant the office was typically relaxed and workdays were short.

    Cons

    The product and engineering teams are a major weak spot. Poor vision and often out of touch with users. Engineering has a lot of legacy baggage and leadership was more interested in dabbling in design and product management than confronting technical challenges before they were fires. This led to constant delays, frustration, and employee turnover.

    Advice to Management

    Focus on employee retention, be humble. Employees are leaving because they do not feel respected, engaged, or challenged in their work.


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