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Eaze Reviews

Updated January 3, 2018
24 reviews

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3.8
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Jim Patterson
9 Ratings

24 Employee Reviews

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  1. Helpful (15)

    "2+ yrs at Eaze, results are in: Eaze is an awesome company to work for but is no walk in the park. Get ready to WORK!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Eaze full-time (More than a year)

    Pros

    - Work environment is incredibly stimulating

    - Constantly changing, get experience working with multiple departments and directly impact the company's success

    - Strong leadership

    - Solid investment backing and rapidly growing revenue - Eaze isn't going away anytime soon.

    - First to market and leader in the industry.

    - A rock-solid legal team in an industry with many legally gray areas helps inspire confidence in company longevity.

    - Generous PTO and awesome HR. In a constantly changing / unstable environment (such is the nature of a startup / the marijuana industry), HR is reliable, consistent and works tirelessly to serve Eaze employees and improve their quality of life.

    - A great place to take your career to the next level

    - Diverse and evolving company culture

    - Awe-inspiring growth and success.

    - As "Flat" as a company can be at the stage it's at. Still a hierarchy and risk of being siloed, but vastly improved over the past year and upper management is consciously working to continue to improve.

    - Work with multiple departments and directly with execs on a daily basis to ensure daily operational success.

    - Great office locations

    - Incredible opportunity to grow/develop career and skill sets in entry and mid level positions (but you must pursue it aggressively, nothing is handed to you).

    - Eaze is not disrupting a market, they have created a new one and continue to develop new initiatives which are shaping the industry

    - There is no "Lyft to Uber" for Eaze. Eaze is well funded and internal numbers are constantly shattering records. As leadership regularly reminds the company, "Our biggest competition is ourselves - this is ours to lose."

    - Eaze is making money AND helping people at the same time. A rare combination in business! It makes for a very satisfying and fulfilling job.

    - Jim Patterson, the CEO, makes sure to be accessible and responsive to all employees (which is quite an accomplishment given his daily workload and responsibilities). He does not, however, initiate communication with employees he doesn't directly work with day-to-day which can be perceived as disinterest. If you are waiting for your opportunity to establish/develop your relationship with the CEO, don't. Just initiate the conversation and Jim will engage.

    Cons

    - Incredibly high level of stress with zero tolerance for excuses

    - Work most / all holidays and weekends due to peak hours being when everyone else is not at work.

    - Poor communication from leadership

    - #1 problem-solving method: "throw more money at it" which can be detrimental when a permanent/long-term solution is critical and/or time sensitive.

    - Management is inadequate at detecting signs of burnout and low morale and tends to abandon those who burn out. Many incredible employees have been let go or left because of this which is very costly to the company in terms of churn and acquiring/retaining talent.

    - If you want to grow your career within the company, you must do your current job perfectly while additionally exceeding expectations and doing the job you want to be promoted to. This proves to be all but impossible sometimes. When you set the bar too high and fail to meet expectations you're shooting yourself in the foot. However, not setting the bar high enough often results in missed opportunities. Finding the balance between consistently delivering what's expected and exceeding expectations on a regular basis is difficult but essential.

    - A barrier between mid-level employees and career development. For leadership positions (ie VP, Head of, Director, etc) Eaze does not promote from within. This creates a barrier for entry level employees as a result since mid-level positions only open up when a team lead/manager is fired or leaves.

    Advice to Management

    Continue to prioritize closing the gap between management and employees. At the current stage the company is in, working as one cohesive unit is critical. When this is not the case, it has proven to have catastrophic results.

    Communicate with other departments and study/learn what they do and how they do it. Oftentimes the solution to a problem lies within another department's expertise.

    Execs / VP's have a poor understanding of how entry / mid level employees do their job and what they do which often leads to confusion and backlash for the entry and mid level employees. A VP / Exec at a tech company asking an entry level employee how they do the most basic form of data entry does not inspire confidence.

    Eaze has four company motto's which define its culture. The one motto which employees regularly fail to follow is "Say what you do, do what you say." It's a great motto and inspires confidence until it isn't true.

    Continue the Win the Day initiative and continue to rotate members from each department as representatives for Win the Day. This has huge value for company success as well as employee morale.

    Continue to invest in the development and improvement of management. In recent months Eaze has more aggressively invested time and resources in manager training/improvement and it has had an incredibly positive impact. Keep that momentum going!

    Remember to blink every now and then and most importantly...enjoy the moment! :)


  2. "Exciting company, weak fundamentals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Eaze full-time (More than a year)

    Pros

    The legal marijuana industry is exciting and Eaze is the largest consumer software player. The company is run responsibly and has a business that's miles ahead of local or out-of-state competition. This lack of competition meant the office was typically relaxed and workdays were short.

    Cons

    The product and engineering teams are a major weak spot. Poor vision and often out of touch with users. Engineering has a lot of legacy baggage and leadership was more interested in dabbling in design and product management than confronting technical challenges before they were fires. This led to constant delays, frustration, and employee turnover.

    Advice to Management

    Focus on employee retention, be humble. Employees are leaving because they do not feel respected, engaged, or challenged in their work.

  3. Helpful (1)

    "Failing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Eaze full-time

    Pros

    There are nice offices to work in, and the location for the Los Angeles (Santa Monica) offices is great to grab lunch with friends.

    Cons

    No organization, recruitment of employees is a joke.
    Exec team are clueless, they don't hire to improve the business as they feel threatened.

    Advice to Management

    You should look inwards to see if you want to move forward as a business. Try and be truthful in your recruiting, Don't be afraid at hiring people that could be better than you, it will help the business in the long term.


  4. Helpful (1)

    "Be Aware - Typical StartUp with no vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Eaze full-time (More than 3 years)

    Pros

    In a good category, cannabis.

    Cons

    Horrid HR. Terrible lack of vision setting from the board. No vision. Brutal to vendors and treats customers for just their money not their loyalty. Jim Patterson is a known terrible personality from the tech world. Too young and inexperienced to be a 'CEO'.

    Advice to Management

    Rethink what Eaze could be and what Eaze actually is becoming.


  5. Helpful (2)

    "Set My Career Back by Years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Eaze full-time (More than a year)

    Pros

    The good people are good. All 12 of them.

    Cons

    Eaze was a very hostile and uncomfortable working environment. Many senior staff (all white tech bros, even the ladies) have issues understanding what is acceptable workplace conduct/behavior and what is not. Many times in dealing with management, I was shunned, siloed away, and then chatted about behind my back via different office communication platforms.

    I was gaslighted by multiple VPs and Directors, and when I left, many of my former coworkers applauded my decision.

    Advice to Management

    Get some major HR/sexual harassment training.

    Stop running your company the way Donald Trump fake runs the country.


  6. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Los Angeles, CA
    Former Employee - Operations Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Eaze (Less than a year)

    Pros

    Great culture and good people. Always down to smoke later.

    Cons

    People were stoned. But really chill yah know?

    Advice to Management

    Get stoned yourselves.


  7. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in San Francisco, CA
    Current Employee - Product Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eaze full-time (Less than a year)

    Pros

    The company is growing really fast and there is a lot of opportunity for personal and career growth. Eaze has a truly world changing (for the better) mission that everyone can get behind.

    Cons

    Lot's of new people and managers still figuring out team dynamics. The company is not as diverse as it could be, but management is making efforts to improve this.

  8. Helpful (2)

    "Working here is fun!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eaze full-time

    Pros

    The vision of the company is great!

    Cons

    The office is not great and there is a disconnect between teams.


  9. Helpful (2)

    "Great Overall, But Be Warned."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Eaze full-time (More than a year)

    Pros

    Eaze was a great opportunity. Most of your coworkers will be very kind and most will be motivated and hungry.

    Cons

    "Typical growing startup issues" typically means "We're understaffed to handle people issues" and that's the case here. Some departments are better than others when it comes to handling personnel issues. Mine was deplorable.

    Many hires from legacy companies, which can create ugly office politics. Maybe a lot of that has departed the company, but it was my primary reason for leaving.

    Advice to Management

    Watch who you hire; there are some LAZY sharks in the water. Consider leveling up the design.


  10. Helpful (2)

    "Great place to work at with an epic vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eaze full-time

    Pros

    They are all about the office culture here and creating an environment where you can truly advance your career. The kitchen is always fully loaded with snacks and the office is awesome. The truly great thing is the visibility throughout the company.

    Cons

    There is nothing that I can think of! It's a great time to join the team!

    Advice to Management

    Keep on doing what you're doing! Jim is a brilliant CEO and will take this company to epic heights!


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