Ebates Reviews | Glassdoor

Ebates Reviews

Updated July 17, 2017
57 reviews

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4.3
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Kevin Johnson
37 Ratings

57 Employee Reviews

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Pros
  • New amazing location in San Francisco (in 5 reviews)

  • Very convenient location in San Francisco, close to both BART, Caltrain and other public transportation (in 3 reviews)

Cons
  • Most everyone i met there is pretty expendable, plug and play people, no one stood out as being particularly bright or passionate (in 3 reviews)

  • It's very easy to see that upper management doesn't care about the culture (in 3 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Solid Culture and Business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ebates full-time

    Pros

    Great benefits, social culture with lots of happy hours and team events, snacks, catering, standing desks. Business is solid and there is transparency on product releases and performance. Company supports professional development.

    Cons

    Company is growing fast and it can be confusing at times to know who is who and how teams are structured. Very busy during Q4, but that comes with the territory.

    Advice to Management

    Share and organizational chart with the team to demystify how the company is growing.


  2. "Great work environment and teammates!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Beloit, WI
    Current Employee - Anonymous Employee in Beloit, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ebates full-time (More than 3 years)

    Pros

    Being a part of Silicon Valley in our midwest town of Beloit; The amazing benefits; Competitive wages; Relaxed and welcoming work environment; Free breakfast, lunch, snacks and beverages; Great management team and wonderful teammates! It's a great fit for me!!

    Cons

    You must be able to effectively work in an open office environment.

  3. "Ever-Changing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ebates full-time (More than a year)

    Pros

    The products we launch are exciting and innovative, and it makes me happy to work for a company that is loved by consumers.

    Cons

    Vertical and lateral communication can be improved.

    Advice to Management

    Communicate to employees and make sure everyone is acknowledged and valued.


  4. "Customer Care Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in San Francisco, CA
    Former Employee - Customer Care Representative in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ebates full-time (More than 5 years)

    Pros

    Very Fun, Dynamic, Challenging. They have weekly meetings to get everyone's input and strategies

    Cons

    Takes a long time to get new plans implemented


  5. "My best employer so far!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Mateo, CA
    Current Employee - Senior Software Engineer in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ebates full-time (More than a year)

    Pros

    Strong CEO, well organized and executed businesses. Great weekly all hands communications. High growth and profitable, constant improvements. Great benefits and perks. Solid parent company and CEO, in Rakuten. Good people.

    Cons

    Engineering work load is usually high on my team so you have to prioritize and sometimes skip out on long term efficiencies for the sake of short term goals. Need time for personal R&D. Perception wise, not sure if everyone is contributing their max effort and time consistently.

    Advice to Management

    Doing a great job. It'd be rewarding if upper management can increase personal interaction with staff, talk and get to know as many by name and seek input, perhaps setup lunch meetings with small groups at a time. Also as company is doing well, continue to spread/share profits proportionally and have formal multiplier bonus payouts if we exceed goals. Thanks!!


  6. "Used to be awesome."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Approves of CEO

    I worked at Ebates full-time (Less than a year)

    Pros

    Goood benefits package, relaxed environment.

    Cons

    Acquired by foreign corporation. Massive restructuring has killed the cool, relaxed culture. No one knows anyone anymore. Good ol boys club in upper management, Dev and data teams.

    Advice to Management

    Go back to school.


  7. Helpful (1)

    "Member Services in Beloit: Positive Work Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Services Supervisor in Beloit, WI
    Current Employee - Member Services Supervisor in Beloit, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ebates full-time (More than a year)

    Pros

    Positive work culture, respectful attitude toward employees at every level, and perks galore! Terrific insurance options including dental and vision coverage. 401K with employer match. Standing desks for all and subsidized YMCA membership, to help balance the abundance of free food and snacks. Going to work at Ebates is FUN!

    Cons

    Beloit area is somewhat limited for restaurants and other entertainment, but the city is pouring resources into development. Member Services hires entry-level employees on contract, which is difficult for those needing insurance or security, but permanent job offers typically occur in less than 6 months.

    Advice to Management

    Keep doing what you are doing, stay on top of the culture, and focus on developing more opportunities for advancement as the company grows!

  8. Helpful (1)

    "Best Work Place Ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Beloit, WI
    Current Employee - Anonymous Employee in Beloit, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ebates full-time (More than 3 years)

    Pros

    Catered food and fully stocked kitchen with snacks, soda, beer and wine. Game room and private river view deck. Fun company events and game days. On-sight massage therapist every week. Fairly flexible hours, great benefits, and an excellent management team that works hard to maintain a fun positive atmosphere. It's mainly email based work and all the other employees are upbeat and team oriented.

    This is the first company I've worked for that truly cares about your well being, mentally, physically and emotionally.

    Cons

    None! Unless you don't enjoy the pros listed above...

    Advice to Management

    Keep up the great work and continue to grow!


  9. "Best Customer Service Job in the Area"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Service Representative in Beloit, WI
    Current Employee - Member Service Representative in Beloit, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ebates full-time (More than 3 years)

    Pros

    Growth in company. Free food, drinks, snacks, brew. Not many calls, primarily use email.

    Cons

    I Can't think of one.

    Advice to Management

    Keep it up.


  10. "Could not ask for a better place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Service Representative in Beloit, WI
    Current Employee - Member Service Representative in Beloit, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ebates full-time (Less than a year)

    Pros

    Company is open, honest and takes care of their employees and members with a passion I have never seen before! The people, type of work environment, benefits and more...the best! Promotes and offers advancement also.

    Cons

    Sometimes the shift I am working tends to make me feel a bit left out of the hustle and bustle.

    Advice to Management

    Continue to keep employees current on updates to everything.


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