Ebix Reviews in Atlanta, GA | Glassdoor

Ebix Atlanta Reviews

Updated September 11, 2017
34 reviews

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Atlanta, GA Area

2.7
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Ebix Chairman, President, and CEO Robin Raina
Robin Raina
25 Ratings

34 Employee Reviews

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Pros
Cons
  • No work/life balance as there are no flexible timings, no work from home at all (in 9 reviews)

  • No room for growth no matter how good your work ethic is (in 7 reviews)

More Pros and Cons

  1. "Technical Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Duluth, GA
    Current Employee - Anonymous Employee in Duluth, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Ebix full-time (More than 10 years)

    Pros

    Fair, Laid back, accommodating, great people. Management has your back on all matters. Tremendous environment. Team is completely dedicated.

    Cons

    Little opportunity for advancement, no pay raises offered. CEO is self centered and arrogant, often referring to himself in the 3rd person

    Advice to Management

    Focus on improving morale. Offer raises, I have not seen a raise in over 8 years that I have been there.


  2. "My Ebix Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Ebix full-time (More than 3 years)

    Pros

    Work / Life balance was average

    Cons

    * Took 3 years to get a performance review and raise.
    * Benefits were expensive.

    Advice to Management

    Communicate with and support everyone on your team.

  3. "Not great for communications"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Atlanta, GA
    Former Employee - Project Manager in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Ebix full-time (More than a year)

    Pros

    Interesting work that was challenging enough to keep it interesting.

    Cons

    Internally, the team I worked with were notoriously not great communications. Pay not outstanding.

    Advice to Management

    Work on removing the silo affect across all their business platforms.


  4. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Analyst in Duluth, GA
    Current Employee - Quality Analyst in Duluth, GA
    Recommends

    I have been working at Ebix (Less than a year)

    Pros

    Ebix is a good company working on different products.
    I work for SmartOffice product which is related to Insurance domain.

    Cons

    Starting salary is less.
    Also somewhat lesser as the work increases.


  5. Helpful (2)

    "Not Google-Even With Expensive Bikes !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Management Consultant in Duluth, GA
    Current Employee - Service Management Consultant in Duluth, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ebix (More than a year)

    Pros

    Loved working with my clients !

    Cons

    Senior management does not have a clue ! Not a fair market salary for the daily business demands !

    Advice to Management

    Senior Management needs to stay in their offices or the golf course; and let those of us who know what is going on happen our clients business !


  6. Helpful (1)

    "Aesthetically pleasing environment but that is all."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Analyst in Suwanee, GA
    Former Employee - Customer Service Analyst in Suwanee, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Ebix full-time (More than a year)

    Pros

    Job stability, as the company seems to be growing.
    Beautiful decor and building; free coffee, tea, soda and juice. Occasional "special" days where HR serves alcohol to all employees and we drink it at our desk. An example of this is this past Cinco de Mayo, 2016.

    Cons

    If you work hard, management calls you a "work-horse" as if that's a compliment but there is no growth. Working hard and producing quality work only gets you stuck in the position you're in. Very unprofessional environment. Gossip and chaos is kept up by the Sales Consultants and HR as well.

    The pay is mediocre and there are no raises, bonuses, or recognition given to an employee until they're in a salaried position.


  7. Helpful (1)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Coordinator in Lawrenceville, GA
    Former Employee - Project Coordinator in Lawrenceville, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Ebix (More than a year)

    Pros

    Company is very flexible and its ton of free tea and soda.

    Cons

    -No Raises or bonuses
    -Management has no experience
    -Not structured and HR is very unprofessional

    Advice to Management

    Get real Management ASAP!

  8. "Fantastic organization to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Software Developer in Atlanta, GA
    Current Freelancer - Software Developer in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at Ebix (Less than a year)

    Pros

    The organization is morally sound and offers a great working environment to employees.

    Cons

    The appraisal system is quite time-consuming.
    Advice to Management - Making different teams work in a cross-functional mode helps in breaking monotony, at times.

    Advice to Management

    software developer


  9. Helpful (1)

    "Good working environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer Analyst in Atlanta, GA
    Current Employee - Programmer Analyst in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    As far as about the company it is well established and growing. Working environment is suitable for IT employees,

    Cons

    Compensation provided are not as per the market standard.


  10. Helpful (8)

    "House of Cards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook

    I worked at Ebix full-time (More than 3 years)

    Pros

    Long term employment
    No KPIS
    No Reviews
    No Culture
    Pays the Bills
    Easy to BS you're way through

    Cons

    All of the Pros
    Management has little or no respect for employees
    Management can't see risks to business
    Management don't care for opinions unless your wave certain flags
    Management do not know finance
    Management can't produce a budget
    Management take 24 months to make a decision that isn't a decision unless you make them believe it was their decision
    Management don't have any idea of the technology stack they're using
    Management don't have any idea of what 'standards 'mean
    Management refer to YouTube and Google for advice

    Advice to Management

    Listen to those that work in the company and understand the area of expertise
    Take some advice - you don't know absolutely everything
    Let others order pencils and stationary


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