Ebix Reviews in Atlanta, GA | Glassdoor

Ebix Atlanta Reviews

18 reviews

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Atlanta, GA Area

1.0
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Ebix Chairman, President, and CEO Robin Raina
Robin Raina
15 Ratings

18 Employee Reviews

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  1. Helpful (1)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Coordinator in Lawrenceville, GA
    Former Employee - Project Coordinator in Lawrenceville, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Ebix (More than a year)

    Pros

    Company is very flexible and its ton of free tea and soda.

    Cons

    -No Raises or bonuses
    -Management has no experience
    -Not structured and HR is very unprofessional

    Advice to Management

    Get real Management ASAP!


  2. Helpful (7)

    "House of Cards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook

    I worked at Ebix full-time (More than 3 years)

    Pros

    Long term employment
    No KPIS
    No Reviews
    No Culture
    Pays the Bills
    Easy to BS you're way through

    Cons

    All of the Pros
    Management has little or no respect for employees
    Management can't see risks to business
    Management don't care for opinions unless your wave certain flags
    Management do not know finance
    Management can't produce a budget
    Management take 24 months to make a decision that isn't a decision unless you make them believe it was their decision
    Management don't have any idea of the technology stack they're using
    Management don't have any idea of what 'standards 'mean
    Management refer to YouTube and Google for advice

    Advice to Management

    Listen to those that work in the company and understand the area of expertise
    Take some advice - you don't know absolutely everything
    Let others order pencils and stationary

  3. Helpful (5)

    "Stock Play not a Business Plan"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The stock price goes up

    Cons

    Pyramid scheme to buy companies and gut them to hit the financial ratios that drive stock price. Employees and Customers pay the price for this. High turnover, no annual raises, no new product development. Just running off business trying to hold on to revenue of acquired companies.

    Advice to Management

    Why? CEO would never listen.


  4. Helpful (4)

    "EbixHealth"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Implementation Project Manager in Union City, GA
    Current Employee - Implementation Project Manager in Union City, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ebix (More than a year)

    Pros

    some of the employee are wonderful and are willing to help. I said some, not the ones who were your peer, then turned to management.

    Cons

    mgmt is crap real crap. mgr who never managed before and do not know how to speak to people need to get a life. they do not care about their employees or customers. so many clients are cancelling services. management suck and they are very very unprofessional. if you want to work with a micro manager and a hostile environment then apply.

    Advice to Management

    get rid of trainers as managers. learn to be more professional and less of a micro managers
    RUN THE HELL AWAY AS FAST AS YOU CAN. MGR/CEO/HR ARE A JOKE. READ ALL OTHER POST IF YOU DONT BELIEVE ME.


  5. Helpful (5)

    "Dishonest"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits package, great co-workers . Wide variety of vertices and products to gain knowledge of if you are allowed the time to absorb the information.

    Cons

    You have to chase after your bonus, commission, salary review and basically anything thrashes to do with money. Better make sure when you negotiate your offer to be as much as possible because you will typically not see an increase for at least 3-5 years.

    Get ready for some long hours because there is no importance made to resourcing needs. Be prepared for zero recognition as well as you are expected to work 50-60 hours regularly with zero overtime.

    Advice to Management

    Shift your paradigm and think about employee morale, client satisfaction and making acquisitions that make sense . Hire competent people and then give them the authority to make decisions. Invest in your employees not buying back your stock or a new shiny building.


  6. Helpful (4)

    "Mediocre"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ebix (Less than a year)

    Pros

    All I can say is thanks for the experience

    Cons

    Does not care about their employees

    Advice to Management

    They are losing loyal employees


  7. Helpful (8)

    "RUN!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Smyrna, GA
    Current Employee - Project Manager in Smyrna, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ebix (More than a year)

    Pros

    Free soda to keep you going on a sugar high

    Cons

    Far commute. Company moved from Mid Town to Johns Creek and gave employees very little information about the move. All flexibility has been taken away. Skeleton crew left and those that stayed are not appreciated.

    Advice to Management

    None...they do not listen to the employees so what is the point

  8. Helpful (4)

    "A wobbly stepping stone, not a career destination."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ebix full-time (More than 3 years)

    Pros

    - Great health benefits package.

    Cons

    - Office morale is terrible. Internal champions for the company are impossible to find outside of upper management (who I don't believe realize that there's an issue there).

    - Promotions (unless you count getting more responsibility with no increase in salary) are rare to non-existent. As a whole, the company doesn't invest in the knowledge or advancement of its employees.

    - Distrust of upper management. Most seen as mouthpieces for the CEO.

     - Planning is extremely difficult. Expenses, whether $5,000 or $50, go to the CEO for approval. Most times approval depends on what kind of mood he's in and can take weeks.

     - The CEO appears to "average" employees as very ego driven (showing an actual mosaic of his face on a company video should help with that though).

     - Attrition: Key department managers and SMEs are leaving the company at an unbelievable pace. One of two things is happening: Either upper management sees this issue and is failing to respond accordingly or, even worse, they don't realize it. Either is extremely troubling for employees.

    Advice to Management

    Let your department managers manage. Ebix could be better.
    Reward proven employees.


  9. Helpful (1)

    "Company does not appreciate their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    Pros

    Laid back environment. They provide sodas for their employees

    Cons

    Company does not appreciate their employees. Most of the employees have not received raises and have been with the company for years.


  10. Helpful (3)

    "Honest Opinion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Atlanta, GA
    Former Employee - Analyst in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Some people are friendly here.

    Cons

    Company do not have a program for training. You are expected to learn everything on your own and it is all propriety software. Very high demand from employees. We easily work 60hrs a week or more. when we complain to manager, he say we are not working efficiently. Every single person on team have same complain of too much work for one person. The manager expect you to get all your work done even if it mean you have to work from home and cut family time. You are paid salary, so no over time. Senior manager only care to he look good to upper management and will sink his employee to do so. So if you thinking to work here, try to talke to some employee first. Tell hiring manager you want to talk to team members on the team you will work with before you take job. Although workers are nice to each other, a lot of back stabbing happens. Most people who is working here cannot find another job, but as soon as they find something else, they are gone. No room to grow in company. Lots of fake promise.

    Advice to Management

    Be careful your clients find out about the work atmosphere for the employees.


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