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Ebix Reviews

Updated January 16, 2018
277 reviews

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277 Employee Reviews

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Pros
Cons
  • No work/life balance as there are no flexible timings, no work from home at all (in 9 reviews)

  • No room for growth no matter how good your work ethic is (in 7 reviews)

More Pros and Cons

  1. "..."

    StarStarStarStarStar
    Current Employee - Content Analyst in Cutchogue, NY
    Current Employee - Content Analyst in Cutchogue, NY

    I have been working at Ebix full-time (More than 3 years)

    Pros

    Casual and flexible work environment.

    Cons

    No room for growth or learning


  2. Helpful (3)

    "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ebix (More than 10 years)

    Pros

    Worked with a great team of people for over 15 years. Being trusted to make high level decisions without approval.

    Cons

    Lack of communication and support from upper management. Under staffed in all departments. Management under qualified and couldn't answer questions asked.

    Advice to Management

    Stop promoting friends.

  3. Helpful (4)

    "If I could give 0 stars I would"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSA in Johns Creek, GA
    Former Employee - CSA in Johns Creek, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ebix full-time

    Pros

    Good coffee
    Casual dress
    Parking

    Cons

    They literally do not care about the employees.
    Will hire you as "Customer service" and it's not. It's mostly data entry.
    Temp to hires are almost never kept for permanent.
    Will let people go without explanation

    Advice to Management

    Don't hire temp people only to keep them for a month or less and not bother to give them a decent notice.


  4. Helpful (1)

    "CSA"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ebix full-time (More than 8 years)

    Pros

    Liked the people and company had flexible hours. Dress is casual. Not a whole lot of area to move up in.

    Cons

    Doesn't pay good. They don't appear to take enough care in their employees....that do all the work it seemed insurance coverage was cut back so it cost employees more yet they have money to continuously purchase more companies.


  5. "Good work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ebix full-time

    Pros

    Good Environment for freshers, place to learn new things.
    Good Hike
    Good work life balance

    Cons

    Onsite opportunity less
    No advanced technologies

    Advice to Management

    None


  6. Helpful (2)

    "Not Google-Even With Expensive Bikes !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Management Consultant in Duluth, GA
    Current Employee - Service Management Consultant in Duluth, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ebix (More than a year)

    Pros

    Loved working with my clients !

    Cons

    Senior management does not have a clue ! Not a fair market salary for the daily business demands !

    Advice to Management

    Senior Management needs to stay in their offices or the golf course; and let those of us who know what is going on happen our clients business !


  7. "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edison, NJ
    Current Employee - Anonymous Employee in Edison, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Not respect for developers. I have been working for last 4 years with no hike.

    Cons

    Salary will be paid on time.

  8. Helpful (1)

    "Aesthetically pleasing environment but that is all."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Analyst in Suwanee, GA
    Former Employee - Customer Service Analyst in Suwanee, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Ebix full-time (More than a year)

    Pros

    Job stability, as the company seems to be growing.
    Beautiful decor and building; free coffee, tea, soda and juice. Occasional "special" days where HR serves alcohol to all employees and we drink it at our desk. An example of this is this past Cinco de Mayo, 2016.

    Cons

    If you work hard, management calls you a "work-horse" as if that's a compliment but there is no growth. Working hard and producing quality work only gets you stuck in the position you're in. Very unprofessional environment. Gossip and chaos is kept up by the Sales Consultants and HR as well.

    The pay is mediocre and there are no raises, bonuses, or recognition given to an employee until they're in a salaried position.


  9. Helpful (1)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Coordinator in Lawrenceville, GA
    Former Employee - Project Coordinator in Lawrenceville, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Ebix (More than a year)

    Pros

    Company is very flexible and its ton of free tea and soda.

    Cons

    -No Raises or bonuses
    -Management has no experience
    -Not structured and HR is very unprofessional

    Advice to Management

    Get real Management ASAP!


  10. Helpful (2)

    "Software Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Sugar House, UT
    Current Employee - Software Developer in Sugar House, UT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Ebix full-time (More than 5 years)

    Pros

    Schedule is very flexible and I am able to come in when I want and leave when I need to. They are very understanding with family emergencies or anything that you need to attend to. Very open with new technology and let us have full control of development.

    Cons

    No room for growth in the company. Reviews for pay raises take way to long and only happen after you pester upper management a very long time. Very set in their ways you have to buy into the culture or get lost.

    Advice to Management

    I would push to give employees raises on a more set schedule rather then making the employee go through a very long process just to get a pay raise.


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