Echo Global Logistics Carrier Sales Reviews | Glassdoor

Echo Global Logistics Carrier Sales Reviews

Updated June 13, 2017
41 reviews

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Carrier Sales

2.9
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Echo Global Logistics CEO and Director Doug Waggoner
Doug Waggoner
30 Ratings

Employee Reviews

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Pros
  • I enjoy working at Echo it is a very Comfortable and Friendly work environment (in 46 reviews)

  • Over the course of those 6 years I've seen two things remain constant; great people and great culture (in 29 reviews)

Cons
  • Long hours, micro manage, not a great life/work balance (in 26 reviews)

  • Commission structure needs serious adjusting (in 20 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "Cannot beat the culture!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Carrier Sales Representative in Chicago, IL
    Current Employee - Carrier Sales Representative in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than 8 years)

    Pros

    The company has an incredible culture. I have created so many valuable relationships here at Echo that will last a life-time. It is a perfect job as the first job right out of college. It is fun, everyone is outgoing, but at the same time they take the job very seriously. It is definitely a “Work hard-Play hard" environment. There is also a lot of room to grow as the company is expanding and growing non stop. If you are a hard worker, you will be rewarded with compensation, trips, gifts... The company has an open door policy, and when I say that they do, they really truly do. No matter what level you are at, you will be heard.

    Cons

    The company is great, but the industry of logistics is rough. It is definitely not for someone of a sensitive personality. The industry can either break you or make you stronger. Partially, that is the reason why the company invests into people so much, so the pain of the industry wouldn’t overwhelm people too much. The initial compensation is not very high, but as I said before, if you work hard you will be compensated.

    Advice to Management

    Keep up the great work motivating people and rewarding everyone for the good job that they do and keeping the work place so positive.

    Echo Global Logistics Response

    Aug 19, 2016 – HR Representative

    Thank you for sharing your experience! It is great to hear the excitement and motivation you share. The Logistics industry can certainly be tough some days, and it is not for everyone, but we ... More


  2. Helpful (3)

    "Potential is there"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Carrier Sales Representative in Chicago, IL
    Current Employee - Carrier Sales Representative in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Echo Global Logistics full-time (More than a year)

    Pros

    Great people to work with, can build lifelong friendships. Many tools and resources are provided to be successful.

    Cons

    Saturated company in a saturated industry. If you are a carrier sales rep you are competing against 500+ other people within your company, aside from the numerous other brokerages through the U.S. you're competing with. Takes a lot of hard work and even more luck. Integration with Command Transportation has also shown clear differences in company culture

    Advice to Management

    Continue to mesh Command and Echo cultures into one cohesive unit. Decrease the size of incoming hires; company is already saturated to begin with.

    Echo Global Logistics Response

    Mar 16, 2017 – Recruiting Coordinator

    Thank you for taking the time to provide us with your thoughts and advice on Echo! Logistics can be a tough industry and we know the frustrations that come with it, but we continue to empower our ... More

  3. Helpful (5)

    "Eh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Carrier Sales Representative in Chicago, IL
    Current Employee - Carrier Sales Representative in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than a year)

    Pros

    -It's a job
    -Pretty awesome team managers
    -Sales is hard. But once you really grasp that, its easy work
    -You can take advantage of your time here and learn valuable skills that can be utilized elsewhere
    -Decent benefits
    -Fooda

    Cons

    -The culture. Its awful. Yes you can meet great friends here, but thats only after you've been with the company for 3+ years. If good culture to you is beer on Fridays (an effort to help you forget the fact that it's 5pm and you're still at work) then sure, the culture is great
    -If you are a woman, especially a good looking one, be prepared for a million dirty looks on a daily basis. The women who work here are catty and insecure which makes the atmosphere very uncomfortable for women who are actually nice
    -The open office layout
    -There could be a snowstorm outside and the AC in the office will still be on. It's extremely cold, all the time
    -Everyone on the customer side is extremely lazy, which leads to the carrier side doing more work than they should. Top management knows this, but could care less about fixing the issue
    -Echo/Command is still going through that 'feeling each other out' phase. Honestly, to me, coworkers from Command seem to have better work ethic and are overall better people, in comparison to original Echo coworkers

    Advice to Management

    None; it won't change anything.

    Echo Global Logistics Response

    Jun 19, 2017 – Recruiting Coordinator

    We do appreciate you taking the time to write down your thoughts, and are truly sorry that you have not had as positive of an experience with Echo as we would have hoped. Every company faces ... More


  4. "Carrier Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Carrier Sales Representative in Chicago, IL
    Current Employee - Carrier Sales Representative in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than a year)

    Pros

    - Awesome atmosphere, especially right out of college
    - Great Benefit Package
    - Very Cool office, startup feel
    - Barista on site
    - Commissions can be HUGE
    - top reps get free trips

    Cons

    - Commissions are a little vague when you first get hired
    - About a year of no commission before you start hitting minimums
    - Long hours of calls calls calls


  5. "Want support and growth? Then work for ECHO"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Carrier Sales in Chicago, IL
    Current Employee - Carrier Sales in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I've been in this industry for 3 years, and I got my start working for one of ECHO's top competitors in my first years. I've only been working at ECHO for the past 6 mos, but I've learned more in that time that I did in the entire 2 years working for their competitor. Transportation & Logistics is no cup of tea, but ECHO really lives up to it motto "Transportation Simplified." My managers are always willing to help, and they provide extensive training and learning opportunities. ECHO really values the employees and that is great when working for such a huge company! I love this place!

    Cons

    Your days are what you make them. If you come in early and get on the phones and hustle then you'll do great. However; if you sit and post on FB all day then, this isn't the career path for you.


  6. "very young management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Carrier Sales Representative in Chicago, IL
    Former Employee - Carrier Sales Representative in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    sitting in a chair all day

    Cons

    unhealthy food and stupid stresses over if my toilet paper made it on time to TX.

    Advice to Management

    Lighten up from policing everyone. Worst case of people micro managing you every day


  7. "Hamster Wheel"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Carrier Sales Representative in Scottsdale, AZ
    Former Employee - Carrier Sales Representative in Scottsdale, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Echo Global Logistics full-time (Less than a year)

    Pros

    Could wear essentially whatever you wanted to work.

    Cons

    No upward mobility, eat what you kill on a daily basis, base draw.

    Advice to Management

    Hire less reps, get lighter loads.

    Echo Global Logistics Response

    Jun 20, 2016 – HR Representative

    Thank you for your review. Having a casual dress code allows our employees to focus on the work at hand. We do have limits to this, however, because we do have visitors walking through each office ... More

  8. Helpful (1)

    "Resume Builder"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Carrier Sales Representative in Troy, MI
    Current Employee - Carrier Sales Representative in Troy, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics (More than a year)

    Pros

    The atmosphere is pretty laid back and you don't get micro managed. There are some great people at this company that you get to work with. When you get on a roll there are people there to keep you motivated.

    Cons

    Being ignored by client representatives and managers, very apparent lack of respect and communication skills by some employees. Carrier sales are always receiving the brunt of blame, everything some how is our fault. Obvious favoritism. Lack of career development. High turnover rate.

    Advice to Management

    More hands on training by all levels of management. Hire within and provide more opportunities for growth. Treat everyone with respect.

    Echo Global Logistics Response

    Jun 24, 2016 – Sr. Carrier Sales Manager

    Thank you for the review. I’m happy to hear you enjoy your teammates in your role – you’re right, the people you work truly help motivate you on a day to day basis and keep the atmosphere light ... More


  9. "Carrier Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Carrier Sales in Chicago, IL
    Former Employee - Carrier Sales in Chicago, IL
    Recommends
    Positive Outlook

    I worked at Echo Global Logistics full-time (More than a year)

    Pros

    Good culture, benefits, salary. Fun place to work right out of college. If you work really hard you can make good commissions.

    Cons

    Long hours, long days, sometimes you have to work Saturdays. Some of the carriers you have to work with are not pleasant.

    Advice to Management

    Be a little more helpful to your subordinates and help them succeed. Spend more time listening to what they need to grow.


  10. Helpful (3)

    "Not what it once was...No defined career path"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Carrier Sales Representative in Chicago, IL
    Current Employee - Carrier Sales Representative in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Echo Global Logistics full-time (More than 5 years)

    Pros

    Great culture, atmosphere, upper management. No micromanaging, great potential to earn a ton of money relatively quickly. The proprietary software used really streamlines all the relevant information needed to run your book of business and sell freight on a daily basis. Great external resources such as carrier databases [carrier411/fleetseek]

    Cons

    50+ hrs a week. Carrier sales side is saturated, there's not enough freight for the amount of people working as carrier reps. There is really no career path, you either manage accounts and can lose them in a heartbeat to safety or acquisition or you're a manager. Your livelihood is subject to market conditions. Your sales can hit rock bottom after years of success and growth. The merge with Echo in my opinion will diminish the culture that Command has developed. Its tough to see new reps inherit accounts only by being in the right place at the right time, its actually sickening. You could have put in 5 years of solid hard work, setting up new accounts and reviving underutilized ones, and someone else fresh in sales can take over an account that generates 4-5x what you've built over the years.

    Advice to Management

    Stop hiring carrier reps! Develop a strategy for handing down accounts to seasoned reps who may just need a little help getting back on their feet instead of carelessly distributing accounts to new people who've never developed their own accounts, its a huge slap in the face.