Echo Global Logistics Client Sales Representative Reviews | Glassdoor

Echo Global Logistics Client Sales Representative Reviews

Updated December 21, 2016
47 reviews

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Client Sales Representative

3.7
Star Star Star Star Star
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Echo Global Logistics CEO and Director Doug Waggoner
Doug Waggoner
37 Ratings

Employee Reviews

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Pros
  • I enjoy working at Echo it is a very Comfortable and Friendly work environment (in 44 reviews)

  • Over the course of those 6 years I've seen two things remain constant; great people and great culture (in 29 reviews)

Cons
  • Commission structure needs serious adjusting (in 20 reviews)

  • Early start daily and long hours (in 20 reviews)

More Pros and Cons

  1. "client sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Sales Representative in Chicago, IL
    Current Employee - Client Sales Representative in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good environment and flexible schedule

    Cons

    lots of empty promises on assistance

    Advice to Management

    higher commission percentages for sales reps


  2. "Great place to start a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Sales Representative in Nashville, TN
    Current Employee - Client Sales Representative in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than a year)

    Pros

    Great office culture -- really cool location downtown -- fun activities and incentives -- great people to work with

    Cons

    Not being at HQ is hard -- structure is bizarre -- little to none upward mobility


  3. "Huge Opportunity, Time to Work Hard & Hustle"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Sales Representative in Dallas, TX
    Current Employee - Client Sales Representative in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time

    Pros

    - Fun company culture/atmosphere
    - Honest about time to begin making significant commissions
    - Decent base salary that never drops or goes away
    - Mentor/mentee program to help you grow your sales and industry knowledge/improve overall
    - Ton of opportunity
    - It's very evident that they really work to live the values they espouse

    Cons

    - 3PL is a highly saturated market, so be prepared to put in some long hours, hard work and deal with a lot of rejection

    Advice to Management

    - Keep building upon your internal training material on The Hub, the sound recording quality of the podcast is pretty great, but some of the video content I've seen is pretty difficult to hear. I would highly recommend creating some internal educational videos like those on the FightMediocrity youtube channel. Combines visual and auditory learning methods really well and I think this would really benefit the training process.


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  5. "Client Sales Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Sales Representative in Chicago, IL
    Current Employee - Client Sales Representative in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than 3 years)

    Pros

    Fun work environment with a lot of energy. The people are great. Everyone is willing to help one another.

    Cons

    You think you are getting a sales job but if you land the wrong type of accounts you end up doing way more operations than sales and your book of business and income potential suffers significantly.

    Advice to Management

    Sales reps need more operational support. More consistent accountability across the entire company

    Echo Global Logistics Response

    Nov 30, 2016 – Recruiting Coordinator

    Thanks for the feedback. Our people are our greatest asset, which is why we are named one of the top 3PL’s to work for year after year. As we continue to grow, we are adding new operational roles to ... More


  6. "Decent gig, not a long-term career move"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Sales Representative in Chicago, IL
    Current Employee - Client Sales Representative in Chicago, IL
    Doesn't Recommend
    Neutral Outlook

    I have been working at Echo Global Logistics full-time (More than a year)

    Pros

    Great people and culture, fun company outings and most managers are great. Fun and young environment to work in.

    Cons

    Pay is very average (unless you start making a lot of commission $$$). A lot of things are out of your control in this role that you depend on to be successful, which can make the role very frustrating.

    Advice to Management

    Pay your employees more fairly to keep them happy. If you want to play with the big boys, you need to pay like the big boys.

    Echo Global Logistics Response

    Nov 2, 2016 – Recruiting Coordinator

    Thanks for providing your feedback! Our company culture is extremely important to us and is a key part in our success. Our offices are full of energetic, hardworking individuals that are rewarded ... More


  7. "Good Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Sales Representative in Chicago, IL
    Former Employee - Client Sales Representative in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Echo Global Logistics full-time (More than a year)

    Pros

    good culture, lots of young professionals

    Cons

    Inside sales, difficult to build up to commission level

    Advice to Management

    Lot of turnover, salary is a big part of that


  8. Helpful (2)

    "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Client Sales Representative in Chicago, IL
    Current Employee - Senior Client Sales Representative in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Echo Global Logistics full-time (More than 5 years)

    Pros

    Echo offers a flexible and fast paced sales job. Also, once you build up a book of business compensation is lucrative.

    Cons

    The market is becoming saturated and there are constant changes to the business model.

    Advice to Management

    There is currently a lack of development for tenured employees.

    Echo Global Logistics Response

    Jun 13, 2016 – HR Representative

    Thank you for your review. We are always growing and adapting to industry changes so that we can continue to be one of the top players within the logistics industry. We encourage you to reach out to ... More


  9. "It's okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Sales Representative in Chicago, IL
    Former Employee - Client Sales Representative in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Echo Global Logistics (Less than a year)

    Pros

    Good team environment. Some members of management really do want to see you succeed.

    Cons

    Not much advancement opportunity, despite constantly being told there is. Too many cold calls.

    Echo Global Logistics Response

    Apr 5, 2016 – HR Representative

    Thanks for leaving us your feedback! You’re right, cold-calling is a huge part of the job in Client Sales and essential to building up a book of business. The advancement opportunity comes with ... More


  10. Helpful (1)

    "Great job out of college"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Sales Representative in Chicago, IL
    Current Employee - Client Sales Representative in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than a year)

    Pros

    If you are looking for a fun and engaging job out of school this is a great company to work for. You are given all the tools to succeed but need to be motivated to make commission. Management is forward thinking and the company has a good future.

    Cons

    Saturated market, base salary is too low. The job itself is stressful and easy to become burned out. High turnover.

    Advice to Management

    Continue to invest in young talent, take some of the operations and accounting responsibilities out of sales reps and give them more time to sell.

    Echo Global Logistics Response

    Dec 8, 2015 – HR Representative

    Thanks so much for your review and glad to hear you are having an overall positive experience here. The job is definitely tough and can be stressful—we’ve created a fun, casual and supportive ... More


  11. "For recent Grads only"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Sales Representative in Atlanta, GA
    Current Employee - Client Sales Representative in Atlanta, GA
    Approves of CEO

    Pros

    Good resume builder Good way to establish sales experience

    Cons

    Micro Manage, little room to move up

    Echo Global Logistics Response

    Dec 8, 2015 – HR Representative

    I am glad to hear your experience in sales has been positive overall. Thank you for your contributions to the team! In terms of micromanaging, as in any sales position, you are responsible for ... More