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Echo Global Logistics Reviews
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    Echo Global Logistics Reviews

    Updated September 15, 2017
    465 reviews

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    Full-timePart-time
    3.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Echo Global Logistics CEO and Director Doug Waggoner
    Doug Waggoner
    286 Ratings

    465 Employee Reviews

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    Pros

    • I enjoy working at Echo it is a very Comfortable and Friendly work environment (in 48 reviews)

    • The Dallas branch exemplifies the "work hard play hard" mentality very well (in 18 reviews)

    Cons

    • Long hours, micro manage, not a great life/work balance (in 28 reviews)

    • The commission structure is a rat race (in 21 reviews)

    More Pros and Cons

    1. Helpful (1)

      "Carrier Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Carrier Sales Representative in Chicago, IL
      Former Employee - Carrier Sales Representative in Chicago, IL
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Echo Global Logistics full-time (More than a year)

      Pros

      Great work environment and lots of freedom.

      Cons

      Very competitive and sort of biased as far as who gets business.

      Advice to Management

      Stop over-hiring and promote internal growth from current employees.

    2. "A Good Start"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Corporate Trainer in Chicago, IL
      Former Employee - Corporate Trainer in Chicago, IL
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Echo Global Logistics full-time (More than a year)

      Pros

      If you start with the mindset that you can literally make a million dollars. You will make a million dollars. Sales Driven.

      Cons

      Operations and background offices sometimes aren't running with sales

      Advice to Management

      Minimize red tape

      3. Join the Echo Global Logistics team
      See Our Latest Jobs

    3. "Good gig"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Account Executive in South San Francisco, CA
      Current Employee - Account Executive in South San Francisco, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Echo Global Logistics full-time (Less than a year)

      Pros

      work atmosphere and free parking

      Cons

      long hours totally worth it

    4. "Great Place to Launch and Build a Career"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Inside Sales Mana in Chicago, IL
      Former Employee - Inside Sales Mana in Chicago, IL
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Echo Global Logistics full-time (More than 5 years)

      Pros

      You get out what you put in. Anyone who says otherwise is a whiner. You can learn an incredible amount of transformable skills, move up the ladder through organic growth, make good money, and work in a place with genuinely good, fun people.

      Cons

      You can feel like a cog in a wheel if you don't bust your butt and be intentional in seeking out help.

      Advice to Management

      Continue to develop ongoing L&D programs. Provide a bit more transparency around business decisions, and their impact on individuals, departments, etc.

    5. "Account Executive"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Account Executive in Chicago, IL
      Former Employee - Sales Account Executive in Chicago, IL
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Echo Global Logistics full-time (More than a year)

      Pros

      The culture and people was that of a logistic company. People were cool, laid back, not entirely micro-managey.

      Quick money if you're good.

      Cons

      The hours sucked, and you spend your entire day talking to truck drivers. It's mindless work.

      Advice to Management

      Clean house on middle management.

    6. "Account Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Account Manager in Chicago, IL
      Former Employee - Account Manager in Chicago, IL
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Echo Global Logistics full-time (More than 3 years)

      Pros

      Fun Atmosphere to be around

      Cons

      Long hours every single day

    7. Helpful (2)

      "Frat house environment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      Current Employee - Sales Broker in Chicago, IL
      Current Employee - Sales Broker in Chicago, IL
      Doesn't Recommend
      Negative Outlook

      I have been working at Echo Global Logistics (Less than a year)

      Pros

      Base pay plus you can make alot of money with a contract client

      Cons

      You never know who to go to. Overwhelmed, so many people in a building and you dont know whose a manager. If your not an extrovert or attention seeker..you probably wont fit in. We were told to lie to clients even when you know you dont have a truck available. And if your not a top producing sales broker.. Carrier sales usually wont help you find carriers and you have to do it yourself. Making it pretty hard for you (as a new broker) to get up in ranks. I met some cool people here (employees..mostly carrier sales). You have to build rapport with them to help you. The more tenured Sales Brokers think they're better than everyone in the building. The company fired me for having an health issue..im not bitter. I didnt fit in here anyway...a bunch of college aged kids.. FRAT HOUSE.. Yelling and cursing everywhere you look. So unprofessional. There are kids 21-24 yrs old making big figures here though.

      Advice to Management

      The trainers are cool.. But the floor manager's...you guys should learn diverse people skills. Understand that everyone doesn't want to be a rockstar with attention all the time. Some people juat want to come to work and make money and go home to their family. I don't want to drink beer on fridays...or hear cursing on the floor. Get it together guys.

    8. Helpful (1)

      "Senior Sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Sales Representative in Chicago, IL
      Current Employee - Senior Sales Representative in Chicago, IL
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Echo Global Logistics full-time (More than 5 years)

      Pros

      Great atmosphere for someone right out of college
      Perfect place to learn sales
      Can make a good living with hard work

      Cons

      Not a lot of upward mobility
      No continuing sales training

      Advice to Management

      Invest in continuous education for your sales people so they can continue to grow.

    9. "Inside sales rep"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Echo Global Logistics full-time

      Pros

      - Fun office
      - Lot of opportunities to learn
      - Great for individuals right out of college

      Cons

      - Continuity issues amongst offices
      - Lack of direction with leadership
      - Too many layers in the way to get work done fast

      Advice to Management

      Refocus efforts on employee satisfaction rather than prioritizing the interests of shareholders.

    10. "Smile and Dial :)"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Carrier Sales Representative in Chicago, IL
      Former Employee - Carrier Sales Representative in Chicago, IL
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Echo Global Logistics full-time (More than a year)

      Pros

      Great way for young jobseekers w/o any work experience to move to a city and earn a paycheck

      Cons

      No clear career path for carrier sales reps. Possible to work your way up to a management position, but the sweat equity it would take to get there would likely be better rewarded if spent elsewhere.

      Advice to Management

      Promote positivity. Create culture where carrier sales reps aren't such easy targets for unwarranted blame.

      Echo Global Logistics Response

      Aug 17, 2017 – Recruiting Coordinator

      Thank you for the feedback. We understand that the carrier sales role can be difficult, which is why we have implemented one of the richest commission structures in the industry. There is opportunity... More

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