Echo Global Logistics Reviews | Glassdoor

Echo Global Logistics Reviews

Updated September 15, 2017
465 reviews

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3.4
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Echo Global Logistics CEO and Director Doug Waggoner
Doug Waggoner
286 Ratings

465 Employee Reviews

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Pros
  • I enjoy working at Echo it is a very Comfortable and Friendly work environment (in 48 reviews)

  • The Dallas branch exemplifies the "work hard play hard" mentality very well (in 18 reviews)

Cons
  • Long hours, micro manage, not a great life/work balance (in 28 reviews)

  • The commission structure is a rat race (in 21 reviews)

More Pros and Cons

  1. Helpful (1)

    "Carrier Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Carrier Sales Representative in Chicago, IL
    Former Employee - Carrier Sales Representative in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Echo Global Logistics full-time (More than a year)

    Pros

    Great work environment and lots of freedom.

    Cons

    Very competitive and sort of biased as far as who gets business.

    Advice to Management

    Stop over-hiring and promote internal growth from current employees.


  2. "A Good Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Trainer in Chicago, IL
    Former Employee - Corporate Trainer in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Echo Global Logistics full-time (More than a year)

    Pros

    If you start with the mindset that you can literally make a million dollars. You will make a million dollars. Sales Driven.

    Cons

    Operations and background offices sometimes aren't running with sales

    Advice to Management

    Minimize red tape

  3. "Good gig"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in South San Francisco, CA
    Current Employee - Account Executive in South San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (Less than a year)

    Pros

    work atmosphere and free parking

    Cons

    long hours totally worth it


  4. "Great Place to Launch and Build a Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Mana in Chicago, IL
    Former Employee - Inside Sales Mana in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Echo Global Logistics full-time (More than 5 years)

    Pros

    You get out what you put in. Anyone who says otherwise is a whiner. You can learn an incredible amount of transformable skills, move up the ladder through organic growth, make good money, and work in a place with genuinely good, fun people.

    Cons

    You can feel like a cog in a wheel if you don't bust your butt and be intentional in seeking out help.

    Advice to Management

    Continue to develop ongoing L&D programs. Provide a bit more transparency around business decisions, and their impact on individuals, departments, etc.


  5. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Account Executive in Chicago, IL
    Former Employee - Sales Account Executive in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Echo Global Logistics full-time (More than a year)

    Pros

    The culture and people was that of a logistic company. People were cool, laid back, not entirely micro-managey.

    Quick money if you're good.

    Cons

    The hours sucked, and you spend your entire day talking to truck drivers. It's mindless work.

    Advice to Management

    Clean house on middle management.


  6. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Chicago, IL
    Former Employee - Account Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Echo Global Logistics full-time (More than 3 years)

    Pros

    Fun Atmosphere to be around

    Cons

    Long hours every single day


  7. Helpful (2)

    "Frat house environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Broker in Chicago, IL
    Current Employee - Sales Broker in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    I have been working at Echo Global Logistics (Less than a year)

    Pros

    Base pay plus you can make alot of money with a contract client

    Cons

    You never know who to go to. Overwhelmed, so many people in a building and you dont know whose a manager. If your not an extrovert or attention seeker..you probably wont fit in. We were told to lie to clients even when you know you dont have a truck available. And if your not a top producing sales broker.. Carrier sales usually wont help you find carriers and you have to do it yourself. Making it pretty hard for you (as a new broker) to get up in ranks. I met some cool people here (employees..mostly carrier sales). You have to build rapport with them to help you. The more tenured Sales Brokers think they're better than everyone in the building. The company fired me for having an health issue..im not bitter. I didnt fit in here anyway...a bunch of college aged kids.. FRAT HOUSE.. Yelling and cursing everywhere you look. So unprofessional. There are kids 21-24 yrs old making big figures here though.

    Advice to Management

    The trainers are cool.. But the floor manager's...you guys should learn diverse people skills. Understand that everyone doesn't want to be a rockstar with attention all the time. Some people juat want to come to work and make money and go home to their family. I don't want to drink beer on fridays...or hear cursing on the floor. Get it together guys.

  8. Helpful (1)

    "Senior Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Representative in Chicago, IL
    Current Employee - Senior Sales Representative in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than 5 years)

    Pros

    Great atmosphere for someone right out of college
    Perfect place to learn sales
    Can make a good living with hard work

    Cons

    Not a lot of upward mobility
    No continuing sales training

    Advice to Management

    Invest in continuous education for your sales people so they can continue to grow.


  9. "Inside sales rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Echo Global Logistics full-time

    Pros

    - Fun office
    - Lot of opportunities to learn
    - Great for individuals right out of college

    Cons

    - Continuity issues amongst offices
    - Lack of direction with leadership
    - Too many layers in the way to get work done fast

    Advice to Management

    Refocus efforts on employee satisfaction rather than prioritizing the interests of shareholders.


  10. "Smile and Dial :)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Carrier Sales Representative in Chicago, IL
    Former Employee - Carrier Sales Representative in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Echo Global Logistics full-time (More than a year)

    Pros

    Great way for young jobseekers w/o any work experience to move to a city and earn a paycheck

    Cons

    No clear career path for carrier sales reps. Possible to work your way up to a management position, but the sweat equity it would take to get there would likely be better rewarded if spent elsewhere.

    Advice to Management

    Promote positivity. Create culture where carrier sales reps aren't such easy targets for unwarranted blame.

    Echo Global Logistics Response

    Aug 17, 2017 – Recruiting Coordinator

    Thank you for the feedback. We understand that the carrier sales role can be difficult, which is why we have implemented one of the richest commission structures in the industry. There is opportunity... More


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