Echo Global Logistics Reviews | Glassdoor

Echo Global Logistics Reviews

Updated March 23, 2017
387 reviews

Filter

Filter

Full-time Part-time

3.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Echo Global Logistics CEO and Director Doug Waggoner
Doug Waggoner
249 Ratings

387 Employee Reviews

Sort: Popular Rating Date

Pros
  • I enjoy working at Echo it is a very Comfortable and Friendly work environment (in 44 reviews)

  • Over the course of those 6 years I've seen two things remain constant; great people and great culture (in 28 reviews)

Cons
  • Early start daily and long hours (in 20 reviews)

  • Commission structure needs serious adjusting (in 19 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Cannot beat the culture!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Carrier Sales Representative in Chicago, IL
    Current Employee - Carrier Sales Representative in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than 8 years)

    Pros

    The company has an incredible culture. I have created so many valuable relationships here at Echo that will last a life-time. It is a perfect job as the first job right out of college. It is fun, everyone is outgoing, but at the same time they take the job very seriously. It is definitely a “Work hard-Play hard" environment. There is also a lot of room to grow as the company is expanding and growing non stop. If you are a hard worker, you will be rewarded with compensation, trips, gifts... The company has an open door policy, and when I say that they do, they really truly do. No matter what level you are at, you will be heard.

    Cons

    The company is great, but the industry of logistics is rough. It is definitely not for someone of a sensitive personality. The industry can either break you or make you stronger. Partially, that is the reason why the company invests into people so much, so the pain of the industry wouldn’t overwhelm people too much. The initial compensation is not very high, but as I said before, if you work hard you will be compensated.

    Advice to Management

    Keep up the great work motivating people and rewarding everyone for the good job that they do and keeping the work place so positive.

    Echo Global Logistics Response

    Aug 19, 2016 – HR Representative

    Thank you for sharing your experience! It is great to hear the excitement and motivation you share. The Logistics industry can certainly be tough some days, and it is not for everyone, but we ... More


  2. "IT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Echo Global Logistics full-time (More than 5 years)

    Pros

    Great company, growing fast can move up quickly

    Cons

    Sometimes future vision isnt the most clear


  3. Helpful (1)

    "Will have to wait and see..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Echo Global Logistics full-time (More than 5 years)

    Pros

    Great office, atmosphere and co-workers

    Cons

    Compensation is considerably lower than Chicago averages.
    Requesting a raise takes 6-12 months.

    Advice to Management

    Pay people what they are worth. Review process needs improvement.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great Experince"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time

    Pros

    Echo has given me the tools and experience I will use in sales roles for the rest of my career. Great culture. all around amazing opportunity.

    Cons

    It is a grind! keep your head down and you have to hit the phones.

    Advice to Management

    Management is still ironing out all of the details of the merger.

    Echo Global Logistics Response

    Mar 16, 2017 – Recruiting Coordinator

    We are pleased that you see the benefit in our sales program and believe it will help you as you continue to grow your career. Yes, the nature of the logistics industry can be a grind, but here at ... More


  6. "Echo Global"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Scottsdale, AZ
    Former Employee - Senior Account Executive in Scottsdale, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Echo Global Logistics full-time (More than 3 years)

    Pros

    Great Community to work for and in. High performers rewarded.

    Cons

    During season you work Longer hours and no overtime pay.


  7. Helpful (1)

    "national account manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    loved my coworkers, nice location for branch.

    Cons

    base salary below average and commission plan below average


  8. Helpful (1)

    "Not Built for a Career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Echo Global Logistics full-time

    Pros

    Stability, Loose Environment, Nice people

    Cons

    Poor leadership, no career opportunities, commission structure is flawed, low pay

    Advice to Management

    Invest in Employees

    Echo Global Logistics Response

    Mar 16, 2017 – Recruiting Coordinator

    We appreciate the feedback however feel that this does not signify our company. We want our employees to be aware of the tremendous amount of opportunities they have in front of them, and we strongly ... More


  9. Helpful (1)

    "Dallas Office = First-Rate!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior National Account Manager in Dallas, TX
    Former Employee - Senior National Account Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Echo Global Logistics full-time (More than a year)

    Pros

    Great culture and values, exceptional leaders, high growth, market-leading service offering

    Cons

    Crowded marketplace, difficult to differentiate

    Advice to Management

    Keep improving technology and use the branches as laboratories of innovation


  10. "Great post-college job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Chicago, IL
    Current Employee - Inside Sales Representative in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than 3 years)

    Pros

    -Fun atmosphere
    -Above average support from managers
    -Learn skills for the future
    -Great benefits

    Cons

    -Lower end of starting salaries
    -Not much advancement opps
    -Internal saturation

    Advice to Management

    They have spent a lot of time, money, and resources into improving the CRM for the sales staff, but there is still way too much useless data and inhibits newer reps


  11. Helpful (6)

    "DON'T - you're better than this place"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    I worked at Echo Global Logistics full-time (More than 5 years)

    Pros

    You will without a doubt meet some of your best friends here. Other than that, not a lot of pros.

    Cons

    Echo claims to have a great culture and to be continually doing things to ensure career growth. Well let me tell you, neither of those are true. Echo has a terrible culture. They think the culture is great because people are friends and go to happy hour together. Culture should go beyond that and stand for more than that, which Echo does not. They will tell you over and over that they offer career growth but they don't. There is literally no growth to be had. They pick favorites and offer those people decent bumps in pay, but anyone else that isn't a favorite will get totally screwed no matter how hard you work. If you aren't a favorite or a top sales rep, get out while you can.

    Echo tries to distract everyone by offering beer Friday, and a "cool office space", but when it comes down to it everyone is VERY underpaid. It is a known fact that they try to get people in the door at the CHEAPEST offer possible and will do everything they can during reviews to not give you a merit increase.

    If you are ok grinding day in and day out and not ever developing your skill set or learning, you're an ideal employee. They look for people who aren't smart enough to realize their potential, people who they can schmooze into staying there because they "value" you, but they don't. How can they value you, when they under pay you and offer you zero career growth? Well, they'll tell you "at your next review we should be able to give you a nice bump in pay but right now can't". Also, don't get excited about bonuses because they are so small it's almost offensive.

    Advice to Management

    Maybe market Echo as a company that's a starter job, don't lie and says its a place to grow your career. Be up front and tell candidates that this is a good job right out of college to get some experience on your resume.

    Recognize the people who actually work hard and put in years of hard work and compensate them accordingly. STOP UNDERPAYING PEOPLE.

    Be more than just a company who cares about making money. Give back, get involved in the community. Stop making people feel like they have to be chained to their desk. Stop buying fancy things for the office and spending money on extravagant parties and things people don't care about, use that money to pay people more or use that money in a more philanthropic way.



Showing 387 of 393 reviews
Reset Filters