Echo Global Logistics Reviews

Pros

I’ve been at Echo nearly nine years, and have worked exclusively on the client sales and operations side of the business. During that tenure, I continue to be impressed by the companies drive to grow and drive shareholder value the RIGHT way; a hyper-focus on employee, client, and vendor satisfaction. As the company continues to grow, so has the scale of my role and compensation. I’ve worked at both branch offices and HQ in Chicago during my tenure, and felt the same “importance” in both locations. The transition to work-from-home during the pandemic has been smooth and the company has been more than understanding of employees comfort levels and expectations during trying times. What “triggered” me to write this review is our recent focus on Diversity and Inclusion (D&I) during the latter half of 2020 and moving into 2021. Not only have I felt valued and a sense of family throughout my career at Echo, but the steps we’ve taken as a company to LISTEN to employees and the general population and take action is something that I’m beyond proud of. The executive team, starting with our CEO Doug but moving throughout all facets of the business, has made it known, Echo will be a diverse and inclusive workplace where no employee should ever feel they are not heard based upon gender, race, sexual orientation, or disability. While it’s easy to SAY this as an organization, the steps I’ve already seen taken to ensure proper education of employees, top-to-bottom, means so much more. The truth is, while this job is stressful, I love this company. The compensation allows me to live a great life. The organization makes me feel valued. Most of all, being a part of the company continues to help me become a better person.

Cons

Cons are pretty straight forward. While top sales reps make very high compensation, not every sales rep is successful and there are always going to be disgruntled sales reps who feel they worked hard and didn’t find success (and therefore a lack of commissions). There is also no doubt the job is stressful, and from a sales perspective, may require after-hours and weekend work.

Pros

Being your own boss more or less and managing your own book of business. Great for college graduates or people who do not have degrees.

Cons

Chained up like a dog to your phone and computer all day long. Can barely go to the bathroom without someone bothering you. Carriers and drivers will have no issues calling you after hours if something goes wrong. Some of the largest egos I have ever seen makes working miserable. The goal should be that the customer side and carrier side work together to cover freight, but unfortunately inflated heads make this impossible to achieve. Customer reps refuse to get back to you in a timely manner so you lose out on loads. Be wary of how they pitch this job to you. You more or less work in a call center. Commission "could" be great but you don't receive it until you hit your commission goal. This could last longer than a year so you end up struggling earning base salary which is pretty hard to live on these days. The only way to make a lot of money is to be on the phone from sun up to sun down. A consistent paycheck is a much better option. Don't be fooled by the positive reviews!

Pros

Developed good verbal communication skills; Made good money right out of college; You can somewhat be your own boss/run your own book of business;

Cons

Very dog-eat-dog. Some of the biggest egos I have encountered in my life work there. Managing freight can be extremely stressful, even without having to deal with the hot heads and big egos at the company (and at the carriers and our clients)> Days can swing from feeling extremely slow where you really have to dig deep and push yourself to make calls (most of the job is talking on the phone with truck drivers/carriers/internal client reps).

Pros

- industry leading 3PL and management/training invests heavily in your growth as a rep if you show passion and desire to learn/improve

Cons

Tough industry overall with many moving parts and communication always being a bit of a wreck both internally and externally, very hard to capture customer loyalty without a well-equipped operations team

Pros

This is a great job if you are young and want to earn alot of money early on in your career (if you work hard); Competitive Base Salary and Commission For All Reps (don't have to hit a draw before making commission); Top to Bottom Leadership is fantastic and everyone is very knowledgeable, accessible and they really put in a ton of effort to make sales reps successful; Awesome Culture and they make it fun for reps.

Cons

Hard to move up if you want leadership roles. I was doing very well but left because I wanted to become a manager and then have opportunities move up and be promoted into an exec level role further down the road. I didnt want to be in sales my whole career. It seemed as if the sales managers didnt really have much opportunity to move up and advance their careers. I also was told that its very difficult for managers of young tenured teams to consistently make a high earning if they get even a few bad new hires on their team. Overall this is a great company however.