Echo Global Logistics Reviews | Glassdoor

Echo Global Logistics Reviews

Updated March 30, 2017
65 reviews

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Current Employees

4.0
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Echo Global Logistics CEO and Director Doug Waggoner
Doug Waggoner
46 Ratings

65 Employee Reviews

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Pros
  • I enjoy working at Echo it is a very Comfortable and Friendly work environment (in 44 reviews)

  • Over the course of those 6 years I've seen two things remain constant; great people and great culture (in 29 reviews)

Cons
  • Commission structure needs serious adjusting (in 20 reviews)

  • Early start daily and long hours (in 20 reviews)

More Pros and Cons

  1. "Acount Exec. Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than a year)

    Pros

    Good enviorment and pay and benefits

    Cons

    Freight is tough and is slow at times

    Advice to Management

    None


  2. "National Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Account Manager in Chicago, IL
    Current Employee - National Account Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than 5 years)

    Pros

    You can make a very good living here if you put in the work the first few years. If you do the right things.....and have luck on you're side there really is unlimited potential in terms of commissions. Once you have an established book of business and make the company consistent GP you have a lot of freedom to sell how you see fit and not get micro-managed.

    Cons

    It's a competitive industry and you have to adapt to the times. You're going to lose accounts to price, service failures, management changes, and sometimes for no good reason. You need thick skin to roll with the punches and position yourself to make money through the slow times and when the market flips. The only real con is the work can get very repetitive after several years so you have to find a way to make it tolerable and not burn out.

    Advice to Management

    Continue to advance technology and position the company to have a competitive edge over other 3PLs. Stop the favoritism and spoon feeding reps house accounts or accounts from turnover reps. Too many top "sales reps" who never really sold much. Aside from that, thank you for the great career and the financial opportunities.


  3. "Great place to start a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Sales Representative in Nashville, TN
    Current Employee - Client Sales Representative in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than a year)

    Pros

    Great office culture -- really cool location downtown -- fun activities and incentives -- great people to work with

    Cons

    Not being at HQ is hard -- structure is bizarre -- little to none upward mobility


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "National Accounts Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Account Manager in Chicago, IL
    Current Employee - National Account Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than a year)

    Pros

    Great Office, culture, people and benefits. The work is fun and fast-paced and can be very lucrative when you have established yourself within the company and industry. Recent merger was handled very well and he subsequent integration has gone about as well as one could expect. I feel very confident that he company has established itself to be a top company within an industry that is currently seeing a tremendous amount of consolidation among its major players.

    Cons

    Hours can be tough and it is hard to initially build ones portfolio. I've been very happy with my experience, but success can vary greatly upon which side of the business you choose and which team you get placed with.

    Advice to Management

    Better inter-office communication, and some slight twerking of current software. But keep doing what you have been doing which has been blending the best parts of both Command and Echo while becoming one company.


  6. Helpful (1)

    "Great place to work - Great people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations/Sales Support in Yorba Linda, CA
    Current Employee - Operations/Sales Support in Yorba Linda, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than 8 years)

    Pros

    Great place to work. Our Branch Office staff have worked together for many years and work well together. Echo Global Logistics has great benefits for employees. Lots of opportunities within the company for growth and/or even move to a new location/region, since we have so many branches. Echo offers great employee benefits.

    Cons

    Working in the Branch environment keeps us a bit isolated from the happenings @ Corporate. Sometimes we feel like an after thought.

    Advice to Management

    Better communication to the branches from Marketing, Sales, HR etc. We like you guys! We want to hear from you and be included in whats going on. Also some branch team functions would be great.


  7. Helpful (4)

    "Excellent for Software Engineers in Chicago"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Chicago, IL
    Current Employee - Software Engineer in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Echo Global Logistics full-time (More than a year)

    Pros

    You are essentially full-stack here meaning they expect you to help build a product by working in C#, SQL, Javascript, HTML, CSS, Knockout.js, jQuery, and PowerShell if needed. You are very close to your customers and people give great feedback. The IT department in general has a very positive, fun, and progressive attitude.

    Cons

    They are still learning how to implement Agile more effectively. QA and Automation testing are lacking, as we still have bugs and easy errors that occur after deploys.

    Advice to Management

    Encourage testing testing testing, and hire more testers. More money put into development infrastructure, you'd be surprised to see how much better software engineers can develop when their environments works well.

    Echo Global Logistics Response

    Nov 30, 2016 – Recruiting Coordinator

    Thank you for the review! We love receiving feedback from all departments within Echo, giving a better insight into our company as a whole. Our IT Department has been working tremendous hours these ... More


  8. "Good starting job out of college"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Its a great way to break into sales. great people to work with and great culture.

    Cons

    Lots of turnover. not everyone is made for sales. Middle management depending on who your manager is can be either a make or break experience

    Advice to Management

    sometime hiring within is not always the best solution for middle management


  9. Helpful (1)

    "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics (More than a year)

    Pros

    Great culture, friendly environment, high energy

    Cons

    large workload depending on account, longer hours


  10. Helpful (1)

    "Great Company Hard Position"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales in Chicago, IL
    Current Employee - Inside Sales in Chicago, IL
    Neutral Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than a year)

    Pros

    Great company, fun happy hours regularly, cool people.
    The actual company itself is a good place to work. Open floorplan, there is a gameroom for breaks and beer friday.

    Cons

    Must work on Christmas and NYE, not very many vacation days. Not necessarily the company's fault but moreso the nature of the industry. Booking trucks for clients can get stressful and although the company tries to make it better it's still a stressful and/or boring position. Also 8 AM start time.

    Advice to Management

    Keep up the good work trying to make the day to day work life fun. Please try to micro manage a bit less and be a bit more consistent.


  11. "Sr. Developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Chicago, IL
    Current Contractor - Anonymous Contractor in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Echo Global Logistics as a contractor (More than 5 years)

    Pros

    Quality developer team and support

    Cons

    Takes a long time to get a project off the ground



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