Echo Global Logistics Reviews | Glassdoor

Echo Global Logistics Reviews

Updated April 24, 2017
417 reviews

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3.4
Star Star Star Star Star
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Echo Global Logistics CEO and Director Doug Waggoner
Doug Waggoner
255 Ratings

417 Employee Reviews

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Pros
  • I enjoy working at Echo it is a very Comfortable and Friendly work environment (in 46 reviews)

  • Over the course of those 6 years I've seen two things remain constant; great people and great culture (in 29 reviews)

Cons
  • Early start daily and long hours (in 24 reviews)

  • Commission structure needs serious adjusting (in 20 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Cannot beat the culture!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Carrier Sales Representative in Chicago, IL
    Current Employee - Carrier Sales Representative in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than 8 years)

    Pros

    The company has an incredible culture. I have created so many valuable relationships here at Echo that will last a life-time. It is a perfect job as the first job right out of college. It is fun, everyone is outgoing, but at the same time they take the job very seriously. It is definitely a “Work hard-Play hard" environment. There is also a lot of room to grow as the company is expanding and growing non stop. If you are a hard worker, you will be rewarded with compensation, trips, gifts... The company has an open door policy, and when I say that they do, they really truly do. No matter what level you are at, you will be heard.

    Cons

    The company is great, but the industry of logistics is rough. It is definitely not for someone of a sensitive personality. The industry can either break you or make you stronger. Partially, that is the reason why the company invests into people so much, so the pain of the industry wouldn’t overwhelm people too much. The initial compensation is not very high, but as I said before, if you work hard you will be compensated.

    Advice to Management

    Keep up the great work motivating people and rewarding everyone for the good job that they do and keeping the work place so positive.

    Echo Global Logistics Response

    Aug 19, 2016 – HR Representative

    Thank you for sharing your experience! It is great to hear the excitement and motivation you share. The Logistics industry can certainly be tough some days, and it is not for everyone, but we ... More


  2. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Solutions Executive in Chicago, IL
    Current Employee - Client Solutions Executive in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than a year)

    Pros

    lots of incentives, good opportunities, you have a lot of flexibility, good people great office space.

    Cons

    logistics industry can be tedious, long sales cycle, not easy to reach commissions

    Advice to Management

    help us reach commissions faster
    create more opportunities for advancement


  3. "STAY AWAY FROM HERE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive
    Former Employee - Senior Account Executive
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Echo Global Logistics full-time (More than 5 years)

    Pros

    Decent LTL package and their managed LTL program is unique. Outside of LTL the pros just about stop at that point

    Cons

    -They pride themselves on being a technological innovator in the industry but When they acquired Command they actually kept the bulk of the programs we designed in house. Our programs now what their entire platform is based on. The few programs that are native to Echo are outdated and highly inefficient.
    -The vast majority of carrier reps have been there less than 2 years so their purchasing power really isn't all that competitive. This makes sense when you realize that their turnover is sky high
    -Their commission structure is constantly evolving and transparency as to your own earnings couldn't be worse. At Command transportation we had an itemized inventory for every single load we moved and how much commission was won or lost. This is not the case at Echo. You have to jump through many hoops to see the real money you're making.
    -Overall, they've acquired too many companies and don't know which way to go. They aren't an efficient company don't do nearly enough for their reps.

    This is a great industry to be in but Echo has started to turn and burn employees for their own bottom line. If you want to press your luck and try it then that's up to you. However, I think most people will have better luck both personally and financially at a smaller, more nimble firm.

    Advice to Management

    There's a reason you're stock was trending at a 52 week low last month.

    Echo Global Logistics Response

    Apr 25, 2017 – Recruiting Coordinator

    We understand the frustration that comes with an integration and know working through the different kinks can be difficult. The companies we acquire are a strategic move to help leverage different ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great Opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The poepl, the technology, the processes they use are all very greta. Makes the jobe njoyable. Management is always looking to support.

    Cons

    The job can be taxing and you have to deal with rejection well.

    Advice to Management

    Keep working with us one on one

    Echo Global Logistics Response

    Apr 19, 2017 – Recruiting Coordinator

    Thank you for the feedback! We appreciate the positive call outs on Echo's people and technology, which we believe set us apart in the logistics industry.


  6. "A company ahead of it's time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales in Dallas, TX
    Former Employee - Inside Sales in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Echo Global Logistics full-time (More than 3 years)

    Pros

    -Everyone in Sr. Leadership is driven by 1 thing, Making Money

    Cons

    Good Sales Reps don't necessarily make good sales supervisors

    Advice to Management

    Stop baiting sales reps with Supervisor positions and let them sell.


  7. "Echo"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Echo Global Logistics full-time

    Pros

    Potential to make good money

    Cons

    hard work & cold calls

    Echo Global Logistics Response

    Apr 19, 2017 – Recruiting Coordinator

    Thanks for the review! #workhardandhustle


  8. "Growing company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    a lot of room for growth

    Cons

    concentrates on culture rather than the structure of its organization

    Advice to Management

    fix the structure of how the company payables should operate


  9. "Acount Exec. Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than a year)

    Pros

    Good enviorment and pay and benefits

    Cons

    Freight is tough and is slow at times

    Advice to Management

    None


  10. "Great place to build a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Echo Global Logistics full-time

    Pros

    Great people, soup to nuts experience building a book of business, opportunities to advance to management, unbelievable benefits and enrichment opportunities

    Cons

    C-level execs can be very detached, or chase a "shiny new object" resulting in groups feeling ignored

    Echo Global Logistics Response

    Apr 19, 2017 – Recruiting Coordinator

    Great review! We are always thrilled to hear that our employees are excited to grow their career at Echo. As our company continues to grow, we are working to make sure each department feels included ... More


  11. "Carrier Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Echo Global Logistics full-time

    Pros

    Great coaching and hands-on training

    Cons

    None. Great gig! Take it!

    Advice to Management

    None at this time, keep it up!


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