Echo Global Logistics Reviews | Glassdoor

Echo Global Logistics Reviews

Updated March 9, 2017
89 reviews

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4.0
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Echo Global Logistics CEO and Director Doug Waggoner
Doug Waggoner
64 Ratings

89 Employee Reviews

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Pros
  • I enjoy working at Echo it is a very Comfortable and Friendly work environment (in 44 reviews)

  • Over the course of those 6 years I've seen two things remain constant; great people and great culture (in 28 reviews)

Cons
  • Early start daily and long hours (in 20 reviews)

  • Commission structure needs serious adjusting (in 19 reviews)

More Pros and Cons

  1. "IT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Echo Global Logistics full-time (More than 5 years)

    Pros

    Great company, growing fast can move up quickly

    Cons

    Sometimes future vision isnt the most clear


  2. "Great Experince"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time

    Pros

    Echo has given me the tools and experience I will use in sales roles for the rest of my career. Great culture. all around amazing opportunity.

    Cons

    It is a grind! keep your head down and you have to hit the phones.

    Advice to Management

    Management is still ironing out all of the details of the merger.

    Echo Global Logistics Response

    Mar 16, 2017 – Recruiting Coordinator

    We are pleased that you see the benefit in our sales program and believe it will help you as you continue to grow your career. Yes, the nature of the logistics industry can be a grind, but here at ... More


  3. Helpful (1)

    "national account manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    loved my coworkers, nice location for branch.

    Cons

    base salary below average and commission plan below average


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "National Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Account Manager in Chicago, IL
    Current Employee - National Account Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than 5 years)

    Pros

    You can make a very good living here if you put in the work the first few years. If you do the right things.....and have luck on you're side there really is unlimited potential in terms of commissions. Once you have an established book of business and make the company consistent GP you have a lot of freedom to sell how you see fit and not get micro-managed.

    Cons

    It's a competitive industry and you have to adapt to the times. You're going to lose accounts to price, service failures, management changes, and sometimes for no good reason. You need thick skin to roll with the punches and position yourself to make money through the slow times and when the market flips. The only real con is the work can get very repetitive after several years so you have to find a way to make it tolerable and not burn out.

    Advice to Management

    Continue to advance technology and position the company to have a competitive edge over other 3PLs. Stop the favoritism and spoon feeding reps house accounts or accounts from turnover reps. Too many top "sales reps" who never really sold much. Aside from that, thank you for the great career and the financial opportunities.


  6. "Great place to start a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Sales Representative in Nashville, TN
    Current Employee - Client Sales Representative in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than a year)

    Pros

    Great office culture -- really cool location downtown -- fun activities and incentives -- great people to work with

    Cons

    Not being at HQ is hard -- structure is bizarre -- little to none upward mobility


  7. "National Accounts Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Account Manager in Chicago, IL
    Current Employee - National Account Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than a year)

    Pros

    Great Office, culture, people and benefits. The work is fun and fast-paced and can be very lucrative when you have established yourself within the company and industry. Recent merger was handled very well and he subsequent integration has gone about as well as one could expect. I feel very confident that he company has established itself to be a top company within an industry that is currently seeing a tremendous amount of consolidation among its major players.

    Cons

    Hours can be tough and it is hard to initially build ones portfolio. I've been very happy with my experience, but success can vary greatly upon which side of the business you choose and which team you get placed with.

    Advice to Management

    Better inter-office communication, and some slight twerking of current software. But keep doing what you have been doing which has been blending the best parts of both Command and Echo while becoming one company.


  8. Helpful (1)

    "Great place to work - Great people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations/Sales Support in Yorba Linda, CA
    Current Employee - Operations/Sales Support in Yorba Linda, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than 8 years)

    Pros

    Great place to work. Our Branch Office staff have worked together for many years and work well together. Echo Global Logistics has great benefits for employees. Lots of opportunities within the company for growth and/or even move to a new location/region, since we have so many branches. Echo offers great employee benefits.

    Cons

    Working in the Branch environment keeps us a bit isolated from the happenings @ Corporate. Sometimes we feel like an after thought.

    Advice to Management

    Better communication to the branches from Marketing, Sales, HR etc. We like you guys! We want to hear from you and be included in whats going on. Also some branch team functions would be great.


  9. "Great Place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Sales Representative
    Current Employee - Client Sales Representative
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Atmosphere, potential to make the big bucks

    Cons

    hard to get to commission level. 401k plan is terrible. I think the reason for this is because when Echo started they were hiring kids straight out of college that did not worry about their future. Now that it has been around for 10+ years and they are strategically hiring we should improve the plan

    Advice to Management

    Please improve 401k offerings


  10. "Good starting job out of college"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Its a great way to break into sales. great people to work with and great culture.

    Cons

    Lots of turnover. not everyone is made for sales. Middle management depending on who your manager is can be either a make or break experience

    Advice to Management

    sometime hiring within is not always the best solution for middle management


  11. Helpful (4)

    "Excellent for Software Engineers in Chicago"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Chicago, IL
    Current Employee - Software Engineer in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Echo Global Logistics full-time (More than a year)

    Pros

    You are essentially full-stack here meaning they expect you to help build a product by working in C#, SQL, Javascript, HTML, CSS, Knockout.js, jQuery, and PowerShell if needed. You are very close to your customers and people give great feedback. The IT department in general has a very positive, fun, and progressive attitude.

    Cons

    They are still learning how to implement Agile more effectively. QA and Automation testing are lacking, as we still have bugs and easy errors that occur after deploys.

    Advice to Management

    Encourage testing testing testing, and hire more testers. More money put into development infrastructure, you'd be surprised to see how much better software engineers can develop when their environments works well.

    Echo Global Logistics Response

    Nov 30, 2016 – Recruiting Coordinator

    Thank you for the review! We love receiving feedback from all departments within Echo, giving a better insight into our company as a whole. Our IT Department has been working tremendous hours these ... More



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