Echo Global Logistics Reviews | Glassdoor

Echo Global Logistics Reviews

Updated March 27, 2017
389 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Echo Global Logistics CEO and Director Doug Waggoner
Doug Waggoner
250 Ratings

389 Employee Reviews

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Pros
  • I enjoy working at Echo it is a very Comfortable and Friendly work environment (in 44 reviews)

  • Over the course of those 6 years I've seen two things remain constant; great people and great culture (in 28 reviews)

Cons
  • Early start daily and long hours (in 20 reviews)

  • Commission structure needs serious adjusting (in 19 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Cannot beat the culture!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Carrier Sales Representative in Chicago, IL
    Current Employee - Carrier Sales Representative in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than 8 years)

    Pros

    The company has an incredible culture. I have created so many valuable relationships here at Echo that will last a life-time. It is a perfect job as the first job right out of college. It is fun, everyone is outgoing, but at the same time they take the job very seriously. It is definitely a “Work hard-Play hard" environment. There is also a lot of room to grow as the company is expanding and growing non stop. If you are a hard worker, you will be rewarded with compensation, trips, gifts... The company has an open door policy, and when I say that they do, they really truly do. No matter what level you are at, you will be heard.

    Cons

    The company is great, but the industry of logistics is rough. It is definitely not for someone of a sensitive personality. The industry can either break you or make you stronger. Partially, that is the reason why the company invests into people so much, so the pain of the industry wouldn’t overwhelm people too much. The initial compensation is not very high, but as I said before, if you work hard you will be compensated.

    Advice to Management

    Keep up the great work motivating people and rewarding everyone for the good job that they do and keeping the work place so positive.

    Echo Global Logistics Response

    Aug 19, 2016 – HR Representative

    Thank you for sharing your experience! It is great to hear the excitement and motivation you share. The Logistics industry can certainly be tough some days, and it is not for everyone, but we ... More


  2. Helpful (3)

    "Great, fun, exciting company to work for. Management is excellent."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales-Business Development Representative in Chicago, IL
    Former Employee - Inside Sales-Business Development Representative in Chicago, IL
    Recommends
    Approves of CEO

    Pros

    Fun, exciting company. Lots of attractive girls. Very friendly work environment.
    No micromanagement. The sales managers give you a lot of freedom and flexibility to run the day as you please
    Lots of support from team leaders and co-workers. You won't ever feel lost about what to do and how to do it.
    Professional work environment. Each sales rep gets two flat screen monitors, their own desk space, dual core processors and an advanced phone.
    Very efficient internal systems/their in house echo trak/echo iq software is fantastic
    location is wonderful. The building as a david barton gym and two or three nice restaurants.
    Lots of young people. You'll feel like your right out of college. No old geezers over here. Just hot girls and young guys.

    Cons

    Compensation. The benefits may have improved since i left late 2008. But, for the most part, they suck. No matching. Health insurance package is waaay too expensive.
    As an inside sales rep, your on a monthly draw. The sales quotas come down to GP or gross profit. The monthly sales goals get dramatically harder to achieve. So, 3 months into this and you'll be overwhelmed how what your sales goal for the month is.
    Job promotion opportunities are minimal. The best you'll get to is team leader. From there on out, your stuck.
    Their starting to fire a loooot of people. Don't hit those numbers and your out. period.

    Advice to Management

    Monthly sales goals/GP progression is unreasonable. For the first few months, the numbers make sense. After that, it gets unrealistic.
    Compensation package has to improve.


  3. "Ok straight out of college"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    No opinion of CEO

    Pros

    Its a good place to work straight out of college as it gives you a decent amount of experience but I would not recommend making a career out of it.

    Cons

    The commission structure is a joke and its hard to move up in the company unless your one of the lucky few.

    Advice to Management

    Reward the people that bring you your business. Do not give promotions based off of popularity rather than actual accomplishments.


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  5. Helpful (1)

    "Pay and benifits way below industry standard"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Account Manager
    Current Employee - Regional Account Manager
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great hours
    Great culture
    Xmas Party
    Less Mico Management than usual

    Cons

    No Money at all...what so ever

    Advice to Management

    Pay more. Offer 401K


  6. Helpful (2)

    "Promise for advancement and commissions in a growing company...hahaha"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Account Manager in Chicago, IL
    Former Employee - Regional Account Manager in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    young fun group of people to work with and your challenges change daily. Their is always something new to learn and be applied every day.

    Cons

    commisions are extremely hard to earn despite the promise you will break through to earning the 20% commission in 6 months. Echo's policy is deceiving in that it requires you to not only earn the commission percentage, but then it must be paid in by the client for it to count. With 30 day payment terms the commission is backlogged by at lest 2 months IF, in the rare instance, a client actually pays on time.

    As an Account Manager you are also responsible for handling your own Accounts Receivables when clients do not pay and Echo provides very little support or backbone to getting the invoices paid, which is key for you to earn your money.

    The bottomline is that it is extremely difficult to earn any kind of additional commission in your first 6 months, and you can expect only roughly $100 to $200 per month in your first year.

    Advice to Management

    The right hand does not know what the left hand is doing. Echo is constantly changing which metrics are the most integral to success and you are always getting a different goal from every different manager.


  7. "Fine Place to Start a Career out of College but Get Out Quickly"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager, Inside Sales
    Current Employee - Account Manager, Inside Sales
    Doesn't Recommend
    Approves of CEO

    Pros

    Fun, upbeat work environment.
    Great place to meet people especially if you are new to the city.
    Hiring like crazy, despite the recession.

    Cons

    Impossible to meet the goals that are set for you.
    New company that hires new grads so they don't have to deal with salary expections, or really any expectations at all.

    Advice to Management

    Make goals that are obtainable and treat top employees in a way that will make them want to stick around.


  8. Helpful (4)

    "Hire a ton of kids out of school, create mass phone waves"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Chicago, IL
    Former Employee - Account Manager in Chicago, IL
    Doesn't Recommend
    Approves of CEO

    Pros

    Competition among your peers is not tough. I was 24 when I took the job, a few years of sales under my belt. Most of the 30 in my training class were 22 and just excited to have a job. It was like a continuation of college. Very strange. Either way, if you know how to sell at all you look like a genius in training, especially since the trainers are only in their mid-20's. Also, they have enough money to afford to pay you your small salary even if you can't sell, so job security is great.

    Cons

    Don't work here if you live in the suburbs. It's not worth the travel. You start looking at your hourly rate in relation to amount of time devoted to work and it's horrendous. My work day was 10 hours and 15 minutes, add over 3 total hours of travel a day and it equals a terrible life. You also get assigned a "mentor". Maybe you get a good one. I got one that had less sales experience than me and she was extremely condescending. Very unprofessional with limited knowledge. People there are just roo inexperienced.

    Advice to Management

    Well you guys are doing what you're doing and it's successful for you. Brokerage isn't going to last forever though and I know management knows that. Can't beat pallet rates from the big guys and the technology isn't innovate at all like you claim. Not much value to sell for the educated customer.


  9. "Not so much........."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales in Chicago, IL
    Current Employee - Inside Sales in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Fun environment, great people, ok

    Cons

    Everything else, feel terrible when you get home

    Advice to Management

    Be more reasonable and set better goals


  10. Helpful (1)

    "Took advantage of recent hires..."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Account Manager in Chicago, IL
    Current Employee - National Account Manager in Chicago, IL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Young environment
    Growing business
    Good local scene

    Cons

    Poor pay
    Old after a couple months

    Advice to Management

    Promotions are not available, training is too long and takes the wind out of your sails fast. Ok for a first job but you can make more bartending three nights a week...


  11. Helpful (3)

    "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales
    Current Employee - Inside Sales
    Recommends
    Approves of CEO

    Pros

    Culture, Location, People, Growing, Nice

    Cons

    Computer all day, Boring, Freight Sales

    Advice to Management

    Just do it



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