Echo Global Logistics Reviews | Glassdoor

Echo Global Logistics Reviews

Updated June 21, 2017
435 reviews

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435 Employee Reviews

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Pros
  • I enjoy working at Echo it is a very Comfortable and Friendly work environment (in 46 reviews)

  • Over the course of those 6 years I've seen two things remain constant; great people and great culture (in 29 reviews)

Cons
  • Early start daily and long hours (in 25 reviews)

  • Commission structure needs serious adjusting (in 20 reviews)

More Pros and Cons

  1. "Good place to get experience, but thats it."

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Echo Global Logistics full-time (Less than a year)

    Pros

    Relaxed atmosphere and great culture

    Good place to learn and develop new skills

    Great, well intentioned employees

    Cons

    No room for growth long term

    Development and promotions depend on supervisors, who can be biased/not recognize employee potential due to being busy themselves--very few eyes from the outside checking in

    Advice to Management

    Management has good intentions, but as the company grows its very easy to miss recognizing talent that ends up leaving due to lack of appreciation. Do not let decisions or recommendations for promotions be left solely to supervisors. Instead, create opportunities for other departments as well as team members to give feedback--these people interact with each other every day and can provide valuable insight into each other that a supervisor may not be able to. Echo's strength is in its people, but I can see those people leaving to their competitors with their newly developed skills and talent if things haven't changed.

    Echo Global Logistics Response

    Jun 16, 2017 – Recruiting Coordinator

    We truly appreciate the advice. Being a large company like Echo, we understand that it is possible to feel lost in the crowd at times. We recognize this and have implemented multiple tools to help be ... More


  2. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Echo Global Logistics full-time

    Pros

    Very fun work culture to be a part of.

    Cons

    Company is so big at times you feel lost in the numbers.

  3. "Job out of College"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Echo Global Logistics full-time

    Pros

    Young workforce, and generally nice

    Cons

    Extremely Underpaid and in a dying industry

    Advice to Management

    Can beer Friday to pay people who work on Saturdays. Make the hours uniform for the entire company. Hire less people and pay the people you have more.

    Echo Global Logistics Response

    Jun 16, 2017 – Recruiting Coordinator

    Thanks for the review! As our business continues to grow, we need more employees to support new and growing accounts; as well as continue to grow our company within this massive industry. We have a ... More


  4. Helpful (2)

    "Okay place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Analyst in Chicago, IL
    Former Employee - IT Analyst in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Echo Global Logistics full-time (More than a year)

    Pros

    Knowledgeable Infrastructure I.T. Manager.

    Cons

    Professionalism and process is lacking but it doesn't make your day unmanageable just causeless challenging.


  5. Helpful (3)

    "Good Opportunity with Potential to make a lot of money but dependent on timing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Chicago, IL
    Former Employee - Inside Sales Representative in Chicago, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Echo Global Logistics full-time (More than a year)

    Pros

    Good benefits, fun atmosphere with provided beers on Fridays,

    Cons

    Basically having to pay your dues to make money. Most of the large accounts are handled by older employees and nepotism is prevalent. Best advice is to make friends on the customer rep side so they send you orders. Stressful, spend most of your time putting out fires. This job exists because companies don't want to deal with the hassles

    Advice to Management

    Try to encourage employee retention

    Echo Global Logistics Response

    Jun 16, 2017 – Recruiting Coordinator

    We appreciate the honest feedback. Our sales roles are entry level, so creativity and hard work play a large part in growing your book of business to become a successful rep. Those that enjoy a ... More


  6. Helpful (3)

    "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I worked at Echo Global Logistics full-time

    Pros

    Good online system and publically traded

    Cons

    Mentally abusive- disconnect between upper management and lower level

    Advice to Management

    Hire a new HR team


  7. "Had a great company culture"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Echo Global Logistics full-time

    Pros

    Strong culture, fun, energetic, vibrant

    Cons

    When I was there the exec structure was a bit in flux

    Advice to Management

    Try and continue to hire outgoing and kind people.

    Echo Global Logistics Response

    May 4, 2017 – Recruiting Coordinator

    Thanks for the advice! Our recruiting team works hard each day to find hardworking individuals that would fit into Echo's company culture.

  8. Helpful (1)

    "terrible"

    Star Star Star Star Star
    Current Employee - Client Sales Representative in Chicago, IL
    Current Employee - Client Sales Representative in Chicago, IL

    I have been working at Echo Global Logistics full-time (More than a year)

    Pros

    none except cool people on your team

    Cons

    everything is terrible pay is so low saturated industry, favoritism.

    Echo Global Logistics Response

    May 4, 2017 – Recruiting Coordinator

    We are sorry that you had such a negative experience at Echo. We are always willing take advice from our employees, and wish you the best of luck!


  9. Helpful (1)

    "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Solutions Executive in Chicago, IL
    Current Employee - Client Solutions Executive in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than a year)

    Pros

    lots of incentives, good opportunities, you have a lot of flexibility, good people great office space.

    Cons

    logistics industry can be tedious, long sales cycle, not easy to reach commissions

    Advice to Management

    help us reach commissions faster
    create more opportunities for advancement


  10. Helpful (1)

    "STAY AWAY FROM HERE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive
    Former Employee - Senior Account Executive
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Echo Global Logistics full-time (More than 5 years)

    Pros

    Decent LTL package and their managed LTL program is unique. Outside of LTL the pros just about stop at that point

    Cons

    -They pride themselves on being a technological innovator in the industry but When they acquired Command they actually kept the bulk of the programs we designed in house. Our programs now what their entire platform is based on. The few programs that are native to Echo are outdated and highly inefficient.
    -The vast majority of carrier reps have been there less than 2 years so their purchasing power really isn't all that competitive. This makes sense when you realize that their turnover is sky high
    -Their commission structure is constantly evolving and transparency as to your own earnings couldn't be worse. At Command transportation we had an itemized inventory for every single load we moved and how much commission was won or lost. This is not the case at Echo. You have to jump through many hoops to see the real money you're making.
    -Overall, they've acquired too many companies and don't know which way to go. They aren't an efficient company don't do nearly enough for their reps.

    This is a great industry to be in but Echo has started to turn and burn employees for their own bottom line. If you want to press your luck and try it then that's up to you. However, I think most people will have better luck both personally and financially at a smaller, more nimble firm.

    Advice to Management

    There's a reason you're stock was trending at a 52 week low last month.

    Echo Global Logistics Response

    Apr 25, 2017 – Recruiting Coordinator

    We understand the frustration that comes with an integration and know working through the different kinks can be difficult. The companies we acquire are a strategic move to help leverage different ... More


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