Echo Global Logistics Reviews | Glassdoor

Echo Global Logistics Reviews

Updated July 20, 2017
446 reviews

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Pros
  • I enjoy working at Echo it is a very Comfortable and Friendly work environment (in 47 reviews)

  • The Dallas branch exemplifies the "work hard play hard" mentality very well (in 17 reviews)

Cons
  • Long hours, micro manage, not a great life/work balance (in 26 reviews)

  • The commission structure is a rat race (in 21 reviews)

More Pros and Cons

  1. Helpful (3)

    "I wasted a yr with Echo! They get you hyped up and promise the best of everything. no future with this company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Logistics Sales Coordinator
    Former Employee - Logistics Sales Coordinator
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Echo Global Logistics full-time (More than a year)

    Pros

    A small stepping stone on the transportation industry. Don't bother applying. Run away! They just make you do the same repetitive thing each day while the upper management gets a plan go on trips their overall system also sucks big time with lots of hours getting nowhere and making no money.run run run away. There are much better companies to work for
    !

    Cons

    Stock holders are what this co cares about most. Upper management is overpaid. Employees underpaid big time! There is no team playing here is a cutthroat horrible company to work for.

    Advice to Management

    They hire a bunch of young college Cowboys. Theymake the little people do all the grunt work while the upper upper management gets all the big salaries it is nothing but a laughing joke I would rather work at target and work for this company

    Echo Global Logistics Response

    Feb 17, 2016 – HR Representative

    Thanks for the review. There's no question that a position in logistics is a hard job, and you're right that we demand a lot from our team as one of the top rated 3PLs in the industry. We believe in... More


  2. Helpful (3)

    "Joke of a company."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Consistent paycheck. Nice office. (Not really) terrible. Im writing words just to write words for this app. Don't work here..

    Cons

    Long 9-10 hour days. No breaks. Had to work at your desk on a lunch break. Next to impossible to excel.

    Advice to Management

    Quit...

    Echo Global Logistics Response

    Apr 5, 2016 – HR Representative

    Thanks for the review, hoping you found an opportunity that is a better fit for you.

  3. Helpful (1)

    "CIO without technical skills or business acumen"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Chicago, IL
    Current Employee - Software Engineer in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Echo Global Logistics (More than 8 years)

    Pros

    Beer Fridays, happy hours, social events

    Cons

    No structured career progression, lack of leadership and communication from management

    Advice to Management

    become leaders of technology, become "hands-on" and get involved


  4. Helpful (4)

    "Understand what it is"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Echo Global Logistics full-time (More than 5 years)

    Pros

    Gain entry level work experience, easygoing co-workers

    Cons

    Echo has had extreme difficulties with turnover. They are currently conducting lunch and learns where they provide employees who have been around more than a 1-2 years to ask why they have stayed. The number of employees with stay after year 1 is 40%. 40%! THIS IS A HORRIBLE RETENTION NUMBER. The job market can be scary at entry level. When you interview know the different types of commission structures and ask questions about how quickly people begin making commission. On average most sales reps do not break through commission for a year and a half 2 years of time. You also are not paid until your customers pay, and companies who work with logistics companies are notorious for paying late. They do not tell you this, they dance around it because they know this is not competitive with there competitors. If necessary use this to get that experience and get out, there is little room for growth and every year they cut commissions for existing reps. They do not want to invest in you because so far they have made stock holders happy and thats the bottom line: if you leave its because you didnt work hard enugh, you didn't put in the hours, "logistics isnt for everyone" Get in and get out. Plenty of other fun, young places to work that will invest in you pay you or both.

    Advice to Management

    Its probably too late.

    Echo Global Logistics Response

    Jun 20, 2016 – HR Representative

    Thank you for your review. We are aware of our turnover rate and we have done extensive work digging into finding out what causes our turnover, and what is a healthy rate for our company.We have... More


  5. Helpful (6)

    "No career or future here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Echo Global Logistics full-time

    Pros

    -Casual dress code
    -Positive reviews are begged for

    Cons

    -Lack of trust and respect for employees
    -So many politics
    -Many disgruntled and unhappy employees in all departments
    -Learning and Development is a joke (no direction, poor standards, amateur, just a mess!)
           -revolving door due to horrible management (no experience, no clue, bad style......)
    -Unprofessional: NO INTEGRITY gossip by management, hr, etc.
    -Low pay and low budgets
    -Poor communication
    -Smoke and mirrors

    Advice to Management

    If you really want to take feedback seriously, actually do something about it instead of telling everyone how you take it seriously. Consider reviewing management and replacing poor ones with LEADERS who have a clue. Do what is right - stop with the politics, unprofessional ways and excuses!

    Echo Global Logistics Response

    Jun 29, 2016 – Sr. Manager, Talent Optimization

    Thank you for the review. I’m sorry you felt a lack of trust between employees – we expect the utmost respect out of all employees and do not tolerate an environment where people feel disrespected or... More


  6. Helpful (11)

    "Toxic culture where you'd least expect it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Social workplace geared at attracting young talent
    Ambitious, smart workers

    Cons

    Executive leadership should listen up. You have a toxic culture brewing in the worst of places. You wonder why nepotism is repeatedly mentioned in our Glassdoor reviews? It's not helped when the team who should be driving our culture is the worst offender. You're being fooled. I've seen talented leaders leave our company because of favoritism and a lack of support from leadership. If we can't get it right on our own team, how can you possibly believe it's going to be successful throughout Echo? Start at the top and you'll find your biggest offender.

    Advice to Management

    Open your eyes.

    Echo Global Logistics Response

    Apr 20, 2016 – CEO

    Thank you for your feedback. As you know from your time here, an open door policy with leadership and positive company culture where our employees can thrive is of the upmost importance to me as we... More


  7. Helpful (3)

    "toxic management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Echo Global Logistics full-time (Less than a year)

    Pros

    it's like a bus with really really wide doors, it's easy to get in.

    Cons

    direct manager was a complete micromanager, even though she would repeatedly say she was not.. did i mention she was a deceiving witch?? i still think of instances of when i was being micro'd and it gets my blood boiling. i've had such a better experience in my career after leaving the company, that it makes me wonder how some of the toxic management can stay with the company. there was even an instance where a manager rudely interrupted me while explaining something, and when i tried to continue, they asked why i was overtalking them... like WTF, do you want to know or not? can i not prove a point? i think ECHO is afraid to teach management how to perform with honesty and respect... too much favoritism... there's probably a REALLY good correlation to the company's turnover and management styles. SO GLAD I LEFT!!!!!!!

    Advice to Management

    take responsibility and own up to the complaints made by your employees. hear the employee out rather than the direct manager. train managers to be more effective at their job - even confidence counseling i could see benefit some... why have managers micromanage when

    Echo Global Logistics Response

    Apr 20, 2016 – HR Representative

    We appreciate your opinion and taking the time to write a review on your time with Echo. We rolled out manager training over the past year or so. As a company that puts a lot of value in promotions... More

  8. Helpful (4)

    "The Truth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Echo Global Logistics (More than 3 years)

    Pros

    "Beer Friday", just kidding. You get to work with a lot of different personalities and it's a casual atmosphere, although both of those could be said for a lot of workplaces these days.

    Cons

    The work is monotonous, the hours are long, and the base pay is weak. Hitting commission and making money are almost two different things entirely. There doesn't seem to be any development of talent in any department or at any level. To be successful at Echo seems less dependent on ability or work ethic and more so on your ability to outlast your peers. It is an unofficial company tradition to give a congratulatory round of applause when people quit... That kind of says it all.

    Advice to Management

    Train and develop your people. Follow the model of every other company and give people bonuses or raises based on performance. It means more than a "badge".

    Echo Global Logistics Response

    Apr 20, 2016 – HR Representative

    Thank you for sharing your review! We understand that the hours are long and the work can be tough, which is why we strive to give our employees a great atmosphere and culture. We believe that by... More


  9. Helpful (1)

    "National Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Echo Global Logistics full-time (More than a year)

    Pros

    Great work environment, laid back dress code, you work with great people, great entry level sales job

    Cons

    Difficult sales goals, limited opportunity for growth, not a career


  10. Helpful (3)

    "Broker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    No one micromanage. That's it.

    Cons

    Management lies to you during the interview. Dont believe it when they say they are committed to the long haul. They doubled our sales goals overnight. 80% of seasoned brokers who make alot of money have quit. The new employees struggle and rarely make quota now that corporate raised it. The new culture uses new reps to source leads and then fires them. The environment is noisy and roudy and unprofessional. New people seem scared when they see how hard it is. When it comes to the Command merger, they'll rip accounts you've been working on right out from underneath you. The young ones talk about smoking pot all the time and watch movies on their computer. Management doesn't care. Churn is probably 70%. If you need a placeholder this is great but not long term. If you get on, keep looking.

    Advice to Management

    Stop overselling the job to new people. Be more realistic about what the job is. Tell them it's sink or swim like real estate instead of a long haul. You know the churn is high, so don't lie about it to new people.

    Echo Global Logistics Response

    Aug 29, 2016

    I’m sorry to hear you didn’t feel informed during your interview process about what this job entails. We work hard to be able to provide transparency during everyone’s interview, as we know this job... More


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