Eddie Bauer Reviews | Glassdoor

Eddie Bauer Reviews

Updated June 21, 2017
530 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Eddie Bauer President & CEO Michael Egeck
Michael Egeck
183 Ratings

530 Employee Reviews

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Pros
Cons
  • No work life balance from upper management therefore employees are expected to works insane hours (in 36 reviews)

  • Minimal communication/development from upper management (in 38 reviews)

More Pros and Cons

  1. "Not bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in King of Prussia, PA
    Current Employee - Assistant Manager in King of Prussia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Eddie Bauer full-time (Less than a year)

    Pros

    Great benefits, extremely competitive pay, rewarding job if you're ready to work your butt off

    Cons

    Work life balance can be incredibly difficult to manage - above normal last minute changes to schedules to meet the needs of the business for a retail setting.

    Advice to Management

    Get it together. Ever-changing pricing files makes for a heavy workload while remaining customer focused.


  2. "You can do better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Co-Manager in Morton Grove, IL
    Current Employee - Store Co-Manager in Morton Grove, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Eddie Bauer full-time (More than 5 years)

    Pros

    Good pay, great benefits, competitive merchandise discount

    Cons

    No work life balance
    Very little manager communication
    Often missing featured products

    Advice to Management

    Constantly changing pricing, especially mid- day is not a "smart financial move"- it takes a lot of time away from selling and confused customers. Distribution us a mess, and costs every single store thousands of dollars in lost sales. This company is making many poor, panicked decisions.


  3. "Living my adventure!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Manager in Chesterfield, MO
    Current Employee - Associate Manager in Chesterfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eddie Bauer full-time (Less than a year)

    Pros

    This company gives me the resources and empowerment I need to excel in my career. I get support from all levels of management within this company and they truly care about my success as an individual just as much as the success of the company. They are 100% about the customer and stand behind it with their creed and guarantee. Not satisfied with the product or customer service?? Eddie Bauer will always make it right!! They encourage me to live my adventures in life. Whether it is traveling, staying active, or simply taking time off to be with my loved ones, Eddie Bauer supports my life's adventures.

    Cons

    I don't have any at this time. If I ever had a concern, I know I could go to any of the upper management, including my District Director, and they would assist me with resolving that concern.

    Advice to Management

    Keep up the great work and continue empowering your people to lead the way in the retail industry. I'm super excited to see what Eddie Bauer has in store not only for my career but also for the future of the retail experience!!


  4. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lenexa, KS
    Current Employee - Anonymous Employee in Lenexa, KS
    Recommends
    Positive Outlook

    I have been working at Eddie Bauer full-time (More than 3 years)

    Pros

    Flexible hours
    Great pay
    Room for advancement
    Great training program

    Cons

    Holiday Hours
    Not a whole lot of negatives to say about Eddie Bauer

    Advice to Management

    Work on product replenishment
    Looking for Smart, motivated people to hire.


  5. "Good environment and Fantastic Training"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in New York, NY
    Former Employee - Sales Representative in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Eddie Bauer full-time (More than 3 years)

    Pros

    Good environment and team engagement activities.Very enjoyable to work there.

    Cons

    Messy management.... Lack of plans to bring up talents


  6. "Listen up!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Bellevue, WA
    Current Employee - Manager in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Eddie Bauer full-time (More than 3 years)

    Pros

    - Discount (50-60%)
    - PTO (minimum 5 weeks)
    - Employees (they'll be the only friends you have)

    These don't affect your life's purpose, read on...

    Cons

    -Just like every other clothing retailer, you're going to sell clothes to people who don't necessarily need them, and you'll leave everyday thinking, "there's got to be more in this world..."

    You'll eventually notice that your purpose in life is not to sell clothes, but to make people happy, because at the end of the day, even if you made every customer super happy. Your numbers are more important... If you want to sell clothes, great! Don't get caught up on the "Live your Adventure" hype... cuz you won't.

    Advice to Management

    Keep doing what you're doing, it's not going to improve anytime soon...


  7. Helpful (1)

    "Avoid at all costs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Bellevue, WA
    Former Employee - Sales Associate in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Eddie Bauer part-time

    Pros

    - generous discount
    - inside a mall

    Cons

    -Management is a disaster, especially general manager.
    -Terrible pay, min wage.
    -Unequal pay among employees. Someone thats been working at the store for one year will get payed significantly less than a new hire simply because management does not want to ask corporate for raises.
    - Manager does not car about employees, only cares that the store is making money.
    -Biggest turnover I have ever seen in any retail store, in one year i went through, 6 different assistant managers.

    Advice to Management

    Need a new general manager that can actually do their job well.


  8. "Good discount but..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Syracuse, NY
    Current Employee - Sales Associate in Syracuse, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Eddie Bauer part-time (More than a year)

    Pros

    Great discount, quality products, good training program, very diverse staff

    Cons

    They push individual sales goals very hard and very fast, they only hire associates with experience, not a very close knit team,


  9. "Overall, working here was an okay experience."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Guide in Chicago, IL
    Former Employee - Sales Guide in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Eddie Bauer (More than a year)

    Pros

    -Amazing products
    -Our customers were wonderful!

    Cons

    -No growth potential
    -Competitive, cutthroat environment

    Advice to Management

    Don't place so much value on sales numbers. Instead, focus on creating a memorable experience for customers, and the numbers will come naturally. Listening to the customer is most important. Also, don't micromanage employees. Not everyone needs to say the exact same words when making a sale. If we do, we sound robotic.


  10. "Sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Jackson Hole, WY
    Former Employee - Sales Associate in Jackson Hole, WY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Eddie Bauer part-time (Less than a year)

    Pros

    This Eddie Bauer is located downtown Jackson, great location. Really nice place to work and great management team. Flexible schedule when needed.

    Cons

    The environment of this store can feel very corporate with some of the demands. Not a great break room although that may have changed by now.


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