Edelman Reviews in London, England | Glassdoor

Edelman London Reviews

Updated January 29, 2017
45 reviews

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London, England (UK)

3.1
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Edelman President and CEO Richard W. Edelman
Richard W. Edelman
30 Ratings

45 Employee Reviews

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Pros
  • The company culture is amazing-- people work hard and care about their work but have a great work/life balance (in 84 reviews)

  • great and smart people to work with (in 94 reviews)

Cons
  • Not the easiest for work/life balance (in 214 reviews)

  • Long hours, occasionally have to work weekends (in 135 reviews)

More Pros and Cons

  1. "Cool company"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    I worked at Edelman full-time

    Pros

    Great buzzing atmosphere, good benefits

    Cons

    No cons to add at this time


  2. Helpful (1)

    "Great culture, diverse work, high-profile clients"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in London, England (UK)
    Current Employee - Account Executive in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edelman full-time (More than a year)

    Pros

    The work is varied, stimulating and largely based on high-profile clients and/or campaigns. It's a very young employee-base (most under 35) with lots of exciting company wide events and social perks. Lots of upward mobility and opportunities to carve out one's own niche.

    Cons

    For an account executive, the work can often be menial and unchallenging. Work / life balance linked to compensation is poor. Long hours are not reflected in pay.


  3. Helpful (4)

    "Great for gaining experience and skill building but not sustainable working longer-term"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in London, England (UK)
    Former Employee - Account Manager in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Edelman full-time (More than 3 years)

    Pros

    Dynamic and creative teams; opportunities to build a wide variety of PR and marketing experience quickly; commitment to training and skill development for staff; young and passionate people

    Cons

    Slow to recognise and promote; slow to hire; will staff accounts using freelancers working remotely; fosters a blame culture; will put inexperienced people in positions of responsibility without sufficient oversight; too top heavy in levels; choose clients over staff wellbeing; encourage long hours of working across all levels

    Advice to Management

    Accounts are rarely staffed appropriately for the work often relying on team members to work long hours or across broad level gaps or to rely on freelancers to support delivery which is a highly stressful way of working. Management are often not solutions orientated enough in helping to over comes this. It is also not uncommon for more junior team members to be working 50-60 weeks with part time Directors working Considerably less. There is a blame culture when things go wrong and there seems to be a need to know who is at fault rather then dealing with it as a team. Promotions are slow to happen and despite working at the level above you for long periods, across multiple accounts, you must be seen to do everything perfectly 100% of the time to get the promotion which damages moral - there isn't a pragmatic approach to promotion allowing for ironing out of minor rough spots at the next level. Accounts are often chosen for the opportunity they bring rather than whether they are the best fit for the team which makes working on the accounts difficult and disheartening; there is a releuctabcy to fire clients even when they prove to be difficult and are clearly the barrier to delivery of projects and the well being of teams.

    Edelman Response

    Jan 19, 2017 – Edelman

    Thank you for your comments. It is great to know that you valued the training and development provided. We are hugely committed to the growth of our employees so this is positive. However, I would be ... More


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  5. "Joke company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PR Assistant in London, England (UK)
    Current Employee - PR Assistant in London, England (UK)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Edelman full-time (Less than a year)

    Pros

    You get a Free bar and nibbles every Friday afternoon, nice office and that's about it TBH there isn't many

    Cons

    Terribly snobby company, bully management tactics and if your face doesn't fit your out the door I wouldn't recommend to anyone

    Edelman Response

    Jan 19, 2017 – Edelman

    Thank you for your review. I'm concerned about some of your statements as we pride ourselves on treating all employees equally and with respect. At Edelman, we are continually working to create an ... More


  6. "Good teams, bad work/life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Edelman (More than 5 years)

    Pros

    Great people to work with and an excellent global network

    Cons

    High pressure with not enough life/work balance

    Edelman Response

    Jan 19, 2017 – Edelman

    Thank you for sharing your experience with us. I am delighted to hear that you enjoyed working with your colleagues in London and that you also saw the benefits of working within a global ... More


  7. "good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Developer in London, England (UK)
    Former Employee - Senior Developer in London, England (UK)
    Recommends
    Approves of CEO

    I worked at Edelman full-time (More than a year)

    Pros

    Pushed to challenge yourself
    Work in cutting edge things

    Cons

    Not very structured
    Often asked to do the difficult as if its very simple
    Tech staff not valued as much as the PR core business

    Advice to Management

    Respect your tech staff because they are your future


  8. Helpful (2)

    "Great place to build a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edelman full-time (More than 10 years)

    Pros

    Has the scale and ambition to ensure that there are always new opportunities for people with ideas and energy. Great clients and diverse range of work. International culture and careers. Independence means it can blaze its own trail and make the case for communication at the centre of a marketing strategy.

    Cons

    People who come from smaller agencies can feel lost at first. Given the size of the business, the experience can vary significantly between different teams, so don't just find out about Edelman, find out about the team you will be joining.

    Advice to Management

    Never get complacent. Like every agency, diversity is a challenge so keep looking in new places for talent. Never cut the free toast.

    Edelman Response

    Oct 19, 2016 – Chief Human Resources Officer

    Good advice here. We will definitely never get complacent about our search for talent as well as news to build capability. Like you, I love the toast!


  9. Helpful (1)

    "Excellent agency"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Vice President in London, England (UK)
    Former Employee - Senior Vice President in London, England (UK)
    Recommends
    Positive Outlook

    I worked at Edelman full-time (More than 3 years)

    Pros

    Collaborative environment with an exceptionally supportive senior management team
    Investment in new technologies and platforms to ensure they kept pace with industry change
    Great team spirit
    Paid above market salary with benefits

    Cons

    There is a potential to get lost within a big firm so hard to stand out

    Advice to Management

    Keep doing what you're doing, you remain the standard by which others measure themselves


  10. Helpful (1)

    "A fantastic organisation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edelman full-time (Less than a year)

    Pros

    Great working culture.
    Plenty of freedom to express ideas
    Great benefits
    Plenty of support from line/senior managment

    Cons

    The only thing is sometimes the lack of ownership from senior stakeholders to make quick decisions. A symptom of mutual respect for each other.

    Advice to Management

    Keep re-investing and empowering in your people.


  11. Helpful (7)

    "How they ended up in the Best Companies to work for list is a MYSTERY"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Edelman full-time

    Pros

    _Somewhat generous holidays allowance. However you are too exhausted to enjoy those by the time you get to your holidays.
    _Amongst the general horribleness you will find some very good, kind and dedicated individuals and they do make life at Edelman a tiny bit better.

    Cons

    _Sweatshop hours. No rewards for all the hard work you will put in. Especially up to level 4 (AD). Juniors are in the office at all hours AND crying, people collapse from exhaustion. And it's not once in a while. Flag this and you will be told by your senior management team to keep your mouth shut if you want to be considered for promotion. Would you call that bullying? I will let you decide.
    _Politics, politics, politics. Senior management's inability to settle their bickering and their utter lack of vision are getting in the way of good people producing good work. Senior management can be seen openly criticizing other senior members of the team in front of juniors.
    _Expensive rates: a lot of clients struggle with the ratecards (and you will to if you're somehow in charge of negotiating new budgets... and then be blamed for it).
    _Office space is dreadful. People squished like sardines - not what you would expect of a 'leading' comms marketing firm' (whatever that means)
    _Global firm but getting opportunities abroad is actually tricky

    Advice to Management

    Where do we even start here...



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