Edelman Reviews | Glassdoor

Edelman Reviews

Updated April 26, 2017
1,033 reviews

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3.7
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Edelman President and CEO Richard W. Edelman
Richard W. Edelman
807 Ratings

1,033 Employee Reviews

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Pros
  • Edelman has a great work life balance (in 86 reviews)

  • great and smart people to work with (in 96 reviews)

Cons
  • work/life balance isn't a top priority for management (in 224 reviews)

  • The pay is just sufficient despite the long hours you work (in 145 reviews)

More Pros and Cons

  1. Helpful (3)

    "Great company for smart, hard working people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Vice President in Detroit, MI
    Current Employee - Senior Vice President in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edelman full-time (More than a year)

    Pros

    I get to work with the smartest, most creative people in the business.

    If you know how to ask for opportunities - and can tie ideas back to how it will help the business - you'll succeed here.

    If you're willing to work longer hours for big new business opportunities or raise your hand for new opportunities, this is the place for you.

    If you're aggressive about finding a mentor and learning, you'll love Edelman.

    The Edelman brand has great cache.

    The network is huge - and the name recognition is excellent.

    Cons

    I am disappointed to see some of the other reviews; the experiences they describe are so different than mine. I do think Edelman is only for a certain type of person. No one is going to give you a roadmap for your career at Edelman - you really need to carve your own path.


  2. Helpful (1)

    "Very Good for a Corporation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in New York, NY
    Current Employee - Administrative Assistant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edelman full-time (More than a year)

    Pros

    Some pros include constant free food left over from catering events, open atmosphere to encourage conversations (see cons), and a clear strive to improve culture (see cons).

    Cons

    Much like many other places, there is a lot of criticism without the constructive conversations to help you improve, cutting costs across the firm often means "restructuring" and cutting back on employee culture activities/bonding opportunities.

    Advice to Management

    Management would benefit from being more of a coach to the younger staff, helping them improve and grow instead of just delegating work and getting upset when things aren't perfect. There could easily be more transparency across the firm and more interaction between departments.


  3. Helpful (1)

    "Edelman - happy but not challenged"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Supervisor in New York, NY
    Current Employee - Account Supervisor in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edelman (Less than a year)

    Pros

    learning a lot, big name brands

    Cons

    cliquey, lack of creativity, too big


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  5. Helpful (2)

    "Mixed Bag...Things need to change"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Supervisor in New York, NY
    Current Employee - Account Supervisor in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Edelman full-time (More than 3 years)

    Pros

    Great brand name recognition.
    Good resume builder.
    Most of the people who work at Edelman are brilliant in what they do (however, not leveraged in the right way).
    Great place to network and build a personal brand.
    Clean facilities.
    Great onsite breakfast and lunch.
    IT is superb.
    Client roster is the best in the business.
    Departments do try to have happy hours and host events for employees in order to promote camaraderie.
    Benefits are ok.
    Edelman prides itself in high standards around ethics and integrity, which they do have.
    C-Suite leaders, do take time to speak with employees in passing and keep current on how people feel, but not sure how much action comes from that?

    Cons

    The organization is moving towards an integrated marketing approach, building out Digital & Creative capabilities which are strong, but, the growing pains are real; and the impact to employees is felt. Morale is low, leadership lacks effective communication, and we have zero transparency around the actual state of the business. People leave all the time, and the organization does nothing about it. Leaders continue to load up tired and overworked employees. Going to HR is futile. They will not help you and have no development/training plans for individuals. You will get promoted, however, moving levels does not mean anything, other then a title change. If you want to go places at Edelman you have to brown nose with senior leaders, or leave. All systems are outdated, lots of internal politics (especially because of people who have are "lifers", but have no idea what is actually relevant in the market anymore) which makes it impossible to get work done, processes are redundant. Zero insight into the work happening in other regions, and everything is based on utilization and bill-ability with clients. No work-life balance.

    Advice to Management

    Be transparent and follow through on promises. Build in more flexibility to work across different accounts or teams. Provide trainings around integrated marketing and digital


  6. Helpful (10)

    "It's O.K. but for an agency "O.K." means dying."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in New York, NY
    Current Employee - Vice President in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Edelman full-time (More than 3 years)

    Pros

    The offices are pretty nice: clean, mostly quiet with a lot of opportunities for social zones.

    Office equipment is top notch especially computer hardware: however, the software is terrible usually with offices and divisions sharing a scant number of licenses or seats that would allow employees to take themselves to the next game.

    Client roster is impressive but any medium-sized advertising or tech agency can easily steal most of their clients. I know because I'm leaving to go to a smaller firm that's opening up a PR shop in two or three months.

    Cons

    Most of the employees aren't particularly bright: they don't know any software program other than Powerpoint. In fact, most of them don't even know Powerpoint really well. So, it's hard to give clients "the best" when an account executive in Digital doesn't know the difference between Photoshop and Microsoft Paint.

    You'll quickly find this out when an executive is standing in front of a room of some of the world's wealthiest, smartest, and powerful people with a presentation that looks like a hot mess. It's because, I swear, when it comes to pitches, proposals, wireframes and prototypes... the company employs like seven whole designers at any given moment.

    And parts of the senior leadership claims to be experts in esoteric and dubious advertising and marketing "sciences" but can't even write a lick of code. And we're not even talking about real programming. They don't even know how to do a regression analysis in Excel much less write a function in python or tweak the CSS of a site.

    And that makes it hard to sell to your clients when you don't even know what a KPI is, how to track it or the technology that makes it work. As they move into this "communications marketing" model, everyone should have a basic working knowledge of modern technology in the context of marketing, advertising and media. That means the company is paying an executive a large sum of money that everyone else has to produce and work even more to pay for these wastes of space.

    Certain employees are there because of nepotism. They're even worse than the know-nothings. That's because they are so insanely stupid they haven't even realized they were hired because of a family friend, spouse or they are related to the client. So, they think they actually know things. These people are morale and profit blackholes. I'm not sure why they aren't locked away on their own floor never to interact with the employees who actually work and are there based off merit but if you have to keep them, isolate them off to their own existence.

    They also claim you can apply inside of the company and grow as an individual but I've seen about 2 whole people move divisions in the 3-plus years I've been here.

    Advice to Management

    In all sincerity, I think you need to spend more time pushing your employees to show they are capable of growing and expanding Edelman as we wander farther into the digital and data-driven realm and fire or train those who don't. Also, you should probably double the size of your creative departments. And pay competitively.

    Seriously, a VP at Edelman makes about as much as a junior designer at Droga5.

    Edelman Response

    Mar 20, 2017 – Edelman

    Your comments and feedback are certainly unsettling. For most employees, not only do they typically find their colleagues smart and savvy, but they rate the people at Edelman as their favorite thing ... More


  7. Helpful (1)

    ""Diversity" without inclusion is like having a book without reading it."

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook

    Pros

    I can't think of any.

    Cons

    -Subtle behavior is used to drive minorities (especially AA) out of the firm
    -Lots of negative subconscious (non-blatant) bias against minorities in general
    -No effort put in by HR, senior leadership, or HQ toward creating an environment that is actually inclusive
    -No safe spaces/very low morale of minorities in the office

    Advice to Management

    Just because most are afraid to speak up and fear retaliation, please know that we are very aware of what is going on in this office. It is toxic and demeaning every single day.


  8. "Great agency for growth opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in New York, NY
    Current Employee - Vice President in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Edelman full-time (More than 8 years)

    Pros

    great and smart people to work with. amazing opportunities to learn all about the world of PR and access to great creative minds.

    Cons

    Works to be done on inclusiveness and women leadership.

    Advice to Management

    Expand on women empowerment opportunities and leadership skills. More training.

    Edelman Response

    Feb 28, 2017 – Edelman

    Thank you so much for your thoughtful review. I'm so glad you're learning and accessing all the creativity around you. I encourage you to join GWEN and to reach out your manager or local HR person ... More


  9. Helpful (1)

    "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edelman full-time (More than a year)

    Pros

    Lots of room to move up and around. Lots of opportunities and clients. Established HR system.

    Cons

    Very rigid raise and promotion process since it's a large company. Difficult to move up without being aggressive.


  10. Helpful (1)

    "Solid Company with ethics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fairfax, VA
    Current Employee - Anonymous Employee in Fairfax, VA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Clients are taken care of and the advisors are experienced. Upper management encourages helping all clients no matter if they have investable money or not. The mission is educating people. Also Ric's books are given away free in an effort to educate.

    Cons

    No company is perfect but I cannot think of a meaningful area where the company is lacking. Clients get good and consistent advice.

    Advice to Management

    I trust that our leaders will continue to guide the firm through an industry that is changing rapidly due to technology.

    Edelman Response

    Jan 19, 2017 – Edelman

    Thank you so much for your thoughtful review. It's great to be recognized for the efforts we are making to keep the firm at the forefront of the rapidly changing global landscape. Maria O'Keeffe ... More


  11. Helpful (1)

    "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategic Planning Manager in Chicago, IL
    Current Employee - Strategic Planning Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edelman full-time (More than a year)

    Pros

    Best PR/Communications agency in the UK

    Cons

    Very dynamic agency not for everyone, but great for dynamic people


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