Edelman Reviews | Glassdoor

Edelman Reviews

Updated July 12, 2017
111 reviews

Filter

Filter


1.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Edelman President and CEO Richard W. Edelman
Richard W. Edelman
53 Ratings

111 Employee Reviews

Sort: PopularRatingDate

Pros
  • Edelman has a great work life balance (in 86 reviews)

  • great and smart people to work with (in 99 reviews)

Cons
  • Work/life balance could be better for full time employees (in 225 reviews)

  • The pay is just sufficient despite the long hours you work (in 148 reviews)

More Pros and Cons

  1. Helpful (6)

    "Managing Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Edelman full-time (More than 3 years)

    Pros

    Very solid digital practice. Good training ground for junior staff.

    Cons

    Offices operate as silos due to an antiquated geographic P&L structure. Client work is often mis-staffed so that offices may hoard revenue as opposed to best serve their clients. Fiefdoms and poor behavior by their ring leaders are tolerated, including by the highest levels of leadership. Internal politics negatively affect the work environment on a daily basis. Few women exist in senior leadership positions; it's a boy's club, plain and simple.

    Advice to Management

    Take a hard look at the results of your annual employee engagement surveys and do something about it.


  2. Helpful (9)

    "Lacks Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL
    Doesn't Recommend
    Approves of CEO

    I have been working at Edelman full-time (More than a year)

    Pros

    free coffee, great location, opportunity to move to a different department

    Cons

    Poor leadership, zero accountability, long hours, Mean Girls environment, VPs are not held accountable when they screw up, bad pay, no multicultural work

  3. Helpful (5)

    "middle management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Edelman full-time

    Pros

    Edelman is a great resume builder.

    Cons

    Lack of teamwork, lots of drama and backstabbing. Incredibly competitive environment that draws "climbers" that are often all talk, no action.

    Advice to Management

    Practice what you preach.

    Edelman Response

    Jul 14, 2017 – Edelman

    It's disappointing to read your comments about our environment. While I'm sure all companies have some level of drama, I take pride in the positive culture we've built. It sounds like this has not... More


  4. Helpful (9)

    "Edelman the terrible..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Supervisor in New York, NY
    Current Employee - Account Supervisor in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Edelman full-time (More than 3 years)

    Pros

    Edelman has a solid brand name and looks good on paper. It's definitely a good place to learn how not to manage a business, or treat employees.

    Cons

    Edelman lacks process. Senior leadership at the top levels of the organizations (C-Suite) are decent, but, beyond that they do not know how to people manage. Inflated titles, lack of transparency, terrible compensation, work some people to death, while others skate by going to happy hours and charging lunches on the companies dime. Zero lack of ethics, very political, and sad.

    Advice to Management

    In desperate need of improved systems, process, and leadership training.

    Edelman Response

    Jul 12, 2017 – Edelman

    It pains me to read reviews like this. While I work in and love the Chicago office, I travel to New York quite often and am proud of so much that the office has to offer - amazing client work... More


  5. Helpful (4)

    "Unorganized"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Edelman full-time

    Pros

    Can't think of any right now

    Cons

    Trying to pivot out of PR. Losing PR businesses. Upper management has no real world experience.

    Edelman Response

    Jul 14, 2017 – Edelman

    You're right that our evolution from traditional PR to more integrated communications marketing comes with its own set of challenges, opportunities and excitement (and hopefully much more of the... More


  6. Helpful (15)

    "Not a great place...need to be revamped...it is sinking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Supervisor in Atlanta, GA
    Former Employee - Senior Account Supervisor in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Edelman full-time (More than 3 years)

    Pros

    The PTO
    The clients (they should really evaluate their billing and the work product closely; it doesn't match up)
    Some decent people
    The office (nice location)
    Interns--they are hopeful people

    Cons

    Leadership-- they do not take responsibility for the failing business. They pass blame. Also they need to learn objectivity. The favoritism is almost a person there. They keep bad managers in place when they know the incompetent people need to be let go.
    CEO---he needs people skills. He is so full of himself! He can't even look people in the eye when walking down the hall. And if he tells you he cares, you better not believe him. He leans too much on his HR person, who is a lying character.
    HR--- she should be labeled the gossiper of the office. She pretends to solve issues but she is the issue. How does a HR person who doesn't bring one cent to the business but is so involved in the accounts and its people. She also spends the company's money taking people out to lunch.
    Business-- this company doesn't know how to bring in new business especially some departments. Its leadership or lack of leadership are cry baby bullies. One department's idea of bringing in new business is going to other offices begging for leftovers. There is a senior level manager whose believes or demonstrates that lying, yelling and whining work. It works for her and it works in the Edelman South office. She should have been let go but they reward her with more money and titles. And the sad part about it is everyone knows.
    Over sellers but under achievers--- the clients better guard their budgets. That South office comes up with so much crap to sell that they forget what they need to sell---good sound counsel with results.
    Favoritism---it exists in the Edelman South office! Enough said.
    Gossiping---everyone talks and leadership sets the tone for that.
    Morale and spirit- there isn't any!

    Advice to Management

    Get training and start appreciating the people you have. They are so miserable there but they won't tell you because they are afraid of retaliation. Plus you won't listen. You are too busy being psychoanalysts or more like psychos.
    They need to bring into new leadership from the office. They do it for new business. Get some good leadership.

    Edelman Response

    Apr 7, 2017 – Edelman

    Thank you for your post regarding your experience at Edelman. As one of the leaders in the office, I take your feedback seriously and I can also attest to the fact that I do take immense personal... More


  7. Helpful (7)

    "Too big to care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AE to Vice President in Atlanta, GA
    Former Employee - AE to Vice President in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Edelman full-time (More than 5 years)

    Pros

    The brand appeal to claim you work for the biggest firm in the world.

    Cons

    Highly political, combative environment rife with favoritism and nepotism. Bad behavior gets rewarded and good work gets overlooked.

    Advice to Management

    Focus on your people and clients first not the numbers.

    Edelman Response

    Apr 27, 2017 – Edelman

    I'm disappointed to hear your sentiments. The cons you describe are definitely elements of our culture we strive to avoid at all costs. If you're open to sharing more specific feedback with me, so it... More

  8. Helpful (3)

    "No work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Edelman full-time

    Pros

    You get to work with a bunch of big name companies and add to your resume.

    Cons

    There is unfortunately little to no work life balance, and senior employees have a "bully" mentality towards junior level employees. There were many nights where I would be at work past 9pm and working on weekends. I even received calls on vacation.

    Do not recommend.

    Edelman Response

    Apr 24, 2017 – Edelman

    Your experience is concerning to me and what you describe is not what we expect or condone. I'd like to understand more about your time at Edelman, so I can address your feedback personally. If... More


  9. Helpful (20)

    "In a word: NIGHTMARE."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Edelman full-time (More than a year)

    Pros

    Far and away, biggest pro was LEAVING. Some of the international colleagues were excellent, but in each and every instance they were from acquisitions and not Edelman people.

    Cons

    This is by far the most ethically bankrupt, hostile and incestuous place I have worked in my entire career. You're hired for one job, given no flight path, no goals set, dismissive and absentee managers and then the backstabbing begins. There is no one to trust in this place. Seriously, no one. It's Lord of the Flies meets incompetency and rampant unethical behavior. There is NO reason to consider a position here. No fancy title, no promises of bonus or advancement, no salary--seriously nothing is worth it. If you want to work at a big agency - and you're junior (or senior for that matter) - go to Weber or a WPP, Publicis or Interpublic agency. The firm's monicker of communications marketing is a complete joke. It will not catch up to the creative agencies, because the talent and the ideas - and the competence - are not there. This shop is 1990s "PR light" and not to be taken seriously. There's far greater talent and collegial environments out there. Do not settle. PS: I'd question any of the overly positive Glassdoor reviews as placed by the company itself. If you don't take my advice - fine- just please consider this carefully before you dive into something you're bound to regret.

    Advice to Management

    Practice what you preach. Support your employees. Act like a family-run company not a corrupt enterprise that only cares about the bottom line.

    Edelman Response

    Apr 7, 2017 – Edelman

    Your feedback is concerning to me. We don’t ever want employees to leave Edelman with these kinds of observations and we strive to provide our leaders and employees the structure, tools and resources... More


  10. Helpful (6)

    "NY Office Sucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SAS in New York, NY
    Current Employee - SAS in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Edelman full-time (More than 3 years)

    Pros

    Great colleagues at peer level, full service firm, good training for AAE-SAE levels but then gets too specialized. Access to cutting edge offerings and if you luck out on a client, the work can be challenging in a good way.

    Cons

    Horrible leadership - disingenuous and full of lip service that they never walk the talk on. Thought it would be a good place for women to advance their careers but you only get ahead if you suck up and blindly agree with everything senior execs say. The female leaders are maybe the worst offenders and can be down right rude. If your not a working mom, your expected to work weekends and late nights without any acknowledgement or appreciation. Would not recommend this place to anyone wanting to build their career on merit and who doesn't want to brown nose their way up the ladder. Also, unless your a 'creative,' no one really cares about you, you won't get paid as much, and your job will basically be to pander to them and take care of grunt work.

    Advice to Management

    Make client account teams feel important, and don't be so hypocritical, preachy and insincere.

    Edelman Response

    Feb 21, 2017 – Edelman

    We value every one of the people who work so hard for our clients and the agency. Our hope is that Edelman is personally and professionally rewarding. Your experience and comments are important to... More


Showing 111 of 1,609 reviews
Reset Filters