Edelman Reviews | Glassdoor

Edelman Reviews

Updated September 16, 2017
291 reviews

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Edelman President and CEO Richard W. Edelman
Richard W. Edelman
243 Ratings

291 Employee Reviews

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Pros
  • Edelman has a great work life balance (in 87 reviews)

  • great and smart people to work with (in 99 reviews)

Cons
  • Work/life balance could be better for full time employees (in 227 reviews)

  • The pay is just sufficient despite the long hours you work (in 150 reviews)

More Pros and Cons

  1. Featured Review

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR

    I have been working at Edelman full-time

    Pros

    -New leadership in the office has has had an impact, as it has become a much more stable, supportive and positive environment. Definitely making an effort to employees and trying out new things for office morale.
    -Provides opportunities and options to explore different realms - whether its creative, paid, digital or planning.
    -Opportunities to work on a high-profile accounts.
    -Compensation is catching up with the rest of the industry.
    -If you're willing to put in the time and the work, you will be rewarded and provided more responsibility.

    Cons

    -As with any agency, client demands can be challenging and lead to long work hours and unrealistic asks.

    Advice to Management

    Continue listening to your employees and making sure to put their needs in line with client needs.

    Edelman Response

    Sep 14, 2017 – Edelman

    It's so great to hear you've experienced improvement in culture and morale in Portland. It's a great office filled with wicked smart people and I'm happy we've been able to successfully listen and... More


  2. Helpful (1)

    "I am not the exception-there is a lot of GOOD"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edelman full-time (More than 5 years)

    Pros

    I have worked at Edelman for more than five years and it's upsetting to see so many people on here bashing the company and saying that anyone who might write something positive is lying-I hope more people who have positive things get on here and write about their experiences. I have a manager who leads me and encourages me to share ideas or challenge the current way of doing things. I work in an office where there is a lot of good happening and I know I'm not alone.
    It's easy to get on here anonymously and bash and be critical-if you hate it so much LEAVE! YOU ARE THE PROBLEM. I appreciate working for a company that gives me generous time off, has a number of different employee welfare and culture benefits, pays me fairly and gives me the runway to grow. I also think as a company what we have done around supporting the people needing help in Houston as well as our response after Charlottesville is important and reflects my personal values and makes me proud to work at Edelman.

    Cons

    I think that we don't do a good job of showing our best work-as some reviewers have said it's "just a PR shop"-also PR isn't a bad word it's our heritage! There are over 600 creative people who work at Edelman globally and there is a lot of great work happening but if we aren't seeing it internally and able to talk about it then how is the outside world going to know. I do think our most senior leaders need to be more visible and have open dialogue with employees about things they have been challenged on in employee surveys or some of the things that some people have chosen to spray all over Glassdoor instead of trying to work with their leadership teams and HR.

    Advice to Management

    Be more visible and open with your communications. Show the work-it inspires!

    Edelman Response

    Sep 14, 2017 – Edelman

    Your review was wonderful to read. Thank you for sharing your positive experiences and I hope they'll continue for many years to come! Maria O'Keeffe, Executive Director, US HR

  3. "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Digital Intern in Seattle, WA
    Former Intern - Digital Intern in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Edelman as an intern (Less than a year)

    Pros

    I was given lots of responsibility at Edelman as a digital intern and provided with lots of opportunities to learn new skills. It was emphasized that I make the most out of my internship and I saw many chances to do just that. Anything I wanted to be apart of, they made it happen. It was a very beneficial experience.

    Cons

    This was often miscommunication between upper management resulting in confusion. I often times was asked to hop on a number of tasks and wasn't sure how to prioritize. However, speaking up usually helped to resolve this issue.

    Advice to Management

    Provide interns with a more clear outline of how to resolve common problems.

    Edelman Response

    Sep 14, 2017 – Edelman

    Thanks for sharing your internship experience with us! I'm so happy to hear how beneficial it was for you. It's also great to hear that you were able to solve problems by speaking up now and again... More


  4. Helpful (4)

    "Good not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Approves of CEO

    I have been working at Edelman full-time (More than 3 years)

    Pros

    Amazing resources that are always available to you. Pride in working for a company that is a leader in the industry. The variety and types of clients Edelman has can't be beat.

    Cons

    It's extremely difficult to move to other teams and offices even if your interest and strengths lie elsewhere

    Edelman Response

    Aug 11, 2017 – Edelman

    Thanks for your review! It's so nice to hear from employees who are as proud of working at Edelman as I am. I hope you'll work with your local HR team if you're not currently in a position that suits... More


  5. Helpful (7)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Washington, DC
    Current Employee - Account Executive in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Edelman full-time (More than a year)

    Pros

    Amazingly smart people, fun atmosphere, great clients, incredible work and accounts

    Cons

    Long hours, horrible pay, little recognition, takes a while to move up

    Advice to Management

    Junior staff does 80% of the work. Appreciate them or they'll leave.

    Edelman Response

    Sep 9, 2017 – Edelman

    It makes me happy to hear your positive comments about the firm. It is a lot of fun, isn't it! I also recognize where you must be coming from in your constructive feedback about hours and balance... More


  6. Helpful (2)

    "Assistant Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Account Executive in New York, NY
    Current Employee - Assistant Account Executive in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edelman full-time (More than a year)

    Pros

    Work with amazing brands and leaders in the industry

    Cons

    High turnover amongst junior stuff


  7. "Assistant Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Account Executive in New York, NY
    Former Employee - Assistant Account Executive in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Edelman full-time (Less than a year)

    Pros

    Great experience
    Good exposure in the industry
    Well Known company

    Cons

    Depends on your team how much you will like your job ( similar to many jobs )
    Long work hours, demand alot of employees

  8. Helpful (1)

    "Great Place to grow as intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in New York, NY
    Former Employee - Intern in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Edelman (Less than a year)

    Pros

    they've mostly eliminated the heirarchy-based traditional company structure in favor of a horizontal, network-based organization that makes it so much easier to get involved in the projects you like and talk to phenomenal mentors

    Cons

    lower pay than standard for other interns in the industry

    Advice to Management

    consider showing your AAE's and AE's you value them a bit more by paying them better

    Edelman Response

    Apr 27, 2017 – Edelman

    It's great to hear you personally experienced the benefits of our evolution to Communications Marketing. I agree it allows for more collaboration and opportunity for our staff and I'm so happy you... More


  9. Helpful (1)

    "Very Good for a Corporation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in New York, NY
    Current Employee - Administrative Assistant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edelman full-time (More than a year)

    Pros

    Some pros include constant free food left over from catering events, open atmosphere to encourage conversations (see cons), and a clear strive to improve culture (see cons).

    Cons

    Much like many other places, there is a lot of criticism without the constructive conversations to help you improve, cutting costs across the firm often means "restructuring" and cutting back on employee culture activities/bonding opportunities.

    Advice to Management

    Management would benefit from being more of a coach to the younger staff, helping them improve and grow instead of just delegating work and getting upset when things aren't perfect. There could easily be more transparency across the firm and more interaction between departments.

    Edelman Response

    Apr 27, 2017 – Edelman

    Thanks for your feedback. An emphasis on learning and development - for employees and managers - is a priority for us this year. We just hired a new, global head of L&D and effective management and... More


  10. Helpful (1)

    "Edelman - happy but not challenged"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Supervisor in New York, NY
    Current Employee - Account Supervisor in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edelman (Less than a year)

    Pros

    learning a lot, big name brands

    Cons

    cliquey, lack of creativity, too big


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