Edelman Reviews | Glassdoor

Edelman Reviews

Updated August 18, 2017
113 reviews

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Pros
  • Edelman has a great work life balance (in 86 reviews)

  • great and smart people to work with (in 99 reviews)

Cons
  • Work/life balance could be better for full time employees (in 225 reviews)

  • The pay is just sufficient despite the long hours you work (in 148 reviews)

More Pros and Cons

  1. Helpful (3)

    "Unorganized Chaos"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative in New York, NY
    Former Employee - Creative in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Edelman full-time (More than a year)

    Pros

    Variety of clients, nice office. Car service when you work late.

    Cons

    Ridiculous hours. Mismanagement. Misogyny. Lack of respect for peers basically a hot mess. HR doesn't handle stuff, they just figure out a way to get rid of you.

    Advice to Management

    Remind yourselves that you have people working for you, not slaves or robots.


  2. Helpful (3)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Chicago, IL
    Former Employee - Vice President in Chicago, IL
    Neutral Outlook
    No opinion of CEO

    Pros

    Work life balance programs are available

    Cons

    Lack of diversity at the senior levels of the organization.

  3. Helpful (9)

    "Stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative in Chicago, IL
    Former Employee - Creative in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Five words are required here

    Cons

    Gross people willing to fabricate false claims to propel their sorry paths. Collaboration? non-existent. Be prepared to work 80 hours a week on garbage. Boost gross and embattled brands. Justify every .25 you bill to 5-10 fresh-out-of-sorority account girls. Looking for a PM? They've dissolved that practice years ago. It's back, but no one respects them.

    Advice to Management

    Stick around, you'll get no respect anywhere else.


  4. Helpful (1)

    "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Very smart people and very forward-thinking.

    Cons

    VERY POLITICAL. VERY COMPETITIVE, NOT COLLABORATIVE.

    Advice to Management

    Don't always take the side of managers just because they have high titles because some of them are abusive.


  5. Helpful (8)

    "Very depressing place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Supervisor in Chicago, IL
    Former Employee - Senior Account Supervisor in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Edelman full-time (More than a year)

    Pros

    Many smart people work there and they produce some good work. They can attract good people, as well, at least until they find another place to go.

    Cons

    Many people there think they know it all already -- and yet, PR is all about trying new things. Upper management plays a lot of favorites...It's not really a welcoming place if you're not part of the club. In fact, there are a lot of mean, miserable people. And that's taking the high road.

    Advice to Management

    Stop being so short-sighted and hire based on talent and work ethic...Not based on whether people look like they would fit with the rest of the group. Or live together in Highland Park. Birds of a feather flock together here, like I've never seen anywhere else. It's also very gossipy.


  6. Helpful (7)

    "Worst Management and Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Edelman full-time

    Pros

    Edelman is the parent company so there is potential for new clients and growth.

    Cons

    There is a lot of favoritism and gossiping going on at the Senior Leadership level in the NY office. Senior Leadership and HR embraced a passive - aggressive culture and they talk behind each other's backs. The CEO does not seem to be aware of this. Open and honest communication is missing in the culture.
    There is lack of training and employees are not set for success. Some are afraid of asking for time off and some are afraid to get up and eat lunch somewhere else other that their desks.
    Managers that are disrespectful are allowed to do that and people are afraid to speak up.


  7. Helpful (10)

    "Disrespectful, disconnected management overpowers great work experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Edelman is a wonderful place to work, because it fosters a culture of transparency, creativity, open-mindedness, and respect for ideas and differing opinions. At Edelman Berland, you will more than likely be lucky enough to work with a great group of experienced market research EVPs, project managers and research analysts who know what they're doing. (Of course, there is the exception of a small handful of stressed out, unhappy people, but you'll find that anywhere you go). Being a member of the Edelman network opens countless doors of opportunity, from developing relationships with colleagues around the world who have experience in an unlimited number of industries and across an infinite number of expertise categories. Edelman also offers wonderful benefits and provides great services for their employees.

    Cons

    In my personal opinion, everything that is wrong with this company stems directly from the senior leadership. Two out of the six values that Edelman defines as the cornerstones of its culture include: respect and integrity. These values have been highly ill-regarded by senior management since the revolving door of unqualified managers opened roughly two years ago.

    While it is without question that Mike Berland possesses the industry expertise to be a thought leader in how market research should progress into the era of globalization and social media, he chose to portray himself as an out-of-touch, unreachable CEO. Mike created unrealistic project deadlines for his employees, which were made all the more stressful by his vague communication of the projects, or even the client relationships. This stress and disconnect caused intelligent, hard-working employees to burn out quickly, and fostered an extremely poor work/life balance.

    Furthermore, while global company meetings happened frequently, important announcements (such as people leaving the firm) often went undocumented to the entire company, and long-term initiatives and goals were changed frequently within the short-term. I completely understand the fact that being an entrepreneur sometimes means trying something new that might fail, but not being fully aware of all possible outcomes, weaknesses, and barriers of an initiative before immersing an entire company in it is irresponsible and a waste of everyone's time... which once again, creates burned-out employees.

    Unfortunately, this disrespect and lack of transparency caused me to feel uncaring and unmotivated about going to work and doing my best, and ultimately the cons overpowered the pros about my job. Certain bad experiences unfortunately turned into scars that I couldn't look past. It pained me to know that just beyond this department lied a world of opportunity, if I could just find a way to get back in to the company I thought I was joining.

    Advice to Management

    Something needs to shift. Either get in line with the rest of Edelman's culture and values, show respect and integrity to everyone in the workplace, regardless of status and/or personal connection; or reconsider where you choose to work.

  8. Helpful (15)

    "Big talk... and that's it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Analyst, Edelman Berland
    Former Employee - Research Analyst, Edelman Berland
    Doesn't Recommend
    Neutral Outlook

    Pros

    The pros are clear: Edelman and the client relationships are the best of the best. You will have lots to talk about in future interviews.

    Cons

    The cons; however, are endless. Mike is impulsive and surrounds himself by loud senior management who exemplify poor leadership and quite frankly lack of any sort of intelligence. They pride themselves on being pseudo consultants, but the work lacks any sort of research backing or real innovative insights. There is a reason their contracts are no where near the scale of a consulting firm. The biggest problem is the intense group think where all really and truly believe that their work is the best and most important in the world, but ask again if their research has every been published in the NYTimes and you'll get a big... no.

    Advice to Management

    Refocus yourselves on the WORK, and stop trying to convince yourselves of things that are not true. If you're truly doing innovative work, people will notice you for it- saying it 100000 times does not make it true.


  9. Helpful (15)

    "Terrible, terrible, terrible leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Vice President in Washington, DC
    Former Employee - Senior Vice President in Washington, DC
    Doesn't Recommend
    Negative Outlook

    I worked at Edelman full-time (More than 8 years)

    Pros

    This company used to be well-run, efficient, profitable, and equitable to employees. In the past it was a meritocracy that produced high-quality, innovative, and truly insightful guidance to clients. With the leadership changes that began with the hiring of Steve Lombardo, this all ended.

    Cons

    Beginning with the hiring of Steve Lombardo as "Global CEO" the wheels began to come off this company, and judging by the other recent reviews, that downward trajectory has continued. Aimless leadership, changes in corporate structure that were for the sake of change alone, and a toxic culture were reasons why, after nine years and a successful career at the company, I left and have never looked back.

    Advice to Management

    Richard Edelman, you made a series of crucial mistakes in your management of senior talent at StrategyOne, now Edelman Berland. The junior and mid-level talent you have is fantastic, your overseas leadership is excellent. But the top management in the US needs to go.


  10. Helpful (1)

    "Meat grinder. If you can handle the pace and expectations this place is for you."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Designer in Washington, DC
    Former Employee - Graphic Designer in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Edelman full-time (More than 3 years)

    Pros

    Breakfast provided. Diverse portfolio of clients. Great employees. They hire attractive women.

    Cons

    Unreasonable expectations. They will work you to the bone. Acquiring new business is a large portion of work and is tough. Senior management waits till the last minute.

    Advice to Management

    Have reasonable expectations for workload. Respect the employees work-life balance.


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