Edelman Reviews in San Francisco, CA | Glassdoor

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Edelman San Francisco Reviews

Updated November 3, 2017
60 reviews

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San Francisco, CA

4.2
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Edelman President and CEO Richard W. Edelman
Richard W. Edelman
32 Ratings

60 Employee Reviews

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Pros
  • The company culture is amazing-- people work hard and care about their work but have a great work/life balance (in 88 reviews)

  • Great company to work for; smart people, great work benefits (in 105 reviews)

Cons
More Pros and Cons

  1. Helpful (2)

    "Great People in SF"

    StarStarStarStarStar
    Current Contractor - Creative Director in San Francisco, CA
    Current Contractor - Creative Director in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at Edelman as a contractor

    Pros

    Good group of people who do great work. Employees treated well and as far as freelance goes, they always pay on time.

    Cons

    Sometimes they run out of La Croix and you have to drink Talking Rain.

    Edelman Response

    Sep 8, 2017 – Edelman

    It was such a pleasure to read your review! We'll do our best to keep your favorite bubbles flowing. Maria O'Keeffe, Executive Director, US HR


  2. Helpful (4)

    "Have realistic expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Edelman full-time

    Pros

    - You have an opportunity work with very smart people that come from a host of backgrounds (marketing, PR, advertising)
    - Transparent management (monthly all-hands)
    - It’s really a great place for an entry-level person to start and gain the most experience

    Cons

    - Tech is an unevolved practice with old guard clients, therefore aren’t winning business with emerging tech companies
    - For positioning themselves as an integrated marketing communications firm, Edelman tends to operate in very siloed practices that make it impossible to get anything done in a timely manner
    - The review process is horrific; would advise that new employees schedule weekly or bi- weekly meetings with your manager and archive copious notes to use when it comes time for you annual review (which feels like you’re writing a senior thesis)
    - As with any firm, Edelman is a revolving door.
    - Systematically an overall cold culture
    - Salary base pay is a joke (in comparison to what other Bay Area- based agencies offer) unless you have good negotiating skills.

    Edelman Response

    Nov 15, 2017 – Edelman

    Based on identical language shared in a Glassdoor review for Seattle, it appears as if you have submitted two reviews one day apart for two different offices. It would be helpful to better understand... More

  3. Helpful (1)

    "The largest for a reason"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Vice President in San Francisco, CA
    Former Employee - Senior Vice President in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Edelman full-time (More than 5 years)

    Pros

    Great support system. Incredible talent. Strong leadership - but can depend on your location. Very good culture in most offices - especially places like San Francisco, Seattle and Chicago. No better place to cut your teeth. Great, great clients. Very strong creative and digital chops. Entrepreneurial.

    Cons

    Conflicts of interest can be counter productive. Very NY centered - making professional growth outside of NY challenging. Executive leadership can be a hit or miss with some overly ambitious.

    Advice to Management

    Work hard to be less NY centered as your best people are actually not there.

    Edelman Response

    Mar 3, 2017 – Edelman

    Thanks so much for your thoughtful review. I'm really pleased to hear what you love about Edelman. I think our culture is great, too! No matter what size office an employee sits in, we try to ensure... More


  4. Helpful (2)

    "Great Environment/Clients, Horrible Pay/Work-Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Current Employee - Account Executive in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edelman full-time (More than a year)

    Pros

    Edelman really does hire the best, and in turn gets the best clients. The work we do is incredible. Everyone is so smart, passionate and on their game -- it's great to be around. There are really great resources and people in the network with every specialty of knowledge who are willing to help you. The integrated communications marketing approach is excellent, compared to other agencies, because you can offer and tap social specialists, paid specialists, research specialists, creatives, whatever you want, in-house. It can be easy or difficult to move to different practice areas or clients, all depending on your manager.

    Cons

    The work life balance is horrid. I'm personally very burnt out after 1.5 years and the pay is eh. Especially in the bay area, Edelman pays just the median for junior staff. It all totally depends on your assigned client mix though- some people have it easy, and some have it really hard... luck of the draw. Like other agencies, people dont build very deep friendships at work or really let their hair down. There's also a fairly high turn over rate - people are coming and going all the time

    Advice to Management

    Pay your staff better and they will actually stick around. I could deal with the bad work-life balance if I at least felt competitively compensated.

    Edelman Response

    Feb 21, 2017 – Edelman

    I’m happy you are finding the client work engaging and are getting to tap into so many of the experts at Edelman. But I’m very sorry to hear you feel the work/life balance is poor. We try very hard... More


  5. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Edelman full-time

    Pros

    Decent clients, good team, several folks to look up to/learn from

    Cons

    Bit of chaos in terms of whether the office was heading in the right direction. Felt like we were rebuilding without quite ever saying so.

    Edelman Response

    Jul 14, 2016 – Manager

    Thanks for the review and appreciate the insight. Believe we are always building toward something at Edelman given the very alive entrepreneurial spirit!


  6. Helpful (10)

    "great company overall, west coast management needs serious help."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Vice President in San Francisco, CA
    Former Employee - Senior Vice President in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Edelman full-time (More than 5 years)

    Pros

    Client roster is excellent. Senior level clients are incredibly smart, focused and driven.
    Being independently owned allows the company to act for the long term and experiment, rather than focus so heavily on quarterly numbers.
    Mid-level staff (VP) and below are energetic, smart and genuinely seem to want to do the best they can.

    Cons

    “Optics” far outweigh "results".
    Speaking for the West Coast, one of the most political environments I have ever seen. Riddled with managers who seem to have never managed before.
    Senior management – especially in general marketing disciplines (not traditional PR) – seem to think their job is to spend on lunches, drinks, hotels and to parade around losses disguised as wins (read: low budget, mid level, one time project work that loses money. Client retreats after underwhelming work due to poor setup and poorly managed expectations.)
    Incredibly poor hiring track record for key roles: Consistently hiring (and then within a year firing) the wrong people with the wrong skill sets who are given the wrong responsibilities and the wrong reporting structure. It’s damaging to culture, morale and the work every single time.
    Promotions and raises are predicted (accurately) based on social media posts of senior management’s after work drinking buddies.
    Very cliquey.

    Advice to Management

    Look past the first layer who reports to you. Dig into who really grew the client, won the pitch, built the relationship, came up with the concept.
    Move promotion and raise decisions to committees outside of direct managers to combat favoritism.
    Look at track record of success and failures and promote/replace appropriately.
    Pay attention to North American feedback in glassdoor – pretty consistent in terms of work life balance, pay and especially politics.


  7. "Great leadership opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in San Francisco, CA
    Former Employee - Vice President in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Leadership path; working with some of the largest companies in the world; access to resources and experts

    Cons

    Low pay compared to other agencies; office politics can detract from great work; very large company (for a PR firm) which creates a lot of unnecessary bureaucracy

    Advice to Management

    Invest a little less in hiring senior leaders who don't actually do client work and spend a little more on paying your jr and mid level associates better so that they'll stick around

  8. "Senior account supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Supervisor in San Francisco, CA
    Current Employee - Senior Account Supervisor in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edelman full-time

    Pros

    Clear path for career development, opportunities to change departments and practices

    Cons

    Client service brings high pressure

    Advice to Management

    Help account managers navigate the politics and challenges that comes with collaborating across departments (creative, analytics, crisis, etc.)


  9. Helpful (2)

    "Great learning experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in San Francisco, CA
    Former Employee - Account Executive in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Working at Edelman right out of college was like a masters degree in PR. You learn how to do things the right way on some of the best clients. You can take those frameworks and apply them to other companies or to your own consulting practice down the line.

    Cons

    Big company, impersonal, very traditional views on remote working/flexibility around work/life balance

    Advice to Management

    Adjust with the needs of the new workforce


  10. Helpful (1)

    "Great company with opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Research Analyst in San Francisco, CA
    Current Employee - Associate Research Analyst in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edelman full-time (Less than a year)

    Pros

    The work is incredibly interesting- this company works with top tier clients and does high quality work. I have loved working here and most of all enjoy the people I work with. There are a lot of talented people that work hard, but it is also a fun work environment with a ton of young people in the office. I honestly cannot say anything bad about where I work. The company is growing and there is a lot of potential to grow as long as you put the work in

    Cons

    Honestly, I love working here and I love the people I work with. No cons for me


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