Edmunds.com Reviews in Los Angeles, CA | Glassdoor

Edmunds.com Los Angeles Reviews

Updated May 4, 2017
122 reviews

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Los Angeles, CA Area

4.2
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122 Employee Reviews

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Pros
  • Having the results only work environment has allowed me to still be the mother I strive to be and earn myself a living (in 46 reviews)

  • Other pros are the Results only work environment and the really cool office space/d (in 19 reviews)

Cons
  • The company preaches work life balance but what does that mean and to who (in 7 reviews)

  • Bad traffic leads to bad commutes to work in the Santa Monica area (in 8 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Dream Jobs Come True"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Santa Monica, CA
    Current Employee - Senior Director in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edmunds.com full-time (Less than a year)

    Pros

    Progressive work environment unafraid to challenge archaic Industrial era management practices, strong culture with coherent values and norms (they practice what they preach), a company that exemplifies the attitude that how you treat your employees will be reflected in their work product (treat them better, they'll produce better outcomes for the company)

    Cons

    Low turnover and long tenures can leave new hires feeling like a high school transfer student looking for a place to sit in the lunchroom (even though everyone here is generally friendly and welcoming); anyone more accustomed to a highly structured and process oriented corporate environment may struggle to adapt to the entrepreneurial, outcome oriented mode of operations here that simultaneously makes it such a great place for self-directed and intrinsically motivated individuals

    Advice to Management

    Rally the company behind the imminent paradigm shift in the automotive sector (e.g. autonomous vehicles, ride sharing, etc.) and articulate a clearer vision for the role that will we play in effecting that change so our collective efforts might be imbued with great significance and purpose

    Edmunds.com Response

    Sep 18, 2016

    Response: What a thoughtful review! Thank you! We always love to hear about the enjoyment employees get from working in our innovative environment and unique culture. In addition to that, we really ... More


  2. Helpful (1)

    "Best place I've ever worked"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Graphic Designer in Santa Monica, CA
    Current Employee - Senior Graphic Designer in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edmunds.com full-time (Less than a year)

    Pros

    Everyone I work with are really smart and nice people. Everyone is eager to collaborate and help each other out. This has a lot to do with how we are treated and all the freedoms we have. This is the only place I've worked that really does put their employees first and back it up on a daily basis.

    Cons

    I haven't experienced any yet.

    Advice to Management

    keep it up!


  3. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Santa Monica, CA
    Current Employee - Director in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edmunds.com full-time (Less than a year)

    Pros

    I have been here for less than 4 months. So far my experience has been quite positive. My colleagues are always open to new ideas and trying new things. I work in the digital marketing space. I feel that the work we do is cutting edge. We work with a wide variety of advertising platforms and have a very data-oriented approach to marketing. There isn't much bureaucracy, most people are quite approachable. If you like working in a fast-paced, dynamic environment then this is the place to be. Other pros are the Results only work environment and the really cool office space/décor and location.

    Cons

    Bad traffic leads to bad commutes to work in the Santa Monica area. ROWE helps mitigate this to some extent.

    Edmunds.com Response

    May 15, 2017 – Director, Employment Experience

    Welcome to Edmunds! We are so happy you have already had such a positive experience during your short time here. One of our core values, as you know, is transparency and achieving that goal ... More


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  5. Helpful (2)

    "Position has changed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Santa Monica, CA
    Former Employee - Account Manager in Santa Monica, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Edmunds.com full-time (More than a year)

    Pros

    There is a lot of flexibility in terms of hours, AMs have the ability to work remote. Unlimited sick and vacation days. Brand new office with plenty of perks.

    Cons

    Currently the department has a chaotic work schedule, long hours and lots of meetings. Managers are being pulled in too many directions and don't have the bandwidth to support their teams.

    Edmunds.com Response

    May 15, 2017 – Director, Employment Experience

    Thanks for the feedback. Our flexible work environment is certainly something we are very proud of here at Edmunds as it gives employees the freedom to balance work with their everyday lives. I ... More


  6. "Incredible place to work. Fantastic people, great location, small enough to feel like a start up."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director Business Analytics in Santa Monica, CA
    Former Employee - Director Business Analytics in Santa Monica, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Edmunds.com full-time (More than 3 years)

    Pros

    Location, location, people. Southern california, particularly SM is a great place to work. Super smart management team.

    Cons

    Bonus structure. Base salaries are competitive, but bonuses are rarely paid. Despite the cons I would work there again.

    Advice to Management

    Find a way to incentivize employees to stay. Base salary is competitive, bonuses are not

    Edmunds.com Response

    Mar 31, 2017 – Director, Employment Experience

    Thank you so much for taking the time to write a thoughtful response even after you have moved on professionally. It’s really great to hear feedback such as this, especially your point that you ... More


  7. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Santa Monica, CA
    Current Employee - Account Manager in Santa Monica, CA
    Recommends
    Approves of CEO

    I have been working at Edmunds.com full-time (Less than a year)

    Pros

    Great Company!
    I began working here a few months ago and have had a wonderful transition. Through their in depth training and buddy system I truly felt supported as I took on more responsibilities. I believe that the collaborative environment that is strongly encouraged has a really positive impact on the employees across all departments. I have truly enjoyed my time here and look forward to growing in the company.

    Cons

    There is constantly a lot of movement and transitioning.

    Edmunds.com Response

    Feb 16, 2017

    Hello! Thank you so much for visiting our page and writing a review! We are so glad to hear that you had a great experience with New Hire Orientation and On Ramp, our immersive program into the ... More


  8. "Very invested in their employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edmunds.com full-time (Less than a year)

    Pros

    Edmunds is VERY good to their employees. The benefits are unreal- 6 months paid maternity, unlimited paid vacation time (within reason of course), great healthcare, catered lunches, and the list goes on and on. The vetting process is long and extensive because they invest a lot in the happiness of their employees. Great place to work!

    Cons

    Don't mess up though. They have little tolerance for anything subpar and are quick to fire. Certain departments have very heavy turnover. But, hey, if you do your job and do it well then you're good.

    Edmunds.com Response

    Dec 6, 2016

    Thank you for the great review. We are happy to hear that you see the value that leadership truly places on investing in all employees. This is because the leadership team understands that health ... More


  9. Helpful (4)

    "Family Owned with Lots of Chaos and Lack of Leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Santa Monica, CA
    Current Employee - Director in Santa Monica, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Edmunds.com full-time (More than 3 years)

    Pros

    Great benefits, ideal for those just wanting to punch a time card and get out by 5pm

    Cons

    Not a place for those that Think Different, Just Do It, Advance through Technology, believe in Imagination at Work, want to Move Fast and Be Bold, or otherwise do truly breakthrough things.

    Advice to Management

    "It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change." -Charles Darwin

    Edmunds.com Response

    Mar 31, 2017 – Director, Employment Experience

    We appreciate your time and effort in providing us with meaningful feedback. We would love the opportunity to speak to you in person regarding the concerns you have expressed if you would feel ... More


  10. Helpful (24)

    "Great Perks not = amazing culture or results"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Edmunds.com (More than a year)

    Pros

    Amazing work place (physical); benefits on par with any major Google and Facebook-like places (but not better than). Results Only Work Environment (ROWE) mean you are free from actual specified start or end times (but you then cannot accrue vacation time as the ROWE is basically a use it or loose it system that does not carry over year to year) . Basically if you want an awesome place to hang out in, free food and great perks, but not necessarily do anything amazing, innovative, or productive, here is your place; but then be ready to play the politics needed to hang on to the job.

    Cons

    A nice office space and perks are not the same a culture; this place is a "high school" more so than a place where great things can happen. Much incompetence at highest ranks exploit and blame mid level, creating a world in which the minority of people do the majority of work. There are many lifers that cling on to their position at the expense of new blood and dwell always first on why things cannot be done. Many people have not had any other jobs for many many years with skills that would not be competitive in the open market; essentially many people suffer from "this is how I have always done it" syndrome. No one is allowed to disagree and everyone gives empty false praises. If you may expose the wrong person's mistakes or limitations, you are done -- ROWE or no ROWE. This causes a scary reality that is very unaware of technology, market, and societal trends. Finally, executive leadership give huge lip-service to treating employees like family; however, the minute revenue projections are even at risk or not being met, people not yet entrenched prove 100% dispensable even as incompetent lifers continue to just hang around, and layoff events are very unprofessional (that is where the perk reality ends).

    Advice to Management

    Leadership know who they are and what they want to be. They are smart people that calculate exactly what they want out of their family business. The most I can advise is sharing the observation that great companies that become dominant, like Amazon or Airbnb or Uber do not waste resources pretending to be a great place by just creating a great office space but actually provide a clear value add to the market. At best, we are a broker or middle-man, for we neither actually sell or make cars, nor provide a retained customer experience or actual service. These limitations are a direct consequence of allowing entrenched lifers to exploit those that ACTUALLY do the work or have real-world experience, to not be open to healthy dissent, to chase revenue rather than value, and to confuse having a nice office and perks with a culture that has an actual impact on the market or society.

    Edmunds.com Response

    Jan 17, 2017

    Thanks for taking the time to share your honest feedback. Your candor is appreciated. We are disheartened to hear that this has been your experience. It’s certainly not the culture we set out to ... More


  11. "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edmunds.com full-time (Less than a year)

    Pros

    Good work-life balance.amenities and perks.
    As it is a small(ish) company, there are plenty of opportunities to grow, if you do quality work. There is a lot visibility and management recognizes employee performance. The company is doing well and it is constantly growing.

    Cons

    Teams could use a bit more alignment as individual team goals have steadily worsened the user experience of the website.

    Advice to Management

    We must start behaving like a big company if we want to grow more. Execs have good vision but the other desicions makers could use a bit more strategic and structured thinking. There are a lot of smart people here but sometimes, desicions are based on personal opinion rather than business strategy.
    Overall, keep up the good work and get some more talented descion makers who truly understand what needs to be done in order to stay competitive in this industry

    Edmunds.com Response

    Dec 12, 2016

    Thank you for taking the time to write a review- and welcome to Edmunds. We are very happy to hear that this has been a positive move for you, especially as it relates to work - life balance and ... More


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