Edmunds.com Reviews
Updated May 31, 2023
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Top Review Highlights by Sentiment
- "Management issues abound with poor leadership and overall lack of cohesion and communication between departments." (in 8 reviews)
Ratings by Demographics
This rating reflects the overall rating of Edmunds.com and is not affected by filters.
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- Current Employee, more than 1 year★★★★★Featured Review
Unlimited earning potential with the support and freedom to succeed!
Nov 10, 2022 - Account ExecutiveRecommendCEO ApprovalBusiness OutlookPros
-Excellent training, both onboarding and ongoing -Easy to get behind our products and services because they truly work -Freedom to get creative in negotiations to align customers with the right services for them as an individual, not one size fits all -Collaborative Team that celebrates individual and Team wins -Incredible earning potential in sales with solid base salary -More than enough personal time between unlimited PTO and everything close to a holiday we're pretty much off -I am 100% motivated day in an out because I really feel empowered and like I am a business owner over my book of business
Cons
That's a tough one, I guess the biggest thing from a selling perspective would be more products and services to offer additional solutions for our customers
Continue reading - Current Employee, more than 3 years★★★★★
Happy to be here
May 31, 2023 - Product Manager in Santa Monica, CARecommendCEO ApprovalBusiness OutlookPros
Good benefits, good salary, clear goals, fun people
Cons
Takes a while for bad managers to be let go, takes a while to get promoted
- Current Employee, more than 5 years★★★★★
Pros
-The people. I work with a great team, and across the business I've been generally impressed with the capability, professionalism, friendliness, and responsiveness of the people. -The benefits. Overall, Edmunds has strong benefits and generous time-off policies. I've worked places with better individual benefits (like a strong ESPP), but there's usually a trade-off (like vacation-day banking) as a whole package these have been the best I've gotten. -The environment. Edmunds has a results-oriented workplace, and I've found goals and expectations are clearly articulated. I don't worry about, say, winding up presenting work to stakeholders without being sure what their expectations are. Also, Edmunds has done a good job supporting remote work. -Interest in innovation and new ideas. People here are always really receptive to hearing new ideas, and some interesting new efforts have come out of that.
Cons
-Advancement prospects aren't always clear. With pretty high loyalty, in some departments it's tougher to get on a path towards bigger promotions. You can also sometimes get pigeonholed in executing something you're good at, which makes advancement a tougher conversation. -Long institutional memory. This is definitely a pro sometimes, but can be a con. Edmunds has a lot of long-term employees, and the company has tried a lot of new ideas over the years. That also means anything that resembles a past rejected or failed idea is going to be a tougher pitch, and require you to learn a lot about the old project to be very specific about how your idea is different or timely.
Continue reading - Current Employee★★★★★
Pros
Great culture and fun atomsphere
Cons
Not much room for growth
- Current Employee, more than 3 years★★★★★
Amazing work-life balance, benefits and commitment to Diversity
Mar 13, 2023 - Anonymous Employee in Santa Monica, CARecommendCEO ApprovalBusiness OutlookPros
Edmunds really does a great job at creating a balance for work and life. My team understands that life happens outside of work and is so supportive. Another great thing about Edmunds is the opportunity for growth. I've had the chance to work in a variety of projects, which helps me excel and grow within my role/team. Initiatives to foster diversity and equity have really been a focus, and I am so happy to see it. I look forward to the future growth of the company.
Cons
I honestly can't really think of any.
- Current Employee, more than 1 year★★★★★
Great Company!
Mar 27, 2023 - Workplace Experience Manager in Santa Monica, CARecommendCEO ApprovalBusiness OutlookPros
Excellent management from the executive team. Wonderful culture even with a hybrid work environment. Beautiful office space as well.
Cons
None that come to mind.
- Current Employee, more than 5 years★★★★★
Pros
Good culture and good managers
Cons
No bonuses, difficult to advance
- Current Employee, less than 1 year★★★★★
Company that trusts you to do your job
Nov 9, 2022 - Account ExecutiveRecommendCEO ApprovalBusiness OutlookPros
Results based work environment - Work when you need to and how hard you need to in order to complete your job. If you need to take some time to go see your daughter's soccer game, go do it! They hire people they trust to get work done and also live a balanced life. Lots of ways to make money - several different ways to make comp Room for growth - internal promotions AND lots of workshops and volunteer opportunities for personal growth Being kept "in the know" - weekly emails with talking points for sales, links with all the times Edmunds was in the news that week, training portal constantly being updated, Open hours meetings to bounce ideas and questions off co-workers
Cons
haven't run into any cons yet
- Current Employee, less than 1 year★★★★★
Pros
Great onboarding and insurance options. Amazing trainers that are very thorough and engaging. The company takes care of their employees. The Edmunds Premier product truly is sells itself. Its an amazing program.
Cons
No company is perfect. I know Edmunds does everything in their power to ensure the employees are happy and it is a great work environment. Companies and technology evolve and its not important to get hung up on the negative as much as to focus on the progress and the opportunity/role you will be a part of.
Continue reading - Current Employee★★★★★
Pros
Strong pay scale in the industry, great work/life balance and open PTO are ideal.
Cons
Client retention can be an uphill battle in automotive due to challenges resulting from covid in addition to Edmunds merging with a top dealership competitor Carmax.
Edmunds.com Reviews FAQs
Edmunds.com has an overall rating of 4.4 out of 5, based on over 383 reviews left anonymously by employees. 93% of employees would recommend working at Edmunds.com to a friend and 76% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.
93% of Edmunds.com employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Edmunds.com 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.1 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Edmunds.com to be career development, culture, benefits and the cons to be compensation, senior leadership, management.
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