Edmunds.com Reviews | Glassdoor

Edmunds.com Reviews

Updated October 5, 2017
38 reviews

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4.0
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Edmunds.com CEO Avi Steinlauf
Avi Steinlauf
25 Ratings

38 Employee Reviews

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Pros
  • Having the results only work environment has allowed me to still be the mother I strive to be and earn myself a living (in 47 reviews)

  • Other pros are the Results only work environment and the really cool office space/d (in 21 reviews)

Cons
  • The company preaches work life balance but what does that mean and to who (in 7 reviews)

  • Bad traffic leads to bad commutes to work in the Santa Monica area (in 10 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Edmunds.com full-time

    Pros

    Freedom and Trust from management was great - Results only work environment

    Cons

    Management Shifts Gears rather quickly - sometimes too quickly

    Advice to Management

    Re evaluate key players in upper management ... Yes they have been there a while, but that doesn't mean that they know what they are doing.


  2. "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Edmunds.com full-time

    Pros

    Wonderful culture, really smart people, very collaborative environment, great benefits.

    Cons

    Innovative when it comes to technology but senior execs extremely tactical, do not have a strategic outlook, react to market trends instead of finding ways to differentiate.

    Edmunds.com Response

    May 15, 2017 – Director, Employment Experience

    Thanks for taking the time to let us know how we are doing. It’s great that you enjoyed the culture and environment here. Our leadership team would love to hear your suggestions on ways we can be... More

  3. "Good Company, Needs Attention"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Edmunds.com full-time

    Pros

    Great Company Atmosphere. No expense spared on employees

    Cons

    Micromanaging Tier 3 Sales staff.

    Advice to Management

    Be sure to offer support and help with dealership struggles.

    Edmunds.com Response

    May 15, 2017 – Director, Employment Experience

    Thanks for the review. It’s great to hear from employees who have an appreciation for the culture we work hard to cultivate and the resources the Company dedicates to employees’ well-being. It is... More


  4. Helpful (1)

    "Incredible place to work. Fantastic people, great location, small enough to feel like a start up."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director Business Analytics in Santa Monica, CA
    Former Employee - Director Business Analytics in Santa Monica, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Edmunds.com full-time (More than 3 years)

    Pros

    Location, location, people. Southern california, particularly SM is a great place to work. Super smart management team.

    Cons

    Bonus structure. Base salaries are competitive, but bonuses are rarely paid. Despite the cons I would work there again.

    Advice to Management

    Find a way to incentivize employees to stay. Base salary is competitive, bonuses are not

    Edmunds.com Response

    Mar 31, 2017 – Director, Employment Experience

    Thank you so much for taking the time to write a thoughtful response even after you have moved on professionally. It’s really great to hear feedback such as this, especially your point that you... More


  5. "Really Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Edmunds.com full-time (More than 3 years)

    Pros

    Acct Exec Salary is very high

    Cons

    They are desperately trying to catch up to their competition in the digital advertising space.

    Edmunds.com Response

    Apr 5, 2017 – Director, Employment Experience

    Thanks for your review. We find feedback from former employees to be some of the most valuable and take it to heart. Its nice to hear that our people think they are well compensated. 2016 and... More


  6. Helpful (2)

    "Look at Upper Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Charleston, WV
    Former Employee - Account Manager in Charleston, WV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Edmunds.com full-time (Less than a year)

    Pros

    The people, corporate office, training, pay, benefits, get to travel to cool places, meet awesome people, and learn about new cars.

    Cons

    Upper Management and hard to trust them, very cutthroat environment with a lot of two-faced and backstabbing from veteran sales reps towards the newbies.

    Advice to Management

    Match employees with managers that fit their learning style. Get rid of some regional managers. Give people more of a chance to prove themselves if they are new to the industry.


  7. Helpful (3)

    "Great work environments, great people, but hustled"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    Pros

    I truly loved the company and enjoyed the atmosphere! Some people may not like the chaos that sometimes happens but I thrive and shine in chaos. The team strive to deliver great result with precision and efficiency. leadership teachs and HONE your skills and make sure you are effective member of the team

    Cons

    As contract employee when the offer was extended to work for them was extended I was elated with joy... But after some research I realized i was SEVERELY under paid around half .while the position it self paid around 63000 according to my research.. once I mentioned a raise so that I can meet the minimum pay of the team THEY REJECTED OFFER .. this severely hurt.. I performed well, never called out, or late and performance was MEETING company goals.

    Advice to Management

    stop trying to under cut contractor you desired to hire by paying severely below curve.(it was so bad difference you would need to consider this amount a OUTLIER so you don't sound your data) If you need additional employee pay them on par with the team or atleast bearable amount

    Edmunds.com Response

    Dec 12, 2016

    Thank you so much for the time you spent giving us feedback. It is good to hear that you found an appreciation for the culture and atmosphere. The issue of hourly pay through an staffing agency and... More

  8. Helpful (2)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work environment, positive people who are extremely helpful, very detailed process docs for everything possible.

    Cons

    Steep learning curve for new hires. A ton of processes which should be cut down. A lot of fresh college grads. Could be a pro or con

    Advice to Management

    Management is usually pretty good. Fairly responsive and encouraging when it comes to branching out of your current role

    Edmunds.com Response

    Sep 7, 2016

    Hi there and thank you for your review! The emphasis on training is vital, particularly with the account management group as you and your team are the central hub of knowledge, support and expertise... More


  9. Helpful (1)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Ladera Ranch, CA
    Former Employee - Account Executive in Ladera Ranch, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Edmunds.com (Less than a year)

    Pros

    Great pay, results oriented work environment, culture

    Cons

    Poor direct supervision and training

    Advice to Management

    Spend more time getting to know your reps and their needs.

    Edmunds.com Response

    May 26, 2016

    Thank you so much for taking the time to share your feedback. We appreciate it a great deal. Whether it comes from current or former employees, it's helpful for us as we continue to strive to always... More


  10. Helpful (1)

    "Great company if in the right department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Los Angeles, CA
    Former Employee - Account Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Edmunds.com (More than a year)

    Pros

    Overall great company overall to work for.

    Cons

    Mid level management chooses favorites. Management doesn't always communicate issues when they first become aware. Products launch on site before account managers are trained on them.

    Edmunds.com Response

    Apr 20, 2016

    Thank you so much for taking the time to post a review regarding your experience working here. We love to hear that as a former employee, you consider this a great place to work. We also appreciate... More


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