Edmunds.com Reviews | Glassdoor

Edmunds.com Reviews

Updated October 10, 2017
206 reviews

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206 Employee Reviews

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Pros
  • Having the results only work environment has allowed me to still be the mother I strive to be and earn myself a living (in 47 reviews)

  • Other pros are the Results only work environment and the really cool office space/d (in 21 reviews)

Cons
  • The company preaches work life balance but what does that mean and to who (in 7 reviews)

  • Bad traffic leads to bad commutes to work in the Santa Monica area (in 9 reviews)

More Pros and Cons

  1. Helpful (1)

    "Best place I've ever worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Graphic Designer in Santa Monica, CA
    Current Employee - Senior Graphic Designer in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edmunds.com full-time (Less than a year)

    Pros

    Everyone I work with are really smart and nice people. Everyone is eager to collaborate and help each other out. This has a lot to do with how we are treated and all the freedoms we have. This is the only place I've worked that really does put their employees first and back it up on a daily basis.

    Cons

    I haven't experienced any yet.

    Advice to Management

    keep it up!

    Edmunds.com Response

    May 25, 2017 – Director, Employment Experience

    Smart, nice, collaborative people are who we strive to hire- you included! We hope you will continue to keep us informed as to how things are going as you continue your career here at Edmunds.


  2. Helpful (11)

    "Unsupportive Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Santa Monica, CA
    Former Employee - Product Manager in Santa Monica, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Edmunds.com full-time (More than 5 years)

    Pros

    Edmunds has done a great job in the last 2 years at cultivating a corporate culture much like of many start-up companies, like Google, Facebook, etc. There is a lot of freedom, employee collaboration and the Employee Experience Team advocates innovative ideas that bring people together in inspiring ways. Some examples are “Thinking Thursdays” and Design Thinking Workshops, they offer creative outlets, like painting classes and iGnite. They also promote annual Hackomotive-thons and company get togethers, like “Summer Camp”. I learned a great deal about collaborating successfully, leveraging concepts and philosophies to successfully launch products, and better understand methodologies around the agile space – all which I believe helped further my experience in Product Management.

    Cons

    The management at Edmunds changes much too frequently, which creates uncertainty, doesn’t build trust (i.e., Trust is one of their core values, but frankly, it isn’t practiced) and overall, it means dysfunctional teams. There isn’t a sense of companionship among piers, nor is there any mentorship. They talk about building on strengths, offer performance reviews via “Fuel Your Potential”, but management simply doesn’t truly offer supportive or useful feedback to help employees grow to their fullest potential. This leads to unexpected surprises, mismanagement and at the end of the day, employees simply don’t have a voice. Edmunds talks about innovation, but instead is always catching up. Management is run like the “Good Ol’ Boys Club”. The Founder is rude, unapproachable and doesn’t understand relationships. This results in top down sentiment that simply isn’t inspiring, nor does it fuel inventiveness

    Advice to Management

    Management needs to seriously evaluate what it takes to create strong relationships with the employees and teams, how they can be more honest with candid feedback to help employees achieve their potential, and truly think how they can be a leader in the industry.

  3. "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Edmunds.com full-time

    Pros

    Wonderful culture, really smart people, very collaborative environment, great benefits.

    Cons

    Innovative when it comes to technology but senior execs extremely tactical, do not have a strategic outlook, react to market trends instead of finding ways to differentiate.

    Edmunds.com Response

    May 15, 2017 – Director, Employment Experience

    Thanks for taking the time to let us know how we are doing. It’s great that you enjoyed the culture and environment here. Our leadership team would love to hear your suggestions on ways we can be... More


  4. Helpful (16)

    "Don't Believe The Fake Image"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Charlotte, NC
    Former Employee - Account Executive in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Edmunds.com full-time (More than a year)

    Pros

    If you're looking to get into politics this is a great place to start. There are a lot of great people here but middle and upper management is the most rediculous group of fakers I've ever come across.

    Cons

    The 'products' (dealer ad subscription) are terrible and don't perform. The new web-site launched January 1st is awful and traffic is WAY down. You are expected to lie to and mislead your dealer partners. Some of the Regional Directors are absolute monsters who have no business managing employees. Edmunds loves to talk about their ROWE Results Oriented Work Environment but the reality is they only care about their image and they want yes-men who will do whatever it takes to get a contract signed, dishonest behavior included...

    Advice to Management

    Advice is pretty useless and would fall on deaf ears. Middle and upper management are all drinking the same kool-aid. One thing though...if you're going to threaten every employee after separation like you have been doing for the last 12+ months, find a better way to go about it then sending an email that was the equivalent of me calling my 8 year old a paralegal and having her write it.


  5. "Good Company, Needs Attention"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Edmunds.com full-time

    Pros

    Great Company Atmosphere. No expense spared on employees

    Cons

    Micromanaging Tier 3 Sales staff.

    Advice to Management

    Be sure to offer support and help with dealership struggles.

    Edmunds.com Response

    May 15, 2017 – Director, Employment Experience

    Thanks for the review. It’s great to hear from employees who have an appreciation for the culture we work hard to cultivate and the resources the Company dedicates to employees’ well-being. It is... More


  6. Helpful (7)

    "Position has changed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Santa Monica, CA
    Former Employee - Account Manager in Santa Monica, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Edmunds.com full-time (More than a year)

    Pros

    There is a lot of flexibility in terms of hours, AMs have the ability to work remote. Unlimited sick and vacation days. Brand new office with plenty of perks.

    Cons

    Currently the department has a chaotic work schedule, long hours and lots of meetings. Managers are being pulled in too many directions and don't have the bandwidth to support their teams.

    Edmunds.com Response

    May 15, 2017 – Director, Employment Experience

    Thanks for the feedback. Our flexible work environment is certainly something we are very proud of here at Edmunds as it gives employees the freedom to balance work with their everyday lives. I... More


  7. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Santa Monica, CA
    Current Employee - Director in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edmunds.com full-time (Less than a year)

    Pros

    I have been here for less than 4 months. So far my experience has been quite positive. My colleagues are always open to new ideas and trying new things. I work in the digital marketing space. I feel that the work we do is cutting edge. We work with a wide variety of advertising platforms and have a very data-oriented approach to marketing. There isn't much bureaucracy, most people are quite approachable. If you like working in a fast-paced, dynamic environment then this is the place to be. Other pros are the Results only work environment and the really cool office space/décor and location.

    Cons

    Bad traffic leads to bad commutes to work in the Santa Monica area. ROWE helps mitigate this to some extent.

    Edmunds.com Response

    May 15, 2017 – Director, Employment Experience

    Welcome to Edmunds! We are so happy you have already had such a positive experience during your short time here. One of our core values, as you know, is transparency and achieving that goal... More

  8. "Amazing company culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edmunds.com full-time (Less than a year)

    Pros

    Edmunds.com is an innovative family owned company focused on what is best for its customers and its employees.

    Cons

    Still looking for something wrong with this awesome company!

    Edmunds.com Response

    Mar 31, 2017 – Director, Employment Experience

    Thanks for taking the time to let us know things are going well for you and that you are enjoying your Edmunds Employee Experience. We always welcome all feedback and hope you will let us know if... More


  9. Helpful (1)

    "Incredible place to work. Fantastic people, great location, small enough to feel like a start up."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director Business Analytics in Santa Monica, CA
    Former Employee - Director Business Analytics in Santa Monica, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Edmunds.com full-time (More than 3 years)

    Pros

    Location, location, people. Southern california, particularly SM is a great place to work. Super smart management team.

    Cons

    Bonus structure. Base salaries are competitive, but bonuses are rarely paid. Despite the cons I would work there again.

    Advice to Management

    Find a way to incentivize employees to stay. Base salary is competitive, bonuses are not

    Edmunds.com Response

    Mar 31, 2017 – Director, Employment Experience

    Thank you so much for taking the time to write a thoughtful response even after you have moved on professionally. It’s really great to hear feedback such as this, especially your point that you... More


  10. "Really Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Edmunds.com full-time (More than 3 years)

    Pros

    Acct Exec Salary is very high

    Cons

    They are desperately trying to catch up to their competition in the digital advertising space.

    Edmunds.com Response

    Apr 5, 2017 – Director, Employment Experience

    Thanks for your review. We find feedback from former employees to be some of the most valuable and take it to heart. Its nice to hear that our people think they are well compensated. 2016 and... More


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