Education Management Corporation Admissions Representative Reviews | Glassdoor

Education Management Corporation Admissions Representative Reviews

Updated June 4, 2017
86 reviews

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Admissions Representative

2.2
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Education Management Corporation President & CEO Mark McEachen
Mark McEachen
5 Ratings

Employee Reviews

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Pros
  • Work/life balance could be better but they strive to balance employee's responsibilities (in 18 reviews)

  • Worked with great people, who were very dedicated to students (in 32 reviews)

Cons
  • No job security and poor communication within company (in 38 reviews)

  • Does not really give a good work/life balance (in 30 reviews)

More Pros and Cons

  1. Helpful (2)

    "Great while it lasted..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Admissions Representative in Chandler, AZ
    Former Employee - National Admissions Representative in Chandler, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Education Management Corporation full-time (More than a year)

    Pros

    Free school to any of edmcs schools (million dollar voucher), pay was pretty good considering how easy the job was and always steady consistent 40 hours.

    Cons

    No job security, micromanaged, whole departments laid off frequently, business was doing pretty bad for awhile. Department closed, no more NARs

    Advice to Management

    There is no management to give advice too.


  2. Helpful (2)

    "It pays well, glorified call center work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Representative in Chandler, AZ
    Current Employee - Admissions Representative in Chandler, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Education Management Corporation full-time (More than a year)

    Pros

    -good pay
    -great benefits
    -good hours
    -if you like being on the phone all day and doing sales you'll be fine

    Cons

    -not about the students, ALL about the numbers
    -company has been struggling, though getting sold to not-for-profit by the end of summer
    -management is not the greatest
    -fear based style of management- "hit the numbers or your fired"

    Advice to Management

    -Drop the corporate lingo- if it's all about the numbers and making money then be honest about it instead of hiding behind "we're here for the students"
    -Invest in your employees- showing appreciation can help motivate instead of running on a fear based system

  3. Helpful (1)

    "One of Pittsburgh's top paying companies"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Representative in Pittsburgh, PA
    Former Employee - Admissions Representative in Pittsburgh, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Education Management Corporation full-time (More than 5 years)

    Pros

    Excellent training program. For the most part worked with great people. Great opportunity to support yourself and family financial. Good hours of operation.

    Cons

    Some practices were unethical. Constant turnover. A bit stressful. Massive layoffs. Job security. Favoritism sometimes played a huge part in advancement.

    Advice to Management

    Great place to learn effective communication skills which could assist in many different areas of life. However, always remember to try to do things ethically and never compromise your own integrity to meet or exceed a company's goal.


  4. "Admissions Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Director of Admissions/Admissions Representative in Pittsburgh, PA
    Former Employee - Assistant Director of Admissions/Admissions Representative in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Education Management Corporation (More than a year)

    Pros

    creative programs are more fun to enroll for; fun people to work with

    Cons

    Leadership[ needs to work on effective leadership

    Advice to Management

    better support of staff


  5. "Admissions Representative at Argosy University"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Representative in Pittsburgh, PA
    Current Employee - Admissions Representative in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Education Management Corporation full-time (Less than a year)

    Pros

    The pay. The only reason this is a two star review.

    Cons

    They don't help you, its based off or numbers and there is zero to little guidance. It's a cold calling job. Making 200-300 cold calls a day. half the people you speak with don't need the degree they offer for what they want to do. Yet somehow they still expect you to get those numbers. I feel lied to about what i was brought in to do when i started. There is a reason they have faced lawsuits and government fines in the past. The work schedule allows for very little work life balance. The pay barely makes up for the lack or moral around the office. People have been leaving every week since i started a few months ago. It is not encouraging.

    Advice to Management

    Focus on people, not numbers.


  6. Helpful (1)

    "Admissions Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Representative in Chandler, AZ
    Former Employee - Admissions Representative in Chandler, AZ
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Education Management Corporation full-time (More than a year)

    Pros

    At EDMC, you will learn to operate with a sense of urgency and accuracy in checking to do items off a list. If you do not, you will be let go. Plain and simple, and I agree with this approach.

    Cons

    Once you get on the Directors bad side, there is no recovery. You will be walked out soon. If you do your job well and care about the students, that does not matter. The director does not like you. You can register a student for school and get a referral for another student as well, all in the same call. You will be walked out.

    Advice to Management

    Why? They aren't going to listen. I mean this is an Upper management team that honestly believes that the director who has fired everyone she did not like, has PTSD from having to let so many good people go. Are you serious? The director doesn't even have a degree and it's required for Admissions Representatives.

    Advice to Management:
    Fire yourself. Now there is something truly in the direction of the students best interest.
    Stop treating your college-educated employees like children and disposable commodities.
    If you think they act like children, maybe it is due to your immature noncaring absent style of "parenting."


  7. "Don't Do It"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Representative in Pittsburgh, PA
    Former Employee - Admissions Representative in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Education Management Corporation full-time (More than 8 years)

    Pros

    Pay. This only because EDMC has to over pay to keep its employees.

    Cons

    Top executives to managers. Pressure to enroll non qualified potential students. All branches of this for profit school only cares about putting students in class knowing theor chances to succeed are less than 5%.

    Advice to Management

    Learn how to be a manager. Most were promoted because they are friends of other managers.

  8. "Eh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Representative in Pittsburgh, PA
    Current Employee - Admissions Representative in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Education Management Corporation full-time (More than 3 years)

    Pros

    Not a bad place to start and learn. Sales will look good on resume if you sell it that way

    Cons

    Focus not on students but just on numbers you will learn this quickly if you don't you're vlond

    Advice to Management

    Got to be about students but that will never change so just keep doing it until the government cuts off the teet


  9. "National Admissions Rep. 13.50/hour"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Admissions Representative in Chandler, AZ
    Former Employee - National Admissions Representative in Chandler, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The pay is rather good for such a simple, repetitive task. There is a lot of schedule flexibility. My manager allowed me to work the oddest schedule because I was in school at the time. 15 hours a week spread randomly across 3 days. I was also able to do schoolwork at my cubicle desk while i worked. Additionally, the environment in which I worked was conducive to making friends.

    Cons

    You are working for a proprietary school. They preach altruism, but beneath it all you are helping a large corporation use the rhetoric of educational advocacy to take advantage of people who are nervous about their futures, unsure about what steps to take to better themselves and their lives, and who are thus vulnerable to such a scheme. The only reason a machine hasn't taken the National Admissions Representatives' jobs is because machines aren't capable of empathy.

    Advice to Management

    It's not as serious or prestigious a job as it is made out to be.
    A human needs a break from constant call taking. Allow at least 1-2 minutes between calls for workers to catch their breath.


  10. "Admissions Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Admissions Representative in Phoenix, AZ
    Current Employee - Senior Admissions Representative in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Education Management Corporation full-time (More than 3 years)

    Pros

    Competitive wages and holiday compensation. Positive training (unfortunately doesn't continue into the job),

    Cons

    No feeling of security. People can and DO get "walked out" on a regular basis. One mistake can be all it takes! Worse yet, depending on how the "powers that be" - view you, there may be carefully laid land mines to put your job in jeopardy.
    Extremely High Turn-Over
    Low Employee Morale
    Constant change - sometimes for "change sake" - other times to react to legal issues that they seem to get themselves into.
    Highly Regulated