EducationDynamics Reviews | Glassdoor

EducationDynamics Reviews

Updated August 28, 2018
63 reviews

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2.7
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Bruce Douglas
20 Ratings

63 Employee Reviews

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Pros
  • "There are plenty of snacks, free coffee and other drinks, ect" (in 2 reviews)

  • "Hoboken offices offer free snacks" (in 2 reviews)

Cons
  • "High school dynamic, too many women who gossip and interfere w the job, difficult market to understand, low pay" (in 2 reviews)

More Pros and Cons

  1. "Marketing Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at EducationDynamics full-time

    Pros

    All the employees here are very professional. They give excellent training about their business. And the culture here is nice, flexible, and friendly. Very nice company.

    Cons

    Different teams should get involved more with each other.

    EducationDynamics Response

    Sep 18, 2017 – Director of Human Resources

    Thank you for your feedback.


  2. "Moving forward"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at EducationDynamics full-time

    Pros

    The company provides a valuable service to both colleges/universities and students.

    Cons

    GlassDoor requires a con, but I don't have one...

  3. "High school culture, too much gossip. Poor management. Mice infested office and high turnover."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Free snacks and work from home options.

    Cons

    Management doesn’t care about employees. Too much gossip and cliques.

    Advice to Management

    Establish a better organizational structure


  4. Helpful (3)

    "Hell on earth."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Education Matching Agent in Boca Raton, FL
    Former Employee - Education Matching Agent in Boca Raton, FL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at EducationDynamics full-time (Less than a year)

    Pros

    Free coffee, really nice co workers that can relate to how miserable the job is also the building they rented out was so pretty but they are moving to a run down building in 2017. Weekly pay, that's about it.

    Cons

    This place is a sweat shop and the reason I will never work for another call center again in my life. You literally take probably 400 calls a day talking to ppl who are looking for jobs and get transferred to you with out their knowledge so that you can get cussed out by them because they never wanted to go to school. Calls are literally back to back for 8 hours straight. No bathroom breaks outside of your 15 min break so good luck ladies. I got hired through a Temp agency so although I made $3,000 dollars in commission on top of my hourly every month, they pocketed my money and never gave me a dime. They claim you're temporary for "90 days" just to find out you really have to work about 720 hours which equals to about 5 months no commission. I got hired at $13 an hour and a month later new people were there at $16 an hour. They really don't care about you personally they just use you up until you're miserable then kick you to the cirb. Turn around rate is ridiculous, people quit every week. I really hated going to work every day and will never work at another call center ever again.

    Advice to Management

    Stop lying about 90 days when you really have to work there for about 5 months before you get commission and hire enough people so the call volume isn't absurdly high


  5. Helpful (2)

    "Great Office Culture and Work Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EducationDynamics full-time (Less than a year)

    Pros

    Great office culture, benefits and growth opportunities. Folks work hard and play hard together.

    Cons

    That I wasn't working here sooner.....

    Advice to Management

    Keep moving strategically.

    EducationDynamics Response

    Sep 18, 2017 – Director of Human Resources

    Thank you for your feedback.


  6. Helpful (4)

    "erratic management, good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hoboken, NJ
    Former Employee - Anonymous Employee in Hoboken, NJ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at EducationDynamics full-time (More than a year)

    Pros

    people with a lot of heart and passion for their work, free snacks, decent benefits

    Cons

    constantly struggling to stay afloat, poor management which likes to micro manage, low pay, high turnover

    Advice to Management

    give people breathing room todo their jobs, drive solutions from the top down

    EducationDynamics Response

    Jul 14, 2017 – Director of Human Resources

    While we appreciate your comments, we are rightfully concerned about some of the statements you have made. Therefore, we strongly encourage all of our employees to contact our Human Resources... More


  7. Helpful (3)

    "On the way back up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Boca Raton, FL
    Current Employee - Operations in Boca Raton, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at EducationDynamics full-time (More than 3 years)

    Pros

    Overall improved morale in the Boca and other main offices. More focus on employees following summer 2016 layoffs, tough job with a smaller HR team!

    We've done a good job of righting the ship and most feel that we we are doing more with less (more responsibilities but increased opportunities for pay). Still we could use another handful of people to get operations moving forward faster.

    People are excited as we work with more and more non-profit and traditional schools. The type that one would be proud to go to and work with.

    Cons

    Still need resources, things are falling through the cracks and eventually may cause larger issues. Especially on client facing teams like SAS and the (more) fully managed contact centers.

    Not necessarily people, but improving technology beyond on archaic lead tracking/media buying/accounting systems.

    Advice to Management

    People are pretty happy, keep the momentum going! I'd like to think that goes for new hires and veterans as well.

    CEO is no longer Tom, but the rating stays the same. Bruce is a friendly manager and a great strategist as far as my dealings go.

    Him and the rest and of executive team are approachable and great resources, but often its clear they put their own bonuses and friends before what may be best for the organization. Too much focus on hitting short term revenue and net number goals leaves internal teams and clients out to dry on many occasions. Of course there is pressure from the larger owners that makes this required.

  8. Helpful (1)

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boca Raton, FL
    Former Employee - Anonymous Employee in Boca Raton, FL
    Recommends
    Positive Outlook

    I worked at EducationDynamics full-time (Less than a year)

    Pros

    Everyone is very nice and sincere. People bend over backwards to help each other. Good communication. You can always get an answer to a question. They adhere to the highest quality standards.

    Cons

    None - I would work there again.

    Advice to Management

    Keep hiring good people. You've done a good job weeding out the negative influences. Keep it up!

    EducationDynamics Response

    Jul 14, 2017 – Director of Human Resources

    Thank you for your positive comments.


  9. Helpful (1)

    "In the middle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at EducationDynamics full-time

    Pros

    I read quite a few reviews and I understand where people are coming from. Each team has it's own dynamic/culture and if you fit into that mold then everything is fine, when you don't then you hate it. Overall, the people are pretty cool and depending on your department, you will be okay. If you don't mind working hard and you are eager to learn something new then it might be a good fit. If you're lazy please do not apply. If you don't like to follow orders even when you know it's not the best use of your time, don't apply. If you cannot conform into standard Corporate America politics then do not apply, and good luck out there because there will always be something in the work environment that reminds you of High School. Think of the movie Mean Girls, if you can smile through the pain and fake it until you make it, then you will be welcomed with open arms.

    Cons

    As mentioned, I understand where people are coming from. There is a lot of pressure and it runs down-hill. Sometimes we are putting out so many fires we don't stop to think if what we are doing is actually helpful/useful. People are stressed out. If you make the company money then you are favored. Some managers are tough and make you work hard. Some are just the cancer that needs to be removed ASAP. There's quite a bit of favoritism and make sure you do not upset these "privileged" few nor their minions or there goes your job.

    Advice to Management

    Good luck. I know you're stressed and I don't see any resolution except to evaluate what didn't work in the past. Also, try to work with your team more.... instead of stressing them out.


  10. "A Great Place to Build Skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at EducationDynamics full-time

    Pros

    This company is not afraid to try new things as a result you get to learn a lot! Experienced employees are always willing to help you conquer new challenges.

    Cons

    The desire to constantly try new things creates some chaos and there are communication breakdowns that tend to occur during moments of high stress.

    Advice to Management

    Concentrate on making sure your employees feel valued.


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