Educational Testing Service Reviews in Princeton, NJ | Glassdoor

Educational Testing Service Princeton Reviews

Updated February 10, 2017
101 reviews

Filter

Filter

Princeton, NJ

3.8
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Educational Testing Service President and CEO Kurt M. Landgraf
Kurt M. Landgraf
47 Ratings

101 Employee Reviews

Sort: Popular Rating Date

Pros
  • Decent pay for a work from home position (in 88 reviews)

  • Great work-life balance, most employees care about doing a good job (in 31 reviews)

Cons
  • Some Scoring Leaders (a Rater's immediate supervisor) apply the scoring rubrics inconsistently (in 26 reviews)

  • No benefits for work from home raters (in 14 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good Place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Princeton, NJ
    Current Employee - Anonymous Employee in Princeton, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Educational Testing Service full-time

    Pros

    Interesting and socially redeeming work; smart people; good compensation, including benefits; lovely facilities.

    Cons

    It's work. I'd rather be playing.

    Advice to Management

    Keep doing what you're doing.


  2. "Slow and Steady"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brand Manager in Princeton, NJ
    Former Employee - Brand Manager in Princeton, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Educational Testing Service full-time (More than 3 years)

    Pros

    You don't break a sweat.
    For the most part, you will find talented good people who are actually very nice to work with.

    Cons

    You don't break a sweat which means you can get borrowed easily.
    There is not a huge need for marketing in the organization and it's not respected by most of the other areas and departments.

    Advice to Management

    Actually manage, and promote the value of marketing throughout the organization. Don't let mid management and consultants lead the charge for educating internal partners on what good marketing can do for the organization.
    Senior staff is exceptionally passive.


  3. Helpful (1)

    "Public Relations Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Princeton, NJ
    Current Employee - Anonymous Employee in Princeton, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Educational Testing Service full-time (More than 8 years)

    Pros

    SMART people. GOOD people. Amazing benefits (i.e. 100% tuition reimbursement). Strong work-life balance.

    Cons

    Volatility in the industry. Difficult to convince people to WANT to take a test.

    Advice to Management

    Anyone in charge of personnel should be required to take a leadership course or workshop.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Too much "process""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Assessment Specialist in Princeton, NJ
    Current Employee - Senior Assessment Specialist in Princeton, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Educational Testing Service full-time (More than 10 years)

    Pros

    Smart colleagues
    Occasional opportunities for challenging work
    Immediate management is sensible

    Cons

    Upper management is obsessed with "process." Little respect for long-time staff; salary caps are de-facto age discrimination. You can get a higher salary if you can get promoted, but it's nearly impossible to get promoted.

    Advice to Management

    Remove the salary caps and treat expert staff with the respect they have earned and deserve.


  6. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Princeton, NJ
    Current Employee - Anonymous Employee in Princeton, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Smart people
    Strong non profit performance results

    Cons

    Need increase in number of younger employees


  7. "Solid company, great differences depending on work area"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Princeton, NJ
    Former Employee - Anonymous Employee in Princeton, NJ
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Educational Testing Service (More than 10 years)

    Pros

    Normally great at what they do, with high quality and very professional staff. Very good salary and bennies. Industry is changing, though, and business is slowing a bit given the global economy, though we can hope that is a temporary circumstance.

    Cons

    Of course, not all divisions are managed the same. The more challenging changes in certain aspects of the industry, combined with some less savvy management in some areas, makes those divisions less effective and strains the staff in those divisions more. Overall ratings are lower than they would have been in the past given these changes and management's inability to adjust acordingly.

    Advice to Management

    Despite the industry changes, staff to the demands of the work or you will lose good people. Also, don't listen to just a few upper-level managers, but do a better job of outreach to the worker bees, especially in the stressed areas, to learn what is really going on, and what the true demands on staff are.


  8. "Business systems analyst"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Princeton, NJ
    Current Employee - Anonymous Employee in Princeton, NJ

    I have been working at Educational Testing Service (More than a year)

    Pros

    Very good place to work

    Cons

    Sometimes it's stressful in the work place


  9. "Web Developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Developer in Princeton, NJ
    Former Employee - Web Developer in Princeton, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Nice people, lots of PhDs, park-setting, really big campus surrounded by forest. Work has global impact and stable. Flexible working hours. Summer Fridays.

    Cons

    Below market salary. Old computers and can be slow-paced some times. Not many IT opportunities to grow inside the company.


  10. "SURE/SPRE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern in Princeton, NJ
    Former Intern - Anonymous Intern in Princeton, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Educational Testing Service as an intern

    Pros

    I worked on a real project and made a significant impact on my office. The interns were a close group of people and it was great to see them. However, my project was individual. I gained lots of real life, valuable experience that I will carry with me into the future.

    Cons

    Lots of old workers. Very psychological and research based. Unsure how many business people can actually fit in.

    Advice to Management

    Start hiring younger workers


  11. "Benefits are great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Princeton, NJ
    Current Employee - Anonymous Employee in Princeton, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Educational Testing Service (More than 10 years)

    Pros

    Benefits of schooling, retirement and vacation time are amazing

    Cons

    Salaries are not as competitive as other companies

    Advice to Management

    Salaries need to be reworked at lower level jobs in the company



Showing 101 of 394 reviews
Reset Filters