Educational Testing Service Reviews in Princeton, NJ | Glassdoor

Educational Testing Service Princeton Reviews

Updated August 30, 2017
116 reviews

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Princeton, NJ

3.6
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Educational Testing Service President and CEO Kurt M. Landgraf
Kurt M. Landgraf
54 Ratings

116 Employee Reviews

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Pros
Cons
  • Inconsistencies amongst scoring leaders (in 34 reviews)

  • Work-Life Balance depends on what part of the organization you are working in (in 10 reviews)

More Pros and Cons

  1. "Project Manager II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Princeton, NJ
    Current Employee - Project Manager in Princeton, NJ
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Educational Testing Service full-time (More than 3 years)

    Pros

    Family atmosphere; excellent benefits; competitive salary

    Cons

    short sighted in planning; over commits on RFP then over works employees to attain unrealistic goals

    Advice to Management

    Think before committing to customers


  2. Helpful (1)

    "Family oriented, academic mindset, frustrating for a business person"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in Princeton, NJ
    Former Employee - Senior Director in Princeton, NJ
    Negative Outlook

    I worked at Educational Testing Service full-time

    Pros

    Nice people, family activities, social mission, beautiful campus, good benefits, very generous employer contribution to retirement

    Cons

    Leadership is not strong. Company seems very conflicted and strugles with a culture of academia and research trying to run a business. The academia and the truely skilled business people clashing in methods and goals, create frustration and roadblocks to success

    Advice to Management

    Hire external business leaders while still providing financial and career advancement for the long time employees and those with academic backgrounds.
     Be very careful promoting to LEADERSHIP, individuals who do not have significant and diverse external business experience but rather a career path in academia or ETS only. Current leadership is visibly weak. At the time of this review, the listed CEO left about 3.5 years prior.

  3. Helpful (1)

    "Nice side hustle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SAT Rater in Princeton, NJ
    Current Employee - SAT Rater in Princeton, NJ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Educational Testing Service part-time (More than a year)

    Pros

    The job is very easy with great flexibility.

    Cons

    Inconsistencies amongst scoring leaders. One scoring leader will tell you to score one way and then another will say something completely different.

    Not many hours are given and shifts are often cancelled.


  4. "Good place to work"

    StarStarStarStarStar
    Current Employee - Assessment Specialist in Princeton, NJ
    Current Employee - Assessment Specialist in Princeton, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Educational Testing Service full-time (More than 10 years)

    Pros

    Talented colleagues. Friendly workplace. Relaxed atmosphere. Test development here is at the highest level of quality.

    Cons

    Less time should be spent on performance reviews and ratings.

    Advice to Management

    Spend less time and energy on performance reviews. They have little effect on salary increases.


  5. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Princeton, NJ
    Current Employee - Anonymous Employee in Princeton, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Educational Testing Service full-time (More than 5 years)

    Pros

    Great benefits, good management (depending on the department), good salary. Flexibility (depends on the department and manager).

    Cons

    Finance is terrible to deal with. I wish my manager gave me more flexibility.

    Advice to Management

    Make flexibility and working from home a benefit across the board. Don't be so set on time in office but base your judgment on whether the work is getting done or not.


  6. "Beautiful campus, good benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Princeton, NJ
    Current Employee - Manager in Princeton, NJ
    Positive Outlook
    No opinion of CEO

    I have been working at Educational Testing Service full-time (More than 10 years)

    Pros

    The Princeton campus is beautiful, benefits are good, and the people are (in my experience) the best thing about working here. There are opportunities to move around within the company if you have the interest and skill set to do so.

    Cons

    Salaries are not competitive for the market. Work/life balance is not always supported so burnout has been an issue.


  7. Helpful (1)

    "Unique academic environment promotes innovation and opportunity to personally influence organizational outcomes."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technology Researcher, Project Director in Princeton, NJ
    Former Employee - Technology Researcher, Project Director in Princeton, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Educational Testing Service full-time (More than 10 years)

    Pros

    Academic culture of diverse, self-directed, highly motivated, cooperative, smart, professional staff. A non-profit organization with a "higher purpose" driving achievement, growth, global expansion and mission. Great environment for autonomy, innovation, creative thinking and upward mobility for qualified leaders in their fields. Broad spectrum of business and academic roles encourage multi-discipline approaches to team and project building and opportunities to grow personal knowledge and expertise while achieving mission-driven corporate (and project) objectives.

    Cons

    Despite one's own record of achievement, performance, long-term service, relevance of contributions in key strategic mission-central projects, or professional status -- unless that level is VP or higher -- the company offers nothing in terms of ongoing benefits or support if an employee is forced to stop working due to illness and a resulting permanent disability. That's not to say that LTD disability insurance (which offers limited coverage and benefits) is not made available to everyone, but once even the most long-term, high-achiever finds him or herself in that position, all benefits that are critical to support, sustain and even continue to improve their quality of life, or any chance of staying on course toward a sustainable financial future and retirement... is completely taken away. This policy and practice is ruinous and totally incongruous with the culture of compassion and support they claim to practice and possess.

    Advice to Management

    Continue to foster a work-environment that encourages individual innovation. Somehow, bridge communication and cooperation between the "silos" that serve as the foundation stones that ultimately play the most critical roles in almost every important goal and success the organization strives to achieve. Maintain the highest level of employee compensation in your industry and examine carefully the HR policies and practices that determine how each and every benefit can be improved, using the highest possible standards as a model. Reward loyalty, service, and success by expanding all aspects of the benefit program (from compensation to disability insurance to retirement contributions and after-retirement benefits) to high-achievers who consistently meet or exceed high merit standards.

  8. "Uninspiring with a couple of redeeming qualities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Producer in Princeton, NJ
    Current Employee - Producer in Princeton, NJ
    Doesn't Recommend
    Positive Outlook

    I have been working at Educational Testing Service full-time (More than 5 years)

    Pros

    Stable job, generally pleasant working environment

    Cons

    Too many middle managers, no corporate willingness to hire enough people with the necessary skill sets to achieve goals, doesn't seem serious about creating assessment software

    Advice to Management

    Reduce the number of people who's only job seems to be asking other people if they've completed x task


  9. "Assessment Specialist"

    StarStarStarStarStar
    • Culture & Values
    Former Employee - Anonymous Employee in Princeton, NJ
    Former Employee - Anonymous Employee in Princeton, NJ

    I worked at Educational Testing Service full-time

    Pros

    Great Company culture, people are friendly and collaborate in working together. Casual dress code. Numerous events and workshops given to all employees (permanent, contract or temporary) to participate and further career development.

    Cons

    Caution - internal politics within specific departments can be a deterrent to progress in working relationships.

    Advice to Management

    Meetings should be limited to enable actual work.


  10. "Awesome non profit company with great people on a beautiful college like campus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Research Data Analyst in Princeton, NJ
    Former Employee - Assistant Research Data Analyst in Princeton, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Educational Testing Service full-time (More than 5 years)

    Pros

    The people are a wealth of experience. Many research professionals are ETS lifers and really care about the work they do

    Cons

    Very few cons at ETS. Since it is a non profit the pay is a little below market value. Overall it is a great company.


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