Educational Testing Service Reviews | Glassdoor

Educational Testing Service Reviews

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Found 553 reviews

2.6
StarStarStarStarStar
Rating TrendsRating Trends
37%
Recommend to a Friend
11%
Approve of CEO
Educational Testing Service CEO Walt MacDonald
Walt MacDonald
19 Ratings
Pros
Cons
More Pros and Cons
  1. Test Scorer

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Compensation and Benefits
    Current Employee - Anonymous Employee 
    Recommends

    I have been working at Educational Testing Service part-time

    Pros

    Work from home position with flexible hours and easy scheduling.

    Cons

    Shift hours vary depending on need

  2. Helpful (8)

    Great Flexibility but Low Pay

    StarStarStarStarStar
    • Overall
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Rater in Remote, OR

    I have been working at Educational Testing Service part-time for more than 6 years

    Pros

    The flexibility in being able to set your own schedule is great. Scoring leaders are mostly very communicative and great to work with.

    Cons

    To be paid $15/hour for a job that requires an advanced degree and very specialized knowledge is a joke. On top of that, shifts are frequently shortened or cut with little advance notice. This is nothing more than side job - don't expect to make a living wage as a rater for ETS.

    Advice to Management

    Show that you value your workers by offering a higher salary. Wages are going up across the country, yet your wages have actually gone DOWN since the time I started working there.

  3. Helpful (6)

    Client Management Lead

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Princeton, NJ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Educational Testing Service full-time for more than 2 years

    Pros

    Benefits, Salary, Employer Matching, Vacation time

    Cons

    No work life balance, terrible management, disorganization within management, manager was a tyrant, management played favorites

  4. Helpful (8)

    No support

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Online Rater TOEFL IBT 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Educational Testing Service part-time for more than 20 years

    Pros

    Work from home - make your own hours

    Cons

    In 10 years I've never met ANYONE from the company. That's so strange. Employees are just cogs in their wheel. We got a 20% pay cut but are expected to step up our performance. Faster! Faster!

    Advice to Management

    Better communication. Management is so removed, I have no idea (after 10 years!) who to call with a problem or situation. It really is ALL ON LINE.

  5. Helpful (2)

    Not recommended

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - SAS Analyst 

    I worked at Educational Testing Service for more than a year

    Pros

    No pros in this company.

    Cons

    No consideration for contractors in this company.

  6. Helpful (9)

    Toxic Culture, Mismanagement

    StarStarStarStarStar
      Current Employee - Rater 

      I have been working at Educational Testing Service part-time

      Pros

      Work from home, in your pajamas.

      Cons

      The previous reviews were clearly from senior management. No one at this company is happy. My friend and I have both worked here for 4+ years. The pay has decreased the hours are minimal, and the culture is toxic. Employees are negative and no one is on the same page as far as rating goes. Don't waste your time here, take your talents elsewhere.

      Advice to Management

      Treat your employees with dignity

    • Good place to work, though lately the culture seems to be leaning more corporate than non-profit.

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 

      I have been working at Educational Testing Service full-time

      Pros

      -Decent benefits and vacation time. -Good holiday schedule. -Early closing Fridays during the summer.

      Cons

      -In many ways the company is stuck in the last century in terms of operations and policies. -Stingy about lunches and breaks. Only a 30-minute lunch that you are required to work an extra half hour per day to make up for. No paid breaks.

    • Constructed Response Rater for TOEIC and TOEFL programs

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 

      I have been working at Educational Testing Service part-time

      Pros

      management is excellent with clear directions and lots of support to succeed in this role. i really like the overall professional culture at this compnay.

      Cons

      Unless you are rating for programs are in demand (such asTOEFL), you will not get many hours which means this can only be a side gig.

    • TEST SCORER

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 

      I worked at Educational Testing Service part-time

      Pros

      The time flexibility is wonderful.

      Cons

      Inconsistency in the number of hours.

      Advice to Management

      N.A.

    • Helpful (10)

      Online Rater

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Compensation and Benefits
      Current Employee - Anonymous Employee 

      I have been working at Educational Testing Service full-time for more than 4 years

      Pros

      It's great working from home. The work itself is enjoyable. Scheduling is flexible in that you choose the days you are available to work; either party can cancel with very short notice (could be a pro or a con).

      Cons

      Low pay; no pay raise (not even to account for inflation) since having started over four years ago. Also, 20% pay CUT with neither warning nor explanation. HR is outsourced to a call center in India.

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