Educational Testing Service Reviews | Glassdoor

Educational Testing Service Reviews

Updated November 20, 2017
430 reviews

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3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Educational Testing Service President and CEO Kurt M. Landgraf
Kurt M. Landgraf
145 Ratings

430 Employee Reviews

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Pros
Cons
  • Inconsistencies amongst scoring leaders (in 35 reviews)

  • Work-Life Balance depends on what part of the organization you are working in (in 10 reviews)

More Pros and Cons

  1. "Good colleagues and benefits"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Educational Testing Service full-time

    Pros

    Most colleagues really want to do a good job

    Cons

    salaries tend to be below market, even including benefits


  2. "Statistical Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Statistical Assistant in Princeton, NJ
    Current Employee - Statistical Assistant in Princeton, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Educational Testing Service full-time (More than 5 years)

    Pros

    Great working environment, nice people

    Cons

    Severely underpaid compared to market value for similar work

  3. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Princeton, NJ
    Current Employee - Director in Princeton, NJ
    Doesn't Recommend
    Negative Outlook

    I have been working at Educational Testing Service full-time (More than 5 years)

    Pros

    Nice campus, good benefits and interesting work.

    Cons

    Weak leadership and lacking the ability adapt to new market conditions. Limited career growth and opportunity for advancement.

    Advice to Management

    Need to reinvent the way business is done to increase competitiveness in the market.


  4. "Process Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Specialist
    Current Employee - Process Specialist

    I have been working at Educational Testing Service full-time (More than 10 years)

    Pros

    Decent pay and health benefits. Telecommuting options.

    Cons

    Lack of internal PR and transparency. Non existent paid family leave plans. Poor and inefficient management structure.


  5. "Good job. Inconsistent hours."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SAT Rater in Ewing, NJ
    Current Employee - SAT Rater in Ewing, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Educational Testing Service part-time (More than a year)

    Pros

    Work from home. Ability to work a flexible schedule. Helpful shift supervisors.

    Cons

    Not enough available shifts. Pressure to meet quotas. No consistent point of contact with the company.

    Advice to Management

    If you are going to invest the time in training remote employees, put them to work. Make more shifts available to your productive employees. Also, have an assigned representative to work with specific employees. Calling the company feels like calling any major company to ask for help with a product.


  6. "Great company"

    StarStarStarStarStar
    Current Employee - Senior Business Systems Analyst in Princeton, NJ
    Current Employee - Senior Business Systems Analyst in Princeton, NJ

    I have been working at Educational Testing Service full-time (More than 5 years)

    Pros

    Great company to work for

    Cons

    Cafeteria is not the best


  7. "Great remote work"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Rater
    Current Employee - Rater
    Recommends
    Positive Outlook

    I have been working at Educational Testing Service part-time (More than 3 years)

    Pros

    Great opportunity to work from home scoring a variety of tests. Training is provided, which is generally good and thorough. Shift Leaders are there to help during scheduled work shifts, which is a great way to keep skills sharp.

    Cons

    Sometimes the system used to score the tests is slow and can interrupt the flow of scoring that has been set.

  8. "Assessment Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assessment Specialist in San Antonio, TX
    Former Employee - Assessment Specialist in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Educational Testing Service full-time (More than 10 years)

    Pros

    Good salary and benefits. Great vacation pacakage.

    Cons

    Excessive work hours are required. Team work is not present.

    Advice to Management

    Management in need of proper training. Minimal training vs. expectation of work metrics. Landraf no longer CEO.


  9. "Client Mgr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Educational Testing Service full-time

    Pros

    Good Benefits and Decent Pay.

    Cons

    long hrs. and Poor mgmt.

    Advice to Management

    Degradation and being unkind isn't any way to treat people. If there is an issue, be straight forward.


  10. Helpful (2)

    "Rater"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rater in Princeton, NJ
    Current Employee - Rater in Princeton, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Educational Testing Service part-time (More than a year)

    Pros

    Work from home, submit your own hours, flexible, great for introverts, work-life balance, pay decent for work from home

    Cons

    Variable hours, good secondary job, lots of last minute adds means if you miss an email, you missed a shift, not great for extraverts, you will feel like an alien insofar as interpersonal communications with others, there just is none, no benefits.

    Advice to Management

    Communicate to raters more about internal decision-making processes, especially when it pertains to them.


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