Edward Don Reviews | Glassdoor

Edward Don Reviews

Updated September 12, 2017
62 reviews

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2.6
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Steve Don
34 Ratings

62 Employee Reviews

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Pros
  • It is a very laid back work environment, the people are very nice and helpful, management is very good and knowledgable (in 4 reviews)

  • You get a lot of hands on customer service skills/experience, the fellow employees are great people (in 3 reviews)

Cons
  • Customer Service don't do it undertrained my advice go take a management course on how to speak to your employees, IT technology is out of date (in 5 reviews)

  • Upper management is totally clueless,trucks are a total mess when in comes to loads (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "Picture "The Office""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Edward Don full-time

    Pros

    - Very relaxed environment overall
    - Those that stay are there for a very long time
    - They promote from within when the opportunity comes

    Cons

    - Slow moving when it comes to innovation yet fast considering the industry
    - Not much room for promotion
    - Pay could be better


  2. "Territory Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Edward Don full-time

    Pros

    Great culture & pay! :)

    Cons

    None that I can think of

  3. Helpful (1)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edward Don full-time

    Pros

    Employee focused, actual career pathing

    Cons

    This company doesn't use outlook?? Communication is severely hindered by a sub-par email program. Something as simple as a meeting request or email takes considerably longer than it should.


  4. Helpful (3)

    "sad sad reviews"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Edward Don full-time

    Pros

    money money money is about it!!

    Cons

    I read these comments about how Don still manages their sales force and it makes me sick. Each and every complaint I read I experienced as a leading sales person with the Edward Don Co. years ago and I was hoping things had changed for the better in their management skills but I guess not! I was threatened to be fired on a Christmas eve believe it or not of course the dsm was drunk I was a big hitter with E. Don and he was drawing 22% of what I grossed so go figure wouldn't you want to figure how to motivate a salesman to make you more not beat him down but management in Ed. Don can be very jealous of what their salespeople make I never understood that! There are so many stories I could tell about this company!

    Advice to Management

    Edward Don you are the undisputed leader in the food service industry but the worst in how you treat your employees. I suggest first of all stop hiring people for supervisory posts in sales and draw up from your ranks. Get over the degree thing for the management of your company you have no loyalty whatsoever! Advise all management that no one harasses your employees in any manner if people aren't producing write them up and if they don't improve let them go but don't make their personal lives "hell'.

    Take a look at how Walmart advances their people and in some cases employees will be looked at for quite some time before advancement is offered. You need to develop love and loyalty to your company you had it once!

    Sales is a very unique thing full of all sorts of personalities and different tactics in their approach to sales don't line everyone up and try to make everyone fit your ideas. If you have a salesman producing leave him alone no matter what you or your management ideas are!!!! Remember this if something isn't sold nothing happens within your company!


  5. Helpful (3)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Doesn't Recommend
    Disapproves of CEO

    I worked at Edward Don full-time (More than 3 years)

    Pros

    Wish I could say there were pro's.

    Cons

    My particular District Mgr would send emails to district threatening firing or calling screaming at us. Monday's were particularly common for this to occur.

    Advice to Management

    Owner needs to go to all of his Distribution Centers to really understand what is really going on. Communicating with employees once a year with updating hr employee hand book really isn't really leadership.


  6. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse and Shipping Manager in North Lauderdale, FL
    Former Employee - Warehouse and Shipping Manager in North Lauderdale, FL
    Recommends

    I worked at Edward Don full-time (More than 5 years)

    Pros

    Empowered to manage operation without supervision.
    Strong management Team

    Cons

    Difficult to forecast high volumes in advance.
    Must work until completion.... very long shifts.


  7. Helpful (2)

    "Great first job, not the best long term"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Doesn't Recommend
    Neutral Outlook

    I worked at Edward Don full-time (More than a year)

    Pros

    You get a lot of hands on customer service skills/experience, the fellow employees are great people

    Cons

    Management is terrible, there is no growth and compensation is a joke.

    Advice to Management

    Compensate your good employees and get better managers

  8. Helpful (3)

    "Great employment decision!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Woodridge, IL
    Current Employee - Anonymous Employee in Woodridge, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I started working at DON a little over one year ago. I have been in my professional field for over 15 years. Working at DON allows me to exercise my knowledge while learning from other professionals. Working in management allows me to experience some of the behind the scene workings of this great operation. Top to bottom....they really care for their employees and give them all a fair shake. Great employment decision!

    Cons

    No cons to speak of.


  9. "Sr District Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Leader, strong Company, Training, reputation

    Cons

    Political, red tape, Lower than industry pay

    Advice to Management

    Transparency


  10. Helpful (5)

    "NIGHTMARE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Edward Don full-time (More than 10 years)

    Pros

    The job is secure if you know what i mean. Do your job. Get your pay check and get out.

    Cons

    The company doesn't care about employees.
    Employment Evaluation is a Joke.
    Self Health insurance is another joke.
    No all applicants have the same opportunity of employment.
    Seems that If you are not Friend of the Friend of the Friend through a preferred agency - you dont get a job.
    Some departments adjust the new job positions before post it online. is like if I want I can negotiate my position without applying for the job.
    Retention in some departments is Ok but other departments change every two and 3 years, and they start playing musical chairs with the new job opening.
    Promotions in the company are rare occurence. They bring people from outside all the times and employees that are on the botton have to train their own replacement.
    People who knows the job has been in the company for many years working with customers and they have to fight to get a salesman position. Other have to get a lawyer or legal representation.
    This is just a few cons

    Advice to Management

    Management?
    They make mistakes and nobody cares.
    If you one day make a mistake, they leave you in the same position for years until you give up and resign.


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