Edward Jones Reviews

Cons

Regular clients do not always trust on call BOAs.

Cons

1. The culture is changing rapidly to a more cut throat, big company culture that does not care about it's employee's. 2. ED hired associates on as 100% remote but changed that to you have to come into the office three days a week if you live within an hour of a home office (Tempe, STL, or Canada). Regardless of whether or not you were hired on the grounds that it was a remote position. 3. Anyone who transitioned to a home based associate after the pandemic, is now required to return to work. The process for becoming a home based associate is to fill out the request and have it approved by your leader and then you are an HBA. The company completely reneged on this and decided to make everyone who lives with in an hour return regardless.

Cons

There can be a lack of structure since you decide on your own work schedule. You have to put in 2-5 years of really pushing yourself to build up a client book There’s a lot to learn and you will have to lean on home office resources to find answers for clients constantly at the start Some days are a kick in the butt - clients don’t always follow advice or may fire you for reasons out of your control There can be a disconnect between home office and the advisors “in the field” - most home office employees are nice people but it’s two different worlds at times Compliance is strict - EJ is a privately owned company and they do not want trouble with regulators Benefits are expensive

Cons

The top leaders within technology are male leaders who have all been hired by the CIO from his last place of employment. There is no safe escalation channel left. The newest Sr leader in Digital only talks and does not listen and acts as an architect vs a leader. He is set on changing to what he knows without understanding the organization and how it is operating today. Many jobs will be cut or eliminated because of his lack of interest in seeking to understand only to make it structured the way he is used to. Penny is amazing and believes culture is the Firm's superpower and the reason for Return to Office, but she is failing to realize these leaders are eliminating the culture for the Firm within Digital.

Cons

Professional positions are underpaid compared to the industry. Being a private partnership has advantages in not being beholden to market while and quarterly earnings but, imo, the huge earnings of the general partners (often in the millions) come at the expense of paying associates competitively. In addition, their mantra of “think like an owner” seems like a euphemism for “don’t spend money.” I asked for a $65 resource to do my job. After 6 weeks of research by me, it was not approved.

Cons

Pay could be better, and health insurance isn't that great. Also, there is constant change. EJ is evolving its technology, which was needed, but many FAs complain they now spend more time clicking buttons, which takes away time spent on clients. People in the field are increasingly frustrated by the inability to call home office & get help at that moment. Less personal service, like service tickets and chat are more common than they used to be.

Cons

The pay and benefits are lower than industry average and annual increases are well below inflation. During the last Town Hall, we had an HR representative say that most salaries were indexed to lower cost markets, like Arkansas. Therefore salaries were increased below the current inflation rate. However, it seems like the Partners do very well. Look at the parking lot to observe the pay disparities. Associates tend to drive 5-10 year old beaters while Partners drive new BMWs and Range Rovers. Also, Penny is a weak leader. From what I've seen and heard, she couldn't make a decision to save her life. I am not inspired when I see her speak. Lastly, the work is awful. I'm working on a project that I know will be cancelled next year because it is adding no value to anyone's life, except the Partner who wanted it in the first place.

Cons

-Poor senior leadership. Decision making and communication of changes has been terrible over the last several months. - Just last year, the company had employees complete a survey on “how they like to work”. Employees given the ability to be fully remote, hybrid, or work from office. They made it seem that this would be permanent, and attracted a lot of talent this way. However they recently announced a requirement to be in the office three days a week. There was no good reasoning provided for why this decision was made, so unless they smarten up and adjust this mandate they will need to prepare for many employees to leave, which will add to stress and workload, which equals even more attrition.

Cons

-Low risk tolerance due to partnership capital structure limits additional revenue opportunities -Recent return to office was a slap in the face on how ELT handled it -Friendly words do match recent actions taken -Starting to see the McKinsey playbook unfold -A lot of negative changes within the last few months - Pay, bonus, and vacation are below market - Too much complexity in decision making process - Home office campus lacks typical (for size) amenities - Too much touting whenever we do something new because we’re still behind whether it be products, services, or even our benefits

Cons

Extremely political and extremely inefficient. The number of GPs is stupid high and they all seem to compete against each other for more power/status instead of looking out for the company good.