Edward Jones Reviews | Glassdoor

Edward Jones Reviews

Updated July 19, 2017
170 reviews

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Edward Jones Managing Partner Jim Weddle
Jim Weddle
96 Ratings

170 Employee Reviews

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Pros
Cons
  • Door-to-door residential prospecting is a core sourcing strategy (in 120 reviews)

  • Door knocking sucks most of the time (in 124 reviews)

More Pros and Cons

  1. "Tailored Branch Office Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tailored Branch Office Assistant in Maryland Heights, MO
    Current Employee - Tailored Branch Office Assistant in Maryland Heights, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Edward Jones full-time (Less than a year)

    Pros

    Bonus every quarter. Most was $800

    Cons

    If your leader don't like, he/she will make your career there hard. Under paid. They promote diversity but mainly employ white individuals. Black people are contractors.

    Advice to Management

    Nothing to say to them


  2. "BOA watch your back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BOA Branch Office Administrator in Houston, TX
    Current Employee - BOA Branch Office Administrator in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Edward Jones full-time (More than 5 years)

    Pros

    None none none. Good for FA you can get away with abuse. This is a financial advisor run business. Wish I had good to say. But l don't.

    Cons

    This is a place that you can't trust. It's FA driven and when FA does wrong BOA goes down. Worst company ever. Get treated bad and doesn't matter. So many Boa's lie for Fa's and treat the staff wrong. Home office knows and does nothing! Stay away. The FA gets the bonus but the boa does the work! Go figure! Even laws broken and no one does anything. I wouldn't work for this company unless at the home office.

  3. Helpful (2)

    "Terminated because of a client who lied."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Advisor in Clarksville, VA
    Former Employee - Financial Advisor in Clarksville, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Edward Jones (More than 3 years)

    Pros

    Great and solid training with the solid firm name.

    Cons

    Once they have some sense of negativity it becomes a witch hunt.

    Advice to Management

    Pay attention to who is running compliance. Listen to the advisors. Have their back..


  4. Helpful (11)

    "Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Specialist in Saint Louis, MO
    Former Employee - Service Specialist in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Edward Jones full-time (More than 10 years)

    Pros

    You leave when your shift ends

    Cons

    You are judged on how well you can follow a schedule. You take a break and eat lunch when your schedule tells you. Might as well work at Target. Must suck up and praise management even when they make wrong decisions. Leaders are young. It's typically their first management position. They experiment on you to allow them to improve their career. They pay is ridiculously low. I was there for over 10 years. I work for a different company now and looking back at Edward Jones and how they treat their employees is horrible. Ask anyone in the Service area, they will tell you they have no idea how Edward Jones makes the list "Best Companies to Work For".

    Advice to Management

    It's ok to think for yourself. Stand up for your employees and appreciate them. Stop thinking of them as just another person that answers phones.


  5. Helpful (4)

    "Financial Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Advisor in Charlotte, NC
    Former Employee - Financial Advisor in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Edward Jones full-time (More than 3 years)

    Pros

    They pay for you to get licensed.

    Cons

    If you like to walk door to door trying to get people's life savings, then this is the job for you! Unless you are given assets of at least 20 million, you are probably not going to make it. This is the worse job I have ever had. Stay away

    Advice to Management

    The door to door sales does not work anymore. Set realistic goals for the FAs


  6. Helpful (4)

    "BOA"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BOA Branch Office Administrator in Beaumont, TX
    Former Employee - BOA Branch Office Administrator in Beaumont, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Edward Jones full-time (Less than a year)

    Pros

    Good health benefits, great home office support.

    Cons

    In a 2 person office, you could be paired with an FA who has a different work style than you.

    Advice to Management

    Screen FA's as you do BOA's


  7. Helpful (4)

    "Base pay is awful."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Senior Branch Office Administrator in Chicago, IL
    Current Employee - Senior Branch Office Administrator in Chicago, IL

    Pros

    The potential to work with great people.

    Cons

    Base pay is awful. Many branch office administrators work two jobs. You will have all of the responsibilities of an office manager or senior executive assistant but will be paid as a receptionist. Some potential for bonuses but determined by branch profits and headquarters (too many unknowns to count on bonuses to pay bills). Raises are limited by headquarters and are very small. Learn as much as you can and get your resume to other firms.

    Advice to Management

    Increase base pay for branch office administrators. A financial services firm should not factor discretionary bonuses into its compensation package.

  8. Helpful (3)

    "Stuck in their old ways"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Advisor in Boston, MA
    Former Employee - Financial Advisor in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Edward Jones full-time (More than a year)

    Pros

    Good planning model. Do what is right for the client. Good sales training.

    Cons

    Need to bring a book of $20 million minimum to start or need to inherit significant assets early on. Business model is completely ineffective in the Northeast. Business is not acceptable on the doorstep.

    Advice to Management

    Need to provide leads or give new advisors a book of business of $20 million in the Northeast to succeed. Door knocking is not effective in major metropolitan areas


  9. Helpful (6)

    ""Unique" culture that promotes workplace politics rather than job performance."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Des Peres, MO
    Former Employee - Anonymous Employee in Des Peres, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Edward Jones full-time (More than 5 years)

    Pros

    - Stable company.
    - No layoffs. Great job security.
    - They are very flexible. Gotta a kids baseball game? Leave work early! Kid sick? Stay home! etc., etc....
    - If you become a General Partner (very unlikely... only 250 a company with more than 10,000 employees) you can make MILLIONS per year (literally).

    Cons

    - No offices! Even if you aren't an "office" employee, it would be nice to occasionally be able to talk to your boss in private in their office!
    - Each new year brings new priorities and a crazy shift in focus for many levels of employees.
    - You are reviewed every 4 months (3x a year). Does anyone like a performance review?
    - Your boss is not compensated by how well you do or how well they help you. It's everyone for themselves. Bosses will give you very little (if any) help in developing yourself. You are expected to do this yourself (see politics, below).
    - Never ending meetings. At almost any level of the organization, you will find yourself in hours of meetings each week. Each meeting, however, is LIMITED to an hour because all meeting rooms are schedule and required since no one has an office. This means that important things don't get discussed in depth and non-important things get discussed until the end of the hour.
    - Pay is below average for most positions and raises are extremely small. It is all formulaic, so don't expect to be a "star" and get compensated for it unless, of course, you are great at office politics (see below) and become a general partner.
    - The company is DESIGNED to promote OFFICE POLITICS. How? The KEY to getting promoted and getting raises is to do "projects" that are beyond your daily duties. Seriously, you could do an average (or below average) job in YOUR JOB, but get promoted (eventually to General Partner where you can literally make millions per year) if you do side "projects".
    - The huge payoff to becoming a general partner and that doing so attracts some of the ugliest corporate politicians you will find. They try to hide this fact, but it shows itself in many ways. Ways that make it very difficult for a high performing employee to be happy there if they don't like playing office politics.
    - This culture ends up rewarding two types of individuals. Some, don't want to work, aren't ambitious and like to hide in their job. These people can survey at Jones and get moderate raises throughout a long career. The other are those that are EXTREMELY ambitious (to the point of negativity) and will do ANYTHING to get ahead.
    - This culture ends up being very difficult for those employees that want to do good/excellent work and get recognized for it.

    Advice to Management

    Jones has been successful longer than I have been alive and will likely be successful long after I am dead. BUT, Jones is not a great place to work for a large swath of your employees. I would argue it's a horrible place to work for those that want to do excellent work, but don't like office politics. Surely, management is aware of how political the organization is and why the "project" culture promotes this. In my opinion, Jones would reach greater success and enrich more lives and make more employees happy, it would strongly consider eliminating the project culture. Add to that, the lack of offices. This seems like a good idea, but for those that are not inclined to book a meeting room and a formal meeting with their boss is not likely to have a constructive relationship with their boss. Giving "leaders" offices would enhance the workplace for everyone. Finally, "leaders" need to have an incentive to lead. Jones has a culture of everyone for themselves. Surely it is obvious how only politically inclined folks will succeed in this environment. A culture that embraces true "leaders" (of other people and not just themselves) would benefit all employees. In my time there, I had a new boss every 18 months. Not one of them were interested in helping ME succeed at Jones. They only wanted me to help them complete THEIR projects. How utterly demoralizing.


  10. Helpful (2)

    "Be ready to be poor."

    StarStarStarStarStar
    Former Employee - Financial Advisor in Dallas, TX
    Former Employee - Financial Advisor in Dallas, TX
    Doesn't Recommend
    No opinion of CEO

    I worked at Edward Jones full-time (Less than a year)

    Pros

    Good group of local advisors, They were always ready to help and answer questions.
    Decent sales training.

    Cons

    Be ready to knock on a lot (A LOT) of doors, or have many wealthy friends and family. Huge turnover rate. Be ready to live in poverty for several years.

    Advice to Management

    Only hire select individuals. Help them with established accounts


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