Edwin Gould Service for Children Reviews | Glassdoor

Edwin Gould Service for Children Reviews

Updated December 12, 2017
21 reviews

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2.3
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Aubrey Featherstone
7 Ratings

21 Employee Reviews

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  1. "Some solid people, but overall a lot of work needed to improve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Planner
    Former Employee - Case Planner
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Edwin Gould Service for Children full-time (More than a year)

    Pros

    - Some opportunities for additional training
    - Some really cool people, especially in reception

    Cons

    - Inconsistent management that values supervisors and managers over case planners and other direct service providers
    - No feedback back up the hierarchy
    - Constantly added new pressures to case planners without providing additional support

    Advice to Management

    Actually ask your case planners what support they need. Take note when units lose multiple staff members quickly, and actually do something to address why. Don't just hire more people.


  2. "Edwin Gould is going through a number of changes..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Edwin Gould Service for Children full-time (More than a year)

    Pros

    The salary was excellent and the benefits were somewhat satisfactory. The company was small enough that you could communicate with just about every department-including the CEO.

    Cons

    Low Morale amongst the staff. The atmosphere was "crisis mode" pretty much at all times. High staff turnover. Lack of support from upper management and a lack of resources. The company is joining with another company-perhaps these conditions will improve.

    Advice to Management

    "Divide and conquer" is never a good strategy to motivate or maintain staff.

  3. "individuals in management positions with the proper experience and credentials"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Edwin Gould Service for Children full-time

    Pros

    flexibility re: work schedule etc.

    Cons

    directors do not have the proper degree/ experience for the position they hold


  4. "Supportive Work Environment with Underpaid Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Edwin Gould Service for Children full-time (More than a year)

    Pros

    STEPS to End Family Violence is a program of Edwin Gould Services for Children and Families. This review is on STEPS, not Edwin Gould as a whole. The pros of working for STEPS is their support of their employees' self-care and their support of outside/internal training opportunities. The agency has strong benefits (dental/healthcare/vision/vacation) and they want to bring in trainings that improve your professional skills. Also, the company culture is positive and supportive.

    Cons

    The cons of working at STEPS is the salary offerings and the agency's tendency to be disorganized. Social Workers, who are at the Masters level, are extremely underpaid. The programs are funded by outside sources (grants/city agencies), which impacts the agency's ability to increase salaries. However, I would like more transparency of knowing how much of the grant money is spent on salary. and if there is room for salary increases. Also, there is miscommunication between programs so the day-to-day operations can be disorganized. If you need to be reimbursed, it can take months.


  5. "Case Planner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Edwin Gould Service for Children full-time

    Pros

    Work Environment/ People
    People are willing to help out.
    Ability to make your own hours.

    Cons

    High Stress and Burnout. Job trickles into your personal time. Inconsistent hours.

    Advice to Management

    Listen to your staff's needs. Distribute work evenly.


  6. "Too much work for little pay."

    StarStarStarStarStar
    Former Employee - Direct Support Professional in Queens Village, NY
    Former Employee - Direct Support Professional in Queens Village, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Edwin Gould Service for Children full-time (More than a year)

    Pros

    Cooking was fun. Because I like to cook.

    Cons

    But the cleaning, showering adults and traveling so far for art therapy was a joke.

    Advice to Management

    More pay. Better starting salary. Very tiresome job.


  7. "Foster care supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Edwin Gould Service for Children full-time

    Pros

    Learning experience is great. Foster care is challenging and understanding the various compliances is not easy. Director provided hands on support for training.

    Cons

    Low pay, hostile environment, combined with unprofessional staff. WORK load is unrealistic. Too much work.
    On call 24 hours. Crisis almost daily. Very stressful work environment.

    Advice to Management

    Improve agency culture! Boost staff morale with self care incentives or encouragement. Set boundaries. Create a professional work space free from sexual inappropriate discriminatory language and behavior.

  8. "homefinding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Edwin Gould Service for Children full-time

    Pros

    Had good support system

    Cons

    Long hours. Too many casses


  9. "Non Profit Children Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Edwin Gould Service for Children (More than 3 years)

    Pros

    Got nice CFO
    Located in the hub of downtown Brooklyn with easy access to most Train stations

    Cons

    Bad management
    No credible leadership
    Financial resources is limited
    Lack career growth and development


  10. "Preventive Case Planner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Preventive -Case Planner in New York, NY
    Former Employee - Preventive -Case Planner in New York, NY
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Edwin Gould Service for Children full-time (More than 8 years)

    Pros

    flexible hours, good benefits

    Cons

    no salary increase or potential for growth

    Advice to Management

    Worker should receive incentives if no salary increase is given


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