Einstein Bros. Bagels Reviews | Glassdoor

Einstein Bros. Bagels Reviews

Updated July 10, 2017
343 reviews

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Pros
  • No late nights, great customers, pretty simple job (in 20 reviews)

  • No late nights, easy to catch on, fun coworkers, laid back environment (in 20 reviews)

Cons
  • Always on call - High team member turnover rate - Low pay scale for hiring and retaining new employees (in 23 reviews)

  • This will become your entire life, early early mornings 1-2 am, extremely difficult to advance past GM (in 15 reviews)

More Pros and Cons

  1. Helpful (1)

    "Support Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Center in Lakewood, CO
    Former Employee - Support Center in Lakewood, CO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Einstein Bros. Bagels full-time (More than 3 years)

    Pros

    Good food and generously shared with employees. Above average pay. HR tries very hard to make employees happy with programs for fitness and team building gatherings.

    Cons

    Not a healthy work/life balance. Expected to work while on vacation and evenings/weekends with no recognition. Many seemingly unfair lay-offs of long term employees who were quickly replaced by younger less experienced. Many left to seek new opportunities and a better work environment. Leadership was not respected by most. Morale was extreme low.

    Advice to Management

    Keep promises, appreciate long term, loyal employees, listen to those who dare give feedback. Do what you can to earn back respect of your teams. Success comes from happy and appreciated people who work for you.


  2. "Team Member/Runner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member/Runner in Charlotte, NC
    Current Employee - Team Member/Runner in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Einstein Bros. Bagels full-time (More than a year)

    Pros

    Work in a fun environment where customer services meets with the passion of making our clients happy with great food.
    • Team Member: 45% of my duties are as follows: All (8) eight tabletop/dining area is clean; condiments, ice. I assist with our customers and offer refills. In the kitchen I help prepare, asset in cooking, hand pour OJ, parfait yogurt, lemonade.
    • Runner: 65% of my job is keeping the “Grab-N-Go” front refrigerator full; Cream cheese, hand poured OJ revolving necessity need.

    Cons

    Would love more work hours.

    Advice to Management

    Utilize the front refridgerator! Its a grab-N-GO... Box! I would like more hours to keep it stocked. I think in the am if its stocked more theirs opportunity to make more $$money$$ for mid morning and afternoon snacks!

  3. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mansfield, TX
    Current Employee - Anonymous Employee in Mansfield, TX
    Recommends
    Positive Outlook

    I have been working at Einstein Bros. Bagels part-time (More than 3 years)

    Pros

    Great work environment, funny, focused and enjoyable staff, great customers

    Cons

    Busy hours, sometimes rude customers


  4. "Order Taker and Line Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Worker in Northbrook, IL
    Former Employee - Line Worker in Northbrook, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Einstein Bros. Bagels part-time (More than a year)

    Pros

    Free bagels were the best

    Cons

    Employees are under-appreciated and underpaid. I worked here during my high school career and was constantly looking for a better job.

    Advice to Management

    Show more appreciation to your workers. Workers take orders, make food, clean restaurant, clean the bathrooms, and deal with customer complaints. They should get paid more.


  5. "Base job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in Colleyville, TX
    Current Employee - Employee in Colleyville, TX
    Neutral Outlook
    No opinion of CEO

    I have been working at Einstein Bros. Bagels part-time (More than a year)

    Pros

    Friendly coworkers, generally easy-going customers, free food when working (technically not supposed to happen but cool managers don't care if you work hard). My manager was very understanding about being a full time student and was flexible with my schedule.

    Cons

    Not enough pay, not enough hours, gossipy drama. I would definitely not want to pursue a career here. When customers are mean, they're MEAN (I work in kinda an upscale area though)

    Advice to Management

    Try to not belittle your employees, even if they are younger than you. It makes the work environment hostile.


  6. "Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Opelika, AL
    Former Employee - Team Member in Opelika, AL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Einstein Bros. Bagels part-time (Less than a year)

    Pros

    Got to take home mad coffee cakes bruh

    Cons

    Managers would send you home early if the store wasn't busy enough; had to feel like a jerk for selling people stale bread with nearly expired deli meat on it for $8

    Advice to Management

    Don't send employees home when your store isn't making enough money. Somebody at the top can take a $40 salary cut... but the team members at the bottom need that $50 to eat


  7. "Einstein General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Albuquerque, NM
    Former Employee - General Manager in Albuquerque, NM
    Approves of CEO

    I worked at Einstein Bros. Bagels full-time (More than 3 years)

    Pros

    Great food and customers. Exciting concept.

    Cons

    Very long hours, hard to find reliable staff for 3am shift.

  8. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Urbana, IL
    Former Employee - Supervisor in Urbana, IL

    I worked at Einstein Bros. Bagels (More than a year)

    Pros

    The people I worked with were some of the nicest people I had the pleasure of meeting. Hours are manageable, room for pay increases.

    Cons

    Your location will depend on a manager. Often there were moments where supplies ran out. If your manager is on top of getting things stocked, the rest is pretty easy.

    Advice to Management

    Better train the managers.


  9. "A stressful mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader in San Diego, CA
    Current Employee - Shift Leader in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Einstein Bros. Bagels full-time (More than a year)

    Pros

    Flexible scheduling, early hours, easy work

    Cons

    Poor management, short staffed, not much room to advance


  10. "Love the regular customers and family feeling environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Baker in Fort Worth, TX
    Former Employee - Baker in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Einstein Bros. Bagels full-time (More than 3 years)

    Pros

    The new owners of the company are good with raises vs the old owners. I really enjoyed baking for this company

    Cons

    Cross training of all employees needed to be handled in a more organized and professional manner. Couponscanner and incorrect bar codes was a hassle when dealing with promotional deals.

    Advice to Management

    Constructive criticism is important to a good team. Good communication amongst crew members helps keep the team working as a whole.


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