Elara Caring Reviews
58% would recommend to a friend
(575 total reviews)
78% approve of CEO
Found 575 of over 594 reviews
Updated Nov 22, 2023
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Pay is good but that’s because they can’t keep help." (in 32 reviews)
- "Income was okay, flexible scheduling was good, and patient care opportunity great, insurance was just ok though very expensive for families" (in 18 reviews)
- "Front line management and staff are great" (in 17 reviews)
- "Great coworkers" (in 13 reviews)
- "Some Good Benefits" (in 13 reviews)
- "This is not growing pains that they are going through this is just greed and poor management." (in 28 reviews)
- "No training in how to use forms or follow company policies" (in 11 reviews)
- "disconnect between upper management and clinical staff" (in 10 reviews)
- "No communication" (in 9 reviews)
- "No work life balance because all you will do is work and fall into bed at night." (in 8 reviews)
Ratings by Demographics
This rating reflects the overall rating of Elara Caring and is not affected by filters.
- 5.0Nov 1, 2023Patient Care Assistant (PCA)Current Employee
The Elara office team is supportive, understanding, and communicate well... As a parent the flexibility is incredible... If you are ever uncomfortable to attend to a client (not everyone gets along or some can be combative or you are not comfortable with a task for that client) or in thier home (conditions aren't always perfect or they need other services you are not able to provide) they will not make you stay with that client as there are many clients all over thier coverage area at any given time... communication is key to being successful here...to both the office and the clients Trainings for certain tasks are offered, and encouraged Many many different fields within the company are available to work... Opportunities for promotions/raises per performance and client satisfaction. If you or have immediate family in your home that are sick they want you to stay home so as not to pass it to clients as many are elderly and are susceptible to sickness and infection... If you cannot make it to your client or at the scheduled time or have to leave early call the office and talk with your client and it can be rescheduled, moved, or titration into another day you have more time to stay...
Not every client is nice... Not every client lives alone.. Not all client homes or clients are organized, neat, clean, or sanitary (it's your job to help with that to an extent) Not every client will have the exact same tasks...so check your app!!! Some clients will have transportation some don't... but you must take training to do so... driving a client without company approval is a HUGE NO! Don't let your client talk you into breaking the rules! You MUST follow the rules and protocols you sign a contact for if you have questions call the office!!! If you don't communicate with the office and clients you won't last at this company... Must have a phone with good internet as the app is required for clocking in and out and specific client tasks... You must have your own vehicle (*as you required to drive to clients homes, grocery shopping, some have to use laundromat, or other errands they can't do on thier own)Elara Caring Response2w
Thanks for taking time to leave us a review! And thanks for all you do for your clients!
- 2.0Nov 22, 2023Hospice Registered Nurse Case ManagerCurrent Employee, more than 5 yearsLafayette, IN
Autonomy. Working with the physicians
Lack of support and management, higher caseloads and constant staff turnover, lack of ability to move up in the company compensatory wise, constant talk about budget being the most important, lack of raisesElara Caring Response19h
Thank you for your review, though I'm sorry to read about this experience. I'd like to connect you with our People Team to discuss your concerns offline. Please email us at email@example.com so we can put you in touch.
- 1.0Oct 28, 2023Anonymous EmployeeFormer Employee, more than 3 years
Remote culture cameras not required
Service line president of Behavioral Health has no experience in BH, Business Development, or home care. Worse, has no desire to learn from others. He treats people poorly, is egotistical, and lacks empathy. Has no business being in a position of power within healthcare and has no respect for people working underneath him. Everything was a “show” for the higher ups. Big manipulator and user of fear tactics. Created a horrible culture since his arrival. Upper management in BH lead with their emotions. Anger outbursts, the silent treatment, public shaming are the norm. Overall poorly behaved “professionals” pretending they know what they’re doing but have no management experience or leadership training. Operations and Business Development play the “blame game” constantly.
- 3.0Oct 23, 2023Account ExecutiveCurrent Employee, more than 1 yearBingham Farms, MI
Flexibility Contributes to the community Allows for learning new skills New training program that is great
Leadership asks you to creat reports based off of reports that they have access to. Taking time away from your duties. To many meetings about meetings. A lot of contradicting messages. High turn over in upper management. Lower pay than competitors2Elara Caring Response2w
Thank you for taking time to leave a review. We appreciate your insight. If there's anything you'd like to discuss further with a member of our People Team, please email firstname.lastname@example.org.
- 4.0Nov 1, 2023Home Health Aide SupervisorCurrent Employee, more than 8 yearsMiddlebury, CT
Flexibility, numerous offices throughout the state and country
Would like to be able to cash out unused vacationElara Caring Response2w
Thank you for your review!
- 5.0Sep 12, 2023DirectorCurrent Employee, more than 1 yearBingham Farms, MI
We Care Where You Are is our motto...and its embedded into the DNA of who we are as an organization. Each manager, director, VP, etc - they take an earnest interest in you as an employee and a person. You are cared for and respected. Elara has the benefit of being a very large company...but with approximately 100 branches across 17 states. You get the security of working for a large organization paired with the intimacy of working with a small "neighborhood" team.
No downsides to share at present.Elara Caring Response3mo
Thanks so much for your review!
- 5.0Oct 16, 2023Anonymous EmployeeCurrent Employee
Hybrid schedule. CFO takes the time to learn names and faces and interacts with entire team.
Can be difficult to get help in IT and HR.Elara Caring Response2mo
Thanks for your feedback!
- 4.0Aug 3, 2023Registered NurseFormer Employee
Great team, dedicated, educated, experienced nurses and staff. Good pay. HQ seems to listen to nurse concerns for charting fixes.
Oasis charting system has too many duplicate entries and lacks data driven info for education and next visit steps, and HQ is too slow to improve charting. You would need to click very deep through the chart in different places to locate last visit education status (it’s manual entry so there’s no chart or table deliverable to show you patient comprehension status) to aid in focusing next visit and there’s no auto populate on things to do for next visit from your current visit charting - but it’s a requirement to have legitimate next visit needs noted for audit.Elara Caring Response4mo
Thanks for sharing this with us. We're continually working to improve processes and make documentation easier for our team members. We appreciate your feedback.
- 5.0Sep 24, 2023Clinical Team ManagerCurrent Employee
Although it's mostly bittersweet, the amount of love that I witness is amazing. It's very rewarding to help people at such an intimate time of life. Managing people is also rewarding when the completely understand the gift of hospice. Love the ah-ha moments.
Lots of charting with deadlines for the staff. Corporate is heavily involved.Elara Caring Response2mo
Thanks so much for taking time to leave a review!
- 5.0Oct 11, 2023Home Health AideCurrent EmployeeMount Pleasant, TX
Good pay and i like management
Not a lot of time to take off for holidaysElara Caring Response2mo
Thanks for your review!
Elara Caring Reviews FAQs
Elara Caring has an overall rating of 3.5 out of 5, based on over 594 reviews left anonymously by employees. 58% of employees would recommend working at Elara Caring to a friend and 52% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.
58% of Elara Caring employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Elara Caring 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.